Only positive things to say about this casino. Excellent customer service and communication and withdrawals are processed very quickly and updates provided via email. It's a casino I trust and feel sa... Ver mais
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Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Only positive things to say about this casino. Excellent customer service and communication and withdrawals are processed very quickly and updates provided via email. It's a casino I trust and feel sa... Ver mais
A empresa respondeu
Making a withdrawal takes up to two weeks. Once you request it you get a request for ID verification. Which is ok, except that a different request comes every other day, rather than all in one go (o... Ver mais
A empresa respondeu
I've been waiting for any response regarding my account and my withdrawal. I've had a withdrawal pending nearly 10 days, account gone into review as soon as Ive done a withdrawal. Much like many other... Ver mais
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9 weeks and waiting waiting for verification review whilst withdrawal has been confiscated until process is completed. Apparently unable to give any time frame to when this might be completed at all.... Ver mais
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21.co.uk is a premium Online Casino and Live Casino TV brand. Get a £10 Free No Deposit Bonus when you join. 21.co.uk is a quality online casino and live casino site. There's a huge selection of the best casino games including live casino classics and modern slots with weekly offers and promotions. 21.co.uk also has an online sportsbook with odds on the biggest sporting events