Honestly not particularly impressed so far. Dispatched within 10 work days means on day 9 after chasing. However delivery was quick after that so that was a positive. However, I ordered 5 hostas, 1 packet had no root stock in it at all only soil - clearly no quality control/checks carried out to send out an empty packet. I have asked for that to be replaced so we’ll see. The ferns I’m not sure will survive given the state of the roots - only 1 out of the 4 ferns had a single white/cream healthy looking root the rest were very unhealthy looking yellow and brown. By comparison I bought another fern from a garden centre yesterday and that has lovely healthy white roots. If they grow it’s moot point but I think I’ll be sticking to garden centres from now on, this was my first time ordering plants online. Plants arrived yesterday, started inspecting them/getting them ready for planting this morning, so not like they’ve been left unattended for long.