Carol lewis

Wow where to start! We finally managed to complete on our rental apartment after 11 months - there was no upward chain and this should have been relatively straight forward. However, repeatedly they were failed to provide even the most basic information that should be easy to provide ie building insurance. We appreciate that there were issues providing annual accounts BUT the communication and resolutions were not forthcoming. My solicitor was getting nowhere and my Estate agent was also chasing on a daily basis. In the end I wrote to them to say that if I lost the sale I would hold them responsible. We rang and tried to escalate but repeatedly failed to get a call back from key people named on their website. To add insult to injury aside from the charges to eventually provide the information they have now charged our solicitor for service charges we have already paid - this has automatically been deducted from our statement of account in order to complete. This whole saga has been depressing.

They said they had left my parcel on a back porch….I don’t have one! I have waited in for them and they

I have had some interesting research products from them, many for retail or products. Always pay on time!

I first had a sofa, dining table and coffee table from FV around 9 years ago. Although still perfect they no longer suit our house move therefore today we went into Solihull store to peruse new. The assistant, Aamir was super helpful but not intrusive. He advised us well and we immediately made a decision on our new furniture. I am sure we will be as delighted with our new purchase as we have been over last 9 years.

I have been a member of consumer pulse for 10 years. I have redeemed probably more than a £1000 of vouchers in this time. I generally leave them until it is £100 and then use them at Argos or B&Q.

Really easy to navigate the website and place an ad in minutes. I have recently managed to sell 2 cars for far more than offered by We buy any car

I have been in a regrettable situation with family ill health where I have had to change and cancel flights on 2 occasions recently. Yes it has cost me but the operatives actually answer the phone, make suggestions and do what they say they are going to do. This is so much better than having to deal with the anonymity of the likes of Ryannair who are most unhelpful!

I purchased a voucher for 2 through Groupon. After several suggestions I agreed to take the 7 night holiday for an additional £490. Therefore a total of £688

Firstly I hoped I was getting a bargain as the operative text me the accommodation showing a 6000 euro price….however once I got everything through I found that the accommodation and flights came to around £520. The text had been highly manipulative and misleading!

Now this in itself would have been bad enough but for the last 5 days I have been using the links sent to me to try to check in with Ryan Air and the messages I have been receiving back have been 1. Sorry we can’t find your booking & 2. Verification not required.

I have emailed and spoken many times to the Weekender Team to try to resolve this. They are always pleasant but impotent to help…I am now at the point that it will be cheaper for me to buy the flights again than pay £220 for airport check in both ways!

So I am currently £168 down on the deal and may have to pay again for flights to avoid £220 ryannair charge.
I contacted Weekender again to see if there was anyway that they could offer anything to make good my additional costs time and disappointment (for example throw in breakfast. In short I was told no. I am at least £168 down on the deal and maybe £388 if I cant sort Ryannair

I have been using Expedia for many years. When there has been a problem such as having to change/cancel plans it does "eventually" get sorted but takes some time. I travel a lot and due to un-forseen events I have in the past made numerous changes. They do sort it and I find them more amenable than sites such as my trip. I am in their Loyalty programe and receive useful money back and VIP rewards

I was booking 6 flights as I was touring Vietnam and Cambodia. Unfortunately I got the date wrong on one of the flights. After 2 days I finally got to speak to someone on line who told me to go to Vietnam Air to sort it out......Needless to say I am still trying to get this changed without success

Negatives is that the food was rather lacking on long haul and bizzarely they provide wIne and beer but if you want anything like Vodka you pay for it. OK I said I will pay but was then told I had to register my card on their website! I did this for my short journeys with them so I could purchase food - unfortunately they did not have hot food on the next flight just snack boxes which I did not want. On the initial 10 hour flight I asked for sprite for my Husband and I and was given one to share. They also cancelled our flight to UK via Houston
On the positive side - the cancelled flight was re-arranged via Newark and the delay therefore only around 4 hours. We had paid for extra legroom seats and when I complained about losing them they did provide me with legroom seats and also credited my card with the amount I had paid for them. Whilst a longer journey to Costa Rica because of the connection via USA they were a lot cheaper.

My Husband died on the day we were due to travel. I have tried to make a claim yet all they do is put more and more obstacles in the way. So far I have given them death certificate, evidence from his GP and cancellation certificates. Now they want evidence of payment details and the booking confirmations. I have to chase them at every point - this time after 7 weeks when they have done nothing. and they don't seem to get that I can't hack into my dead husband's account to get these things and what I have provided should be sufficient evidence. I am already under the GP as a result of having to perform CPR on my dead Husband 4 hours before we were due to fly. What will they need me to do next I wonder? Had he died half a day later they would have been paying out tens of thousands to get his body back!

I have used Travel FX several times both their cash card and to purchase a variety of currencies. They do great rates and free delivery for purchase over a certain amount. Cash arrives often next day by Royal Mail special delivery.

I stupidly signed up for this deal. The SIM did not work so I took the SIM out and "tried" to cancel the contract. I still have not had confirmation of this and was basically called a liar as they told me the mobile number was ringing out (how could it be the SIM was in my hand? I was also very suspicious as the asked me "security" questions about being out of the country!!! also when I downloaded the Lebara App I started to get spurious Indian message....I do not believe my data is safe with this dodgy company.

What should have taken 4 days took 5 weeks. Multiple items missing, broken or wrong. Someone else’s delivery came to me and the fitters having come back 3 occasions did not have time to finish off as they were back to back with other kitchens. I have video and photographic evidence. I have complained to Wren and a small compensation made to us but certainly insufficient to cover the catastrophes before during and after. Don’t bother contacting me again Wren when yiu read this. I am appalled by you. Spend less money on advertising and concentrate on providing better service.

I have had the regrettable experience of dealing with SP for my late father and my ex tenant and am firmly convinced they are over charging. 1. Even though my late father was paying 125.00 Direct debit, lived on his own and used very little power I had to settle another bill for more than £500 when he died. Even though they know he is dead and the house empty they keep sending huge estimated bills. 2. My tenant settled a bill for £259 when she left but somehow there was another £130 for a month when no one lived there which I had to settle. The only explanation is that their smart meters are over charging or they are deliberately ripping people off.

I have been part of the ONS study for 18 months. I get results posted to me and receive the voucher about a week later. There are 3 of us in the house participated and must have. Earned over £1500 between us

In March we booked and paid in full for an apartment for July. 2 weeks before travel they contacted me to say that the apartment appeared to be fraudulent and I should try to get my money back...very unhelpful. My credit card company said my contract is with VRBO and I should pursue them. I definitely will never use them again

Update on reaching out to me was the same rubbish email they sent previously. Don’t pay them….too late or get it back from your credit card…where is VRBO responsibility in allowing fraudulent advertisements

Got lots of calls and managed to sell the car in 8 hrs from ad being placed

Great service. In tested bought and out in 10 mins flat