Opinião sobre Lakiq


Classificada 4 em 5 estrelas

As usual dont believe everything you…

As usual dont believe everything you read on review sites! , Our desk did arrive with missing parts and it did take me 5 emails to get a new one shipped and we did end up waiting 3 months, BUT the new desk did arrive and the quality was what you would expect for £300, Its not solid oak but the finish is acceptable and i glued all the joints when i built it, my 9 year old thinks its fabulous and the same desk in the UK was over £1200.
So yes it takes a while to come, sometimes there an issue or two, the language barrier makes for some interesting emails (which part of im missing the desk are you struggling with exactly!) 5 emails later!
BUT it did arrive and it is actually kind of what i was expecting, so if your not in a rush and you want to pay 1/4 of the uk retail price then give this lot ago
Regards
Mark

25 de janeiro de 2026
Opinião espontânea

Resposta da Lakiq

Dear Mark,

Thank you so much for taking the time to share your honest and thoughtful feedback. We truly appreciate your patience and understanding throughout the process — from the initial delays and missing parts to navigating the back-and-forth communication. We sincerely apologize for the inconvenience and frustration this caused, but we're genuinely grateful that you stuck with us and allowed us to make things right.

We’re absolutely delighted to hear that the replacement desk eventually met your expectations, and that your 9-year-old loves it — that’s the kind of feedback that truly makes our day! It’s also encouraging to know you found the finish acceptable and felt the value was fair for the price paid.

Your balanced perspective — acknowledging both the challenges and the outcome — means a lot to us. We’re continuously working to improve our processes, communication, and quality control so that every customer’s experience can be smoother from the start.

Thank you again for your trust, your patience, and for giving us the chance to deliver a product you’re happy with. We hope the desk brings you both joy and functionality for many years to come.

Regards,
Lakiq After-Sale Support Team
support@lakiq.com