we have been waiting nearly 2 years for my daughter to be assessed. They lost the original paperwork twice which is apparently the cause of the delay. they said if the doctor wrote a letter it would get sped up for assessment as her struggles are terrible and a danger to herself and to others, letter was sent in and it was dismissed. They are now want a police report to possibly speed up assessment. I don’t think they are interested in helping young people. they don’t get in touch I have to chase and then I get fobbed off. I think they are only interested if you can afford to go private. very disappointed with this service.