I purchased 3 X 7 attraction passes had no problem downloading them and a good price. I looked at booking the popular attractions that say need to book,but found out you can only go a few weeks in advance. That's no good for us we are only going in August but liked to book them so we know before we go. If you go on the attractions website you can book well in advance even past our dates. I know the go pass will save us money but we need to know that we can do the attractions we want to as it's a surprise for our granddaughter’s 18th. I cancelled them and will look at booking the main attraction direct so we everything will be sorted. I will probably still book some kind of pass to do the other attractions that don't need to book.
21 de fevereiro de 2026
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Resposta da Go City®
Hi Beetson,
We appreciate you taking the time to leave us a review. Your feedback is valuable to us as it gives us constant motivation to improve and provide the best services possible.
I purchased my Shark in 2023 had no problems till this week. It started whistling from the top by the collection container. Did an online report and they sent me a new top end with out any questions.
The call was answered within minutes and the agent was very helpful and helped me with my claim l
13 de dezembro de 2025
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Resposta da Smart Cover
Hi Beetson,
Thank you for taking the time to leave your review. We’re pleased to hear that your call was answered quickly and that our agent was able to assist you with your claim in a helpful manner.
We really appreciate your feedback and your support.
My Late Auntie and Uncle had a joint IRA with a large amount of money in it. It was to be distributed between 8 beneficiaries 7 overseas in the uk and a Cancer charity in the USA, we needed to get an ITIN number before they could pay out so they could deduct Tax.This in itself wasn’t the easiest of things to obtain ,3 of us got them after applying a couple of times but others haven’t got them yet. ( I know this isn’t anything MS can help or do anything about). One of the beneficiaries sent them his ITIN number in April and still not had his inheritance transferred to his uk bank account yet, They keep making the most stupid excuses they can to save transfering the funds. The date of experience is the date they received one of the Beneficiaries ITIN number.
I ordered McDonald’s Wednesday the 10th September at 16:17 and it got cancelled about an hour later by McDonald’s. 3 Drivers got the delivery allocated but all 3 refused to deliver it for some reason. I’ve tried to get a refund McDonald’s are saying uber have to do it and Uber are saying McDonald’s have to. I ordered it via the Mcdelivery app.paid with PayPal and the payment went to McDonald’s. But both are saying it’s the other party that needs to do the refund. They said it takes up to 15 day’s but no one has said who’s doing it.
I ordered a McDonald's delivery though the McDonald's app and they use uber. Ordered at 16:16 and got cancelled at 17:17, the delivery was allocated to 3 driver's and all 3 refused it. Track all the drivers and the all parked up about 3 minutes away from the McDonald's kitchen. Went on messenger and uber say it's up to McDonald's to refund the money. Emailed McDonald's and not even bothered to respond. It's only £23 but it's money they or uber shouldn't have,well I say only £23 but when you've got the grandchildren from school and they want food. I had to go and collect AND PAY FOR ANOTHER ORDER.
We always have our grandchildren on a Wednesday afternoon school. They wanted McDonald's last night ordered on the McDonald's app. Over an hour later ordered cancelled by McDonald's coz 3 driver's refused the job. Had to jump in the car and go and get it for them. Told me upto 15 days till I get a refund.
We traveled do from north Wales to Southampton with TFW and Crosscountry had a little delay at Wolverhampton but nothing much. I get a notification the day before we were due to travel saying our return train from Southampton to Wolverhampton had be cancelled,but we could use the 2 services before and the 2 after. We went to the station after we got of the cruise ship and was told they'd only honour the tick to Waterloo then we'd have to by new tickets. That ment 4 changes and going across London. So I purchased tickets from Southampton back home, the train was absolutely ramed standing room only they knew that crosscountry had gone on strike so why not put bigger trains on. Newport to Wrexham wasn't much better but we did manage the get seats
12 months on and the service they give as gone downhill even more. Car in for a 8 year service 8:30 waiting they said it would be about 10:30. Car went in at 8:45 and was out at 9:32, then taken back to be washed it took about 10 minutes max. I asked why the service was done over such a shot time 45 minutes. I asked to speak to the service manager he came out and told me they only get 1 hour to carry out this service. I returned home and received a health check video, I was told by the reception staff the everything was green on the check and I could look at it later. I watched the video when I got home and the person that carried out the work. Pointed out that both rear tyres are wearing on the inside no mention of anything needs doing. I went on the kuga forum group to ask the question as I'm going on a long journey on later that day. I was advised to take it and get the wheel alignment checked. It was found that the rear wheel camber was out of tolerance,and did I what it done. They showed me on the screen that the rear wheels were out and the front tracking as well. I told them to do the work as I was going away. I know they don't offer this service but I think they SHOULD OF ADVICED ME TO GET IT CHECKED OUT.
