Evolve have been brilliant start to…
Evolve have been brilliant start to finish. Highly professional and approachable. My daughter and I were made to feel comfortable and at ease throughout the assessment process. All stages of the assessment, including what to expect during and afterwards, were explained clearly and thoroughly.
Sarah and Stacey were both courteous, supportive, and extremely thorough. They took the time to listen carefully and ensured that our concerns were fully addressed. Although my daughter felt apprehensive prior to the assessment, she later expressed how comfortable she felt with Stacey and spoke very positively about her experience.
The online portal is clear, use friendly, and easy to navigate.
The follow up appointment was equally well managed. All findings were explained in detail, and we were provided with clear information regarding available support, where to access it, and additional resources. This included written materials and a follow up email containing all relevant information.
Overall, the experience was smooth, well-organised, and reassuring. We are currently awaiting the final report. Our sincere thanks to Sarah and Stacey for their professionalism and care and finally having a diagnose will be life changing for my daughter.
Resposta da Evolvepsychology
Hi Naz,
Thank you for sharing your experience with us! We’re really glad to hear that you and your daughter felt supported and reassured throughout, and that the care from Sarah and Stacey made such a positive difference.
We also appreciate your patience while the final report is being completed. It means a great deal to us to be part of this important step for your family, and we’re grateful for your kind words and will pass them onto our team.