CB

Chris Bainbridge

Reino Unido

Opiniões

Opinião sobre AXA UK Car and Home


Classificada 1 em 5 estrelas

Having tri to contact AXA regarding …

Having tri to contact AXA regarding possible fraud it's impossible to obtain a speedy response, I don't know what's happening regarding motor insurance renewal payment.

23 de março de 2026
Opinião espontânea

Resposta da AXA UK Car and Home

I'm sorry to hear you're currently facing an issue with suspected fraud. Thank you for providing information to our request.

I have now passed your details to the correct team and asked they contact you.

Kennedy,
AXA Customer Service Team

Opinião sobre Flannels


Classificada 1 em 5 estrelas

My waterproof Barbour boots are not fit…

My waterproof Barbour boots are not fit for purpose, I wore them once and they let in water I returned them after so called inspection they were returned back to me .
Barbour boots are cheap imitations of what they once were, I recommend you buy another brand.
Flannels are of no help.

9 de dezembro de 2025
Opinião espontânea

Opinião sobre Barbour

Opinião sobre Jet2holidays


Classificada 3 em 5 estrelas

Jet2 holidays sent me an email asking…

Jet2 holidays sent me an email asking me about my recent weekend break in Antibes. I gave an honest review stating the Royal Antibes hotel was sold as a luxury hotel the hotel is not a luxury hotel lots of small issues which you would not find in a luxury hotel. I am disappointed with Jet2 that they have not passed any comments regarding my issues. Do the company only want good reviews and don't want any constructive criticism.?

18 de outubro de 2024
Opinião espontânea

Resposta da Jet2holidays

Hi Chris,

Thanks for taking the time to leave your review. I'm truly sorry to read there were issues with your hotel. If you would like us to investigate this, kindly send details of the issues you faced, including your booking reference to trustpilotreviews@jet2.com. A member of our friendly team will then be in touch in due course. Thanks again for your review.

Kind regards
Jo Lawrence
Customer Service Executive

Opinião sobre Barbour


Classificada 1 em 5 estrelas

I notice that Barbour are not…

I notice that Barbour are not interested in any Trustpilot comments, but anyway here goes, I ordered three navy blue wax jackets from various on line shops I returned two as the colour was black not blue, the third I still have, and is still black. I emailed Barbour regarding this matter and just like all these comments here the email was obviously ignored.
I have a good number of Barbour jackets gilets boots and scarves.

1 de outubro de 2024
Opinião espontânea

Opinião sobre unbouncepages.


Classificada 1 em 5 estrelas

What a complete waste of time and effort

I have been told I'm colour blind and I can't tell if my jacket is blue or black, what a shameful company this is. Do not use this company, if you do you are inviting more trouble than they are worth

1 de julho de 2024
Opinião espontânea

Resposta da unbouncepages.

Hi Chris

Our apologies for the problems you had returning your order. I can see that you have now been provided with a return label to send the jacket back, however this took longer than it should have done.

I will be escalating your experience and carry out a review of what we should have done differently to make sure it doesn't happen again and also improve our messaging to remove waffle

Opinião sobre unbouncepages.


Classificada 1 em 5 estrelas

First and last experience of using Trouva.

Having looked at previous reviews I noticed that all positive reviews are answered and all the poor reviews are ignored, this tells me you have no interest in customers who experienced problems like mine and I am not worthy of a reply. Wrong colour Greg sent emails full of waffle ( reaching out) well I ask you, I just want to send this Barbour jacket back and have my refund.

27 de junho de 2024
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Opinião sobre Very


Classificada 1 em 5 estrelas

What a load of rubbish.

I ordered a Barbour wax jacket in navy an email I received later confirmed the jacket was black, I call shortly after to cancel the jacket but was spoken to as I was an imbecile, I wanted to cancel before the jacket was sent out to avoid problems of returns, the person I spoke to said that I would have a call back the next morning, this hasn't happened, I tried calling the automated system and this isn't working either. This is my first time dealing with Very and an extremely poor experience it has been.

25 de junho de 2024
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Opinião sobre Rescuemycar.com


Classificada 2 em 5 estrelas

Unhappy with my new quote

Unhappy with my new quote, on a comparison site much cheaper for the same service. Doesn't loyalty count ?

22 de junho de 2023
Opinião espontânea

Resposta da Rescuemycar.com

Hi Chris
We have 'real time pricing' which can mean that renewal quotes come up more than new business ones. We'll always match the cheapest however I am sorry for the inconvenience caused.
Kind regards
RescueMyCar.com

Opinião sobre Green Flag Breakdown Cover


Classificada 1 em 5 estrelas

Hello

Hello, I should not have to contact Green Flag , you ought to be doing the right thing without me having to wait over a year for you to return my stolen money, or is it a policy to target pensioners to steal money from their banks ?

20 de julho de 2022
Opinião espontânea

Opinião sobre Green Flag Breakdown Cover


Classificada 1 em 5 estrelas

As you are working so slowly and and…

As you are working so slowly and and employees are incompetent you would have known I called last week to discuss my disgust at GreenFlag. Why would I have to discuss your thieving on social media, why can't you do the honourable thing and return the money you sole from my bank account or do you like stealing from pensioners ?

