21.co.uk Opiniões 

1428
TrustScore: 2 em 5

2,2

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Only positive things to say about this casino. Excellent customer service and communication and withdrawals are processed very quickly and updates provided via email. It's a casino I trust and feel sa... Ver mais

A empresa respondeu

Classificada 1 em 5 estrelas

Making a withdrawal takes up to two weeks. Once you request it you get a request for ID verification. Which is ok, except that a different request comes every other day, rather than all in one go (o... Ver mais

A empresa respondeu

Classificada 1 em 5 estrelas

I've been waiting for any response regarding my account and my withdrawal. I've had a withdrawal pending nearly 10 days, account gone into review as soon as Ive done a withdrawal. Much like many other... Ver mais

A empresa respondeu

Classificada 1 em 5 estrelas

9 weeks and waiting waiting for verification review whilst withdrawal has been confiscated until process is completed. Apparently unable to give any time frame to when this might be completed at all.... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Fornecedor de serviços de gaming
  2. Casino
  3. Casa de jogos
  4. Serviço de jogos de azar
  5. Casino online ou agente de apostas

Informação fornecida por diversas fontes externas

21.co.uk is a premium Online Casino and Live Casino TV brand. Get a £10 Free No Deposit Bonus when you join. 21.co.uk is a quality online casino and live casino site. There's a huge selection of the best casino games including live casino classics and modern slots with weekly offers and promotions. 21.co.uk also has an online sportsbook with odds on the biggest sporting events. Players can bet on the Premier League or spin the VIP roulette tables with the best croupiers. All new players can claim a £10 No Deposit Bonus to take to the live casino lobby or play on slots. Our live casino is that good we have our own Live Casino TV show on Channel 5, where you can play the amazing Live Blaze Roulette. T&Cs apply. 18+, www.begambleaware.org


Informações de contacto

Informação importante

2,2

Mau

TrustScore: 2 em 5

1 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 100% das suas opiniões negativas

Geralmente responde dentro de uma semana

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

2,2

Todas as opiniões

(1428)

9 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 1 em 5 estrelas

DO NOT USE! Exploitation.

This site starts off really well, good new customer bonuses, well designed site. But it’s all down hill from there.

Once you’ve made multiple losing deposits you assume ok the luck isn’t on your side. So I attempted to call it a day and withdraw at a loss.

Suddenly the next morning as you’ve attempted to take money out of the site you are bombarded with KYC document requests.

Of course like all sites (only required for a withdrawal). These rules are very much in place with the casinos interests and not the customers. But hey we are used to this right.

So documents sent, no money received some two weeks later. No response to my emails. Check Trustpilot and can see a whole manner of people who were not paid out.

Jumped onto live chat and spoke to a very rude and unhelpful Jonathon who clearly doesn’t enjoy his job. But he seemed to take satisfaction in telling me my funds may be purged as per their terms and conditions? Interesting..

I still await my withdrawal, we all know casinos make their money from theft. But I like to hit spin whilst my money is stolen from me, I don’t expect it when I hit withdraw.

Please use a different site.

8 de agosto de 2021
Opinião espontânea
Classificada 1 em 5 estrelas

Poor Service and slow payment

There appears to be an obsession with checking details as soon as you want a pay out. Has taken nearly 10 days to get paid and this has happened several times. The customer service is friendly but take for ever and ask time and time again for the same information.

20 de julho de 2021
Opinião espontânea
Classificada 1 em 5 estrelas

SPAM

SPAM , SPAM , SPAM!!
Don't use this company! Was trying to withdraw money and they blocked my account instantly.. send all documents they asked, now they just ignoring my emails. No reply for past 2weeks. Have to write to gambling commission, so hopefully they can close those thieves.

19 de julho de 2021
Opinião espontânea
Classificada 1 em 5 estrelas

Today about 100 pounds have been stolen…

Today about 100 pounds have been stolen from me. I wrote to the live chat and I was told that they have the right to take money from any user at any time without explaining the reasons. And my account was closed. I took a screenshot of this correspondence. I hope I can leave it somewhere in the reviews.

9 de julho de 2021
Opinião espontânea
Classificada 1 em 5 estrelas

Played for 4 hours straight

Played for 4 hours straight, got ONE 160x freespin on captain venture and after that 250 euros straight down the drain. Max win I got afterwards was 1.60 euros in other games. Yes I could've taken all that cash out but did not expect the casino to just sweep the whole 250 euros in on 30minutes sitting like it was a facking blotter....

30 de junho de 2021
Opinião espontânea
Classificada 5 em 5 estrelas

I am happy using your site and your…

I am happy using your site and your withdrawal method is fine although other sites are quicker at paying and in your bank on the same day,
Hopefully in the future you may offer Best Odds Guaranteed but until then I am pleased to continue using your services,

27 de junho de 2021
Opinião espontânea
Classificada 1 em 5 estrelas

Spam.

Spam.
Used opportunity to play £10 no deposit bonus. Wagered 50times and won £50 , so thought let's withdraw this money , done request to withdraw money and they closed my account straight away 🤷‍♂️ useless service. I will report this spam company to gambling commission.
Don't waste your time with this spam company.

26 de junho de 2021
Opinião espontânea
Classificada 5 em 5 estrelas

Five star from me

Five star from me. Games are fair, you win some you lose some. Like it should be. Unlike other sites where it’s just take, take, take. Withdrawal process is a bit lengthy, usually around 2-3 days after withdrawing. Other than that it’s a fair casino with decent promotions. Hope it stays this way.

24 de junho de 2021
Opinião espontânea
Classificada 5 em 5 estrelas

Excellent gaming site fast turn around…

Excellent gaming site fast turn around on withdrawals never had a problem. Then they closed my account 21.co.uk and slotboss requesting documentation. All documents sent no reply very difficult to contact. Can I get a customer support contact number please. Would love to come back 😛😁😜

24 de junho de 2021
Opinião espontânea
Classificada 5 em 5 estrelas

I love this game site

13 de junho de 2021
Opinião espontânea
logótipo da 21.co.uk

Resposta da 21.co.uk

Hello,

Fantastic to hear such great feedback about the site!

We hope you continue to enjoy our site and wish you the best of luck in future games.

Kind Regards
Customer Services

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