8 de agosto de 2025
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Resposta da Evans Halshaw
Hello,
We appreciate your feedback and regret to hear about your recent service experience.
We're sorry the service didn't meet your expectations and for the oversight regarding the tire wear.
We'll review your concerns with our service team to improve our processes and communication.
Thank you for bringing this to our attention. Evans Halshaw Customer Services
Just returned from Egypt with Tui after seeing all the bad reviews, we were all a little bit worried but we had no problems with them. Just 2 little problems the seating is very tight and not much leg room. Only other thing was the resort rep we asked him on our day of departure what time the transfer was, all he said was it's on the app.
2 de julho de 2025
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Resposta da TUI
Hi Beetson,
Thank you for taking the time to leave us a review. We're always aiming to improve our service so it's great to get your feedback so we can monitor our customer satisfaction.
We're really pleased to hear that you had a smooth and enjoyable trip to Egypt with us, especially after having initial concerns. It's great to know everything went well overall.
We do appreciate you highlighting the two points about seating space and the resort rep's response. While transfer details are available in the app, we understand that sometimes a more personal touch is appreciated, and we’ll be sure to pass this feedback on to the team.
Thank you again for choosing TUI – we hope to welcome you on another holiday soon.
Myself and 6 other used this company to get ITIN Numbers as we are UK residents. We all got left money from our late Auntie and Uncle who lived in the USA. They charged £245 and all they done was fill the forms in and send them to us for us to post to the IRS in the USA. Only 1 person got there and the rest had to reapply, now I think it's 3 out of the 7 that have been give the ITIN number. One of us has just be rejected AGAIN and they have contacted Ex pats again and all they have said is we'll resend you the link to pay and reissue the forms no guarantees that he will get it. (THEY TOLD US THAT WE WOULD GET A VIDEO CALL TO VERIFY THAT THE PICTURE WE SENT OF OUR PASSPORT WAS US AND THAT NEVER HAPPENED.) I contacted a different company in Manchester and the guarenteed that you would get the ITIN number, they do everything online they send everything for you and any problems they sort out.
13 de março de 2025
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Resposta da Expat Tax Online
Thank you for taking the time to share your feedback. We're genuinely sorry to hear that your experience with us didn’t meet your expectations.
When applying for an IRS ITIN (Individual Taxpayer Identification Number), we understand it can be a frustrating process—especially when dealing with something as sensitive as an inheritance.
To clarify: ITIN applications are reviewed and approved entirely at the discretion of the IRS. While we provide expert preparation of the required forms and supporting documents, we cannot guarantee approval, as the IRS may request additional evidence or reject applications for reasons beyond our control.
As you've noted, three of your applications have been successful to date, so the paperwork we're providing is correctly prepared.
Regarding the video call: our standard process includes an optional video verification for certain applicants, but the IRS currently requires original documents or certified copies from the issuing authority, which is why we guided your group to post the application packets yourselves. This is in full compliance with IRS rules and intended to protect applicants from rejection due to incomplete verification.
We did our best to support your reapplication process quickly and the only charge was for printing and postage.
If you’ve found another provider who offers a different approach, that’s absolutely your choice and we wish you all the best. That said, be cautious of any company that guarantees IRS approval, as no Certified Acceptance Agent can control federal decisions.
Other firms charge a higher price and simply reissue the paperwork as many times as required.
We're happy to speak directly and see if there’s anything else we can do to assist. Our goal has always been to provide honest, compliant, and supportive service throughout what can be a complex and frustrating process.