Disappointed, item arrived damaged
I ordered a “30” balloon for a 30th birthday. The box arrived damaged and one of the ballons was deflated. I sent photos within 24 hours as they requested, but they refused to refund. Very poor customer service. Would not recommend.
25 de abril de 2025
Opinião espontânea
Resposta da Box Balloons | Helium Balloons Delivered
We respect your right to review - but tell the truth if you do.
The box had a VERY slight dent in it which wouldn't have affected the balloons - and one of the balloons was slightly deflated from what we believe to be a slow leak.
We refunded that balloon for you very quickly. It's not accurate to say we refused to refund and while you might not have got the outcome you demanded, it was in line with our terms.