It was a disaster from start to finish…s
It was a disaster from start to finish that’s being polite.two days travel overnight hotel had no kettle in room and there was nothing to eat .arived at hotel which was very nice and friendly staff made us welcome.first trip out to a biscuit factory was a waste of time wasn’t allowed to see how they where made ect.could only walk around shop selling there biscuits ,then of to find markets another waste
Day four was a bit better at the chocolate factory could have lasted longer 3hours would have been better then went to find markets waste there .next day was to a lake spent 2hours driving round then went on a ferry on lake but as usual all wrong the ferry was a public crossing ferry more money wasted there .could go on but I won’t overeat all very disappointing
Not worth the money we paid out
Resposta da Leger Holidays
Dear Alan,
Thank you for taking the time to share your feedback. We’re very sorry to read that your experience did not meet expectations, and we genuinely regret the disappointment you’ve described.
It’s particularly concerning to hear that several elements of the itinerary felt like a waste of time and that aspects of the visits did not match what you anticipated. We aim to provide clear descriptions of our excursions and enjoyable, well-paced experiences, so it’s disappointing to learn that this was not how the trip felt to you.
We’re also sorry to hear about the issues you encountered during your overnight stay and the frustration you experienced with parts of the programme, including the factory visits, market stops, and lake excursion. Your comments are important to us and will be shared with our operations team and suppliers so we can review both the itinerary content and how it is communicated to guests.
We eagerly look forward to welcoming you on board again soon and providing a tour that exceeds all of your expectations.
Warm regards Customer Relations SB