William

Thank you for your positive 5-star review. We are pleased to hear that you had a great experience with Toolstation. Your satisfaction is our top priority and we value your feedback. Kind regards, Brian.

Hi Williams,

Thank you so much for taking the time to leave us a 5-star review!

I'm thrilled to hear of the excellent service offered by our team, we really do appreciate your feedback in relation to this!

Best regards,
Seb

Good afternoon William,

We are sorry to hear of your experience. We always aim to remain competitive within the energy market and to offer the best rates we can, so I’m sorry to hear that this has not been your impression on this occasion.

I have investigated into your account and further detailed in an email to you of what has happened regarding your account. I hope it will provide some clarity of your concerns.

I look forward to your response if there was anything further you required assistance with.

Kind regards,
Will
So Energy team

We're sorry to hear about the issues with your car, its security, and the unexpected charges. We hope you're okay. If there's any further questions on this, please give our breakdown team a call on 03330046046 and they will be able to help.

Hi William,


Thank you for sharing your feedback with us. I’m really sorry to hear that you were left unhappy — that’s never the experience we want for our customers. Please be assured that your review will be taken on board and shared with the relevant team, as we’re always looking for ways to improve our service. Thank you again for taking the time to let us know. If there’s anything else we can do to help, please don’t hesitate to reach out.

Thanks,

Ellie

We value your feedback, and I apologize for the inconvenience caused. If you still need any support please contact our dedicated team that can be reached by calling 0333 304 0191 or via live chat here - https://vodafone.uk/2aDQ1gh. You can also come chat to my team on Facebook at http://vodafone.uk/2Fpnah2 Thanks, Vodafone Social Media Team

Hi William,
Thank you for your feedback. Instant Ink is a subscription printing plan, not a cartridge purchasing service. Many page plans are available to suit any level of printing, so your page plan can be adjusted as your printing needs change.

If you cancel, the Instant Ink cartridges will stop working at the end of your final billing cycle, and you will be billed for your final payment. At that time, you can insert store-bought HP cartridges from your preferred retailer in order to keep printing. The printer itself is unaffected by the subscription cancellation but, if still installed, the Instant Ink subscription cartridges will not function.

We're happy to help at 0207 660 6027 (choose the Instant Ink option) Monday through Friday 08:00 to 18:00 and Saturday/Sunday 10:00 to 18:00. You can also respond to our request for more information.

Thank you,
The HP Instant Ink Team

Hey William,

I’m really sorry to hear about the ongoing login issues, poor signal, and your overall experience, especially when you feel the service isn’t meeting the value you expect. That’s not the experience we want for you.

If the issue continues or gets significantly worse, please reach back out to the relevant team by calling 0333 304 0191 or speak to them via LiveChat here: vodafone.uk/2LCJiTm

If you would like this to be raised as an official complaint, and you have already spoken to the relevant teams but not received the resolution you were looking for, please come chat to my team on Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks,
Vodafone Social Media Team

Sorry to see this William. Can you send a private message via our Facebook, X or Instagram with your details so we can look into this for you? Thanks, Sharon

Great to hear it was a positive experience for you. Thanks so much for leaving feedback, and the recommendation!

Hi William,

I'm sorry to hear about your experience, and I appreciate you bringing this to our attention. I’d like to look into this further for you.

I have sent you an email with more details, please check your inbox and provide me with the requested information so I can investigate this matter thoroughly. I want to ensure we find the best possible resolution for you.

If you have any further questions or concerns, please don’t hesitate to reach out. I’m happy to assist.

Thanks,
Nadim, IONOS

Hi there - Thanks for the feedback. Sorry we have fallen short of your expectations. We appreciate your loyalty as a customer of Vanquis.
Payments can take up to three working days to appear on your account however they are always backdated to the date the payment was made. I have included details below from our website on the different payment options that we offer.
https://www.vanquis.co.uk/existing-customers/ways-to-pay

Kind Regards
Gary