Great overall experience
RTC is quicker than the NHS who are now going down the route of Needs Led assessment before an assessment can be offered. Waited around 18 months for a combined assessment which is good given waiting times.
Agree with some of the reviews regarding communication it is poor and could be improved.
Assessment wise - The team were great particularly Anna. Thank you for your empathy and kind words. They were great with my son.
The report was very detailed. Windsor House is a beautiful building and easy to find.
Resposta da Evolvepsychology
Hi Claire, Thank you for taking the time to leave such balanced feedback. We’re pleased that the clinical experience felt supportive for you and your son, and we’ll be sure to pass your kind words on to Anna.
We also appreciate you highlighting areas where communication could be stronger. Feedback like this is taken seriously and helps us continue improving how we support families throughout the process. Thank you again for sharing your experience!