Portugal
Opinião sobre Skycop
Trabalharam duro durante vários meses mantendo me sempre ocorrente de situação e conseguiram o meu reembolso!!
Resposta da Skycop
Dear Manuel,
Thank you for sharing your positive experience with us. We’re very happy to hear that our team kept you informed throughout the process and successfully secured your refund.
We truly appreciate your trust and kind words. Wishing you smooth and pleasant travels ahead!
Best regards,
Skycop Team
Opinião sobre Skycop
Pensei que ia receber 125 por passageiro como devam a entender no mail se aceitasse a resolução rápida! No entanto recebi apenas 125 pelos 2…
Resposta da Skycop
Dear Manuel,
Thank you for your feedback, and we’re sorry for any confusion this caused. The amount you received relates to our Faster Payout option, which allows clients to receive a quick, upfront payment instead of waiting for the full claim process to be completed.
With this option, the offered amount is a fixed payout for the entire claim, not per passenger, and it is lower than the maximum possible compensation. It is designed for customers who prefer speed and certainty over waiting for the full outcome.
If you have any questions about the payout or would like us to review your case details, please contact us at support@skycop.com and our team will be happy to assist.
Thank you for your understanding.
Best regards,
Skycop Team
