Venmo is garbage and powerless to change
So I used Venmo to pay vendors for work they do at some properties we own. Usually it's $2-300 bucks but sometimes you need a new floor or maintenance to something and it can cost $2-3,000 bucks. I pay direct from my bank account which always has more than enough to cover the draw. So I paid a company to put in flooring in a house, $2,534.00 or so. That goes thru no problem and it is shown as debited from my bank account. That was 2 days ago, yesterday I want to pay another vendor $2,200 for fixing a leak and installing gutters. Would not go through, there's over 20 grand in the checking account and they can't transfer $2,200.00 to the party I designate. So I call Venmo and they say it is "Security" what??? That means zero, there is no security issue. Then they say it is because most of my transactions are under $300. Well, yeah, I use it to pay my cleaners at a rental property and the cost is the cost. I didn't sign up for something that would limit my transfers to some arbitrary algorithm number set up by Venmo. Then I asked why they approved my first-ever transfer of over $3,000 three years ago? Oh and there was the $2,500 just the other day for the floors. They could not answer their customer service has no power to help in any transaction. So today my cleaner sends me a request for $300 and again, it will not let me complete the transaction. Absolute dog's breakfast of a company with no desire or ability to provide a useful service. No wonder their ratings border at a below 1 out of 5.
10 de junho de 2023
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