Bad business
I’m not sure how this company received good reviews. The customer service is absolutely terrible. You can only contact them via chat and it’s obvious that it’s an automated system. Shipping is terrible as well. I ordered two tables early February and now I’m being told that the “anticipated date” of arrival is April, which is far outside the 26-31 days notated on their website. I will never utilize them again and high recommend anyone else does either.
Resposta da Shopfad
Dear Travis,
Hello, thank you for sharing your feedback, and I’m truly sorry to hear about your experience. We strive to provide great service and timely delivery, so it’s disappointing to learn that we missed the mark in your case.
We’d really like to look into this for you. Could you please provide your order number so we can investigate the shipping delay and the issues you’ve had with our customer service team? Once we have your details, we’ll do our best to resolve this as quickly as possible.
Thank you again for bringing this to our attention, and we hope to make things right.
Best regards,
Shopfad Support Team
support@shopfad.com
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