Reino Unido
Opinião sobre Gophr
I had a great experience with this delivery service. They were quick to respond, kept communication clear and consistent, and the delivery itself was absolutely faultless. The pricing was also very reasonable, which made the whole process even better. I’m very impressed and would highly recommend their service to anyone looking for reliability and efficiency.
Opinião sobre Rachael's Kitchen
Disappointed with Delivery and Customer Service
I was really looking forward to trying Rachael’s Cupcakes for an event, but unfortunately, the experience fell short. I placed my order in good time with a selected delivery date that was important to me, as I needed the cupcakes fresh for a specific occasion. However, the cupcakes arrived a full day late — completely missing the event they were intended for.
I reached out to the company hoping for a refund, as I no longer had a use for the cupcakes, but was told that delivery dates are “preferred rather than guaranteed,” which was apparently stated at checkout. While I understand that occasional delays can happen, I believe the burden of such delays shouldn’t fall on the customer — especially when dealing with perishable items tied to time-sensitive events.
Who orders cupcakes a day early just to risk freshness? Some might, but I prefer my baked goods fresh for the occasion they’re intended for. This was my first time ordering from Rachael’s Cupcakes, as I was considering them for future events. Unfortunately, the customer service response has discouraged me from doing so.
They did offer a refund on the delivery charge, but in my view, that’s not good enough when the product was unusable. It’s a missed opportunity for a business relationship and a lesson for others: be aware that your order might not arrive when you actually need it.
I’m sure the cupcakes would have been delicious — if only they had arrived on time.
Resposta da Rachael's Kitchen
We are sorry to learn there way a delay with your cupcake delivery. At the time of booking we advise that delivery dates are preferred and can never be guaranteed because unforeseen circumstances can arise. We advise customers who need cupcakes for a specific date or event to have them delivered the day before to avoid any disappointment.
We understand that receiving them a day earlier than your event may not be the preferred option, but our cupcakes have a 5 day freshness and would still be delicious for when you needed them!
Despite arriving late we do hope that the cupcakes were still enjoyed.
Opinião sobre Bloom & Wild UK
Excellent Service and Stunning Flowers!
I recently ordered flowers from Bloom and Wild, and I couldn't be happier with my experience! They come highly recommended, and it's easy to see why.
Their range of flowers is amazing, offering stunning arrangements at very affordable prices. The blooms were fresh, vibrant, and beautifully arranged.
Communication throughout the process was spot on. I received timely updates about my order, and everything was clear and straightforward.
Delivery was seamless with no issues whatsoever. The flowers arrived on time and in perfect condition, just as promised.
Overall, Bloom and Wild exceeded my expectations, and I will definitely be ordering from them again. Highly recommended!
