Quite funny reading the responses to…
Quite funny reading the responses to negative reviews from the company owner (maybe I can have one too!). Came across the website from Googling a product and was somewhat put off by the general tone so thought I'd do a little research before ordering. Nothing wrong with riding the wave of right-wing populism as a marketing strategy I suppose (I'm a retired businessman and very pro business and entrepreneurs), and the supplement industry is rife with smoke and mirrors claims - so nothing unusual there. However, a big red flag is the overdue accounts and statutory returns for all the companies the owner controls. Also note that the supplement company loaned the owner (via another company under his control) £1.4m to buy a property. Buyer beware - pay with a credit card if you intend to purchase. Also an interesting analysis on the Skeptic website.
EDIT:
Just had an email from Trustpilot saying that British Supplements have "asked for more details to better understand your experience". I think my review is very clear: I would have purchased from the company but didn't because I was put off by the website and the owner's responses to negative reviews. In addition, the company has failed to make its statutory filings with Companies House, which is a red flag regarding having any commercial dealings with them. Perhaps I should respond in a similar way the owner might: "Can't you read?"
FURTHER EDIT: Been asked to review my review as potentially defamatory. My review only includes information that is freely available in the public domain via Companies House. The “red flag”I highlight is my personal opinion. It maybe the case that the company will treat customers fairly in its commercial dealings. That is up to each individual to decide. I decided not to purchase from the company on the basis of freely available and factual information. There is nothing defamatory in stating facts that are easily verified.
Resposta da British Supplements
Jealousy is one of the worst traits in people. I've seen it alot.
A few quick points to clear things up:
We are third-party audited because we are a real business doing real numbers, so it's more time-consuming when getting the books right.
A holding company structure is a standard setup used by successful businesses, not something unusual or suspicious.
The £1.4m loan (We used the profits to re-invest) was used to purchase our factory in Gilford, the facility where we manufacture, pack, store and ship every single order.
Very few supplement companies actually do this themselves.
Our goal is simple: build a win-win company for our customers and team. At the current growth rate, we expect to be the largest supplement company in the UK by the end of 2026.
So many lives have been changed for the better. That brings real joy, not just to me, but to everyone working in our factory, helping us.
The team have a spring in their step each day, knowing the work they’re doing is helping improve people’s lives
Our accounts will be filed shortly as the extension period is coming to an end.
Currently, we have 983K+ customers
40K + real reviews.
Not like on here, where people mostly dont buy from us. They get triggered by our name, usually, we all know the type. Luckily, we have been set up from day one to sell only to adults, so they do alot of the filtering for us, thank you, Mrs Jackson.
80% return rate
2.5 million orders shipped
5+ million pouches of supplements shipped
A major £3m bus and taxi ad campaign paid for and will launch in London, Birmingham, Glasgow, Leeds, Liverpool, and Manchester in 30-60 days' time.
We look forward to one day opening shops in the UK and proudly waving the flags of the UK over them.
Best wishes
Chris Boyle, Founder and CEO of British Supplements
Incoming edit,edit edit.......... Get a life, man! Get a hobby or something instead of spending your time hating on the internet and trying to make stuff up.
It's sad that this reply will give you a hard on, for the first time in years, no doubt.
