Milkman is incapable of delivering correct order
Milkman is incapable of delivering the correct order.
Since October 2026 at least once a month and recently once or twice a week semi skimmed rather than skimmed delivered.
Numerous calls to customer services, who are charming, but situation remains the same. Have requested management action, asked for call back from manager …. nothing. Finally wrote to head office 10 days ago. No response.
Today yet again wrong milk delivered.
Therefore we are closing our account after 46 years.
Appalling service and management,
Would not recommend to anyone
Resposta da Milk & More
Hi,
Thank you for sharing your feedback with us.
We are very sorry to hear about the issues with your deliveries and the frustration this has caused, especially after such a long-standing relationship with us.
We have received the information you provided, but unfortunately we have not been able to locate your account with the details available. We have sent another email requesting further information so that we can identify your account and resolve this issue promptly.
Your feedback is very important to us, and we want to ensure this matter is addressed properly. Please kindly provide the additional details at your earliest convenience so we can escalate this and take corrective action.
Best regards,
M.Ali