Lack of Communication
The one thing I find annoying about Milk and More is that they just stop delivering items without any prior notice. For example, I really like the Oato Chocolate and Strawberry Milk, but one week it didn't arrive and when I rang to speak to someone (quite difficult), no explanation was given at all. No sign of it since. One of the only reasons I stay with them is because I really like the plant based croissants and pain au chocolat. There really us very little choice for vegans. My main reason for sticking with them is because I like the products in glass bottles rather than all the tetrapacks.