Conmen - dishonest company who just dont care
I am chasing a refund from a flight from August 2024, they still haven't refunded me despite reselling my ticket - my wife was allowed to fly and she sat next to the new ticket holder. I emailed face booked and hand wrote to their Norway, Gatwick and London office - they have given me reference case numbers and done nothing - please get you act together and treat people like you would like to be treated.