Sent an email to review my experience with eflorist but when i click either of the negative options it brings me to their 'help' section which is just FAQs but if I clicked good experience it took me to trustpilot to leave a review. That alone is a pretty good indicator of how their business is handled.
I ordered mothers day flowers and paid nearly £10 in just postage alone to have them delivered on a Sunday. The flowers did not arrive until the monday and when they did my mother reported that they were incredibly wilted and battered. I got in touch witht heir customer service to complain and receive quite literally no response. A few days later i had a refund for just the postage cost but still nobody said anything to me and no customer service it was just the money. I wanted more of my money back but i certainly wouldnt go here again. Oh and by the way, they use EVRI to deliver so that should tell you all you need to know anyway.