efficient way in which a complaint is dealt wth
I had reason to complain about a delivery of a rose for a 70th birthday that arrived 8 days earlier than the birthday. Unfortunately the recipient was away on holiday so the box was just left in the porch. David Austin very kindly arranged for a second delivery of this gift of a bush rose to be delivered on the correct date , free of charge . Resulting in a very satisfied customer . Thank you David Austin ,I will order from you again. Gill for Surrey
Resposta da David Austin® Roses