I received a box containing a bunch of…
I received a box containing a bunch of flowers. Tulips, roses and lilies last Sunday ( Mother’s Day ) Initially all looked good, unfortunately next day they all looked awful. Roses were on their way out, tulips were all bending. Day 3 tulips and roses were dead , Lillie’s never opened. Absolutely disgusting attitude when my daughter complained to this company . Offered her a £10 discount off her next order 🤣🤣 , This order was not cheap, unfortunately this company IS !
Sort your company out and your refund policy for shoddy goods !
Resposta da Haute Florist
Hello Liz,
We appreciate your review.
We're sorry the flowers deteriorated so quickly, and the lilies didn't open. We regret the disappointing response to the complaint. I have requested information, and we'll address this internally.
Kind regards,
Katie