18 de julho de 2022
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Resposta da Green Flag Breakdown Cover

Hi Chris. That's not the service we aim to provide and we'd like to help. If you contact the customer service team via Facebook or Twitter, we can take a look at this for you. Rach

Opinião sobre Green Flag Breakdown Cover


Classificada 1 em 5 estrelas

Apart from employing thieves and crooks…

Apart from employing thieves and crooks they also employ incompetent staff and stupid staff.
Last year they stole money from my bank , last month Green Flag wanted me to renew , so I called them on the 13th of June 2022 to inform them that I wanted back the money they stole £82.00 and not to renew any policy, surprise surprise, documents have appeared in my in box, they are ready to seal money again . Do they target pensioners ? I can't put into words how badly GreenFlag have behaved, they need shaming.

10 de julho de 2022
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Resposta da Green Flag Breakdown Cover

We're concerned to see this Chris. If you contact our customer service team via Facebook or Twitter we can cancel the renewal for you. Stacey

Opinião sobre Green Flag Breakdown Cover


Classificada 1 em 5 estrelas

The thieves and crooks at greenflag…

The thieves and crooks at greenflag have asked me to renew my breakdown cover, I can't believe they have the gall, last year they stole money from my account and have not returned it, they never listen to complaints,they are just a symptom of present day business where no one cares no one takes responsibility, they still are a bunch of thieves and corporate crooks.

13 de junho de 2022
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Resposta da Green Flag Breakdown Cover

Hi Chris, thanks for your review. We do take any concerns raised to us serious and we'd like to look into what's happened. Please private message us on Facebook so we can help. Christy

m.me/greenflaguk

Opinião sobre Green Flag Breakdown Cover

Opinião sobre Green Flag Breakdown Cover

Opinião sobre EE


Classificada 1 em 5 estrelas

Having called twice on Wednesday 23rd…

Having called twice on Wednesday 23rd of March at 11.56 the call ended after 4 minutes with no help from the service agent and again at 12.41 this time the service agent left me saying she would put me on hold for a moment this turned out to be 30 minutes. I then ended the call . A complete waste of my time and effort. Obviously I'm not
a valued customer of 20 years.

24 de março de 2022
Opinião espontânea

Resposta da EE

Hey Chris,

I'm truly sorry to hear that you weren't supported when you contacted our team over the phone, we should always look to help all our customers in any way possible, whether you've been with us for 20 years or 2 months.

Your loyalty hasn't gone unnoticed and I'm sure our team over Twitter/Facebook will do their upmost to help, once you get the time please drop us a message and we'll get to the bottom of this for you.

Take care,
Matty.

Opinião sobre Green Flag Breakdown Cover

Opinião sobre EE


Classificada 1 em 5 estrelas

Some weeks ago I had a text from EE…

Some weeks ago I had a text from EE informing me new terms were being put in place, informing me if I didn't like these terms I could leave . Having been a customer with Orange then EE for over 20 years I found this annoying.
I contacted EE and agreed to have a new phone and data. The phone was to be issued on Friday 18th of March, no notification from EE regarding my delivery, apparently the couriers had tried to deliver the phone on two occasions, I called EE they blamed the couriers but I mentioned that I paid EE for a delivery so the contract for delivery is with EE. Its all messy.
I'm of the opinion that they are not interested in my business and 20 years of custom means nothing.

23 de março de 2022
Opinião espontânea

Resposta da EE

Hi Chris,

I am gutted to read about your experience when getting a new phone delivered. I would fully expect DPD to update you on deliveries and to give you timescales for when your phone is being delivered.
I am sorry the initial text that was sent was maybe worded in a way that annoyed you but I think the intention was to let you know you do have different options.

Please can you message us on Facebook or Twitter and I would love to get you extra help with your upgrade? We really do care and 20 years is such a long time to be with us too.

Thanks,
Suzie

Opinião sobre Currys


Classificada 1 em 5 estrelas

A simple visit to Curry's to buy a…

A simple visit to Curry's to buy a tablet was made extremely problematic, I have read other customers feedback and know that Curry's don't read these feedbacks as they never reply to one. I will never ever go back to their stores again.

14 de janeiro de 2022
Opinião espontânea

Resposta da Currys

Hi Chris. Thank you for sharing your recent experience in one of our stores. Clearly this is not the service you should expect and we’re really sorry for any inconvenience caused as a result. Thank you for taking the time to provide your feedback, this will really help to improve our service in future. If there is anything still outstanding, please email us at letusknow@currys.co.uk, quoting the reference CUR90232 and including a copy of your review, your name, address, and any other relevant reference numbers so we can resolve as soon as possible for you. - Carrie.

Opinião sobre npower


Classificada 1 em 5 estrelas

How happy I am to be rid of this…

How happy I am to be rid of this appalling company, though I am still experiencing problems with my bill , they keep sending my last bill with an estimated usage though I have spoken with them to give my last meter reading , but this reading has fallen once again on deaf ears.
This is a wholly disreputable company that has for years ripped me off wholesale.
I can't express the disgust I have for this company.

1 de maio de 2019
Opinião espontânea

Resposta da npower

Hi Chris, we'd be more than happy to take a look at your final reading and ensure this is put right. Can you send us a message with your account details via @npowerhelp if you're a Twitter user or npower official is you're a Facebook user. Thanks