I have been requesting a statement of the account upon a death date since October 2025. It is now March 19th 2026, and after many long phone calls to etrade, I guess I'm still waiting for a human from Morgan Stanley to actually make a hard copy of the document I requested, and mail it to me. Not sure now if is ever going to happen. I did receive the "go get it yourself" link requiring me to start an additional account with MS. No thanks! Just please mail my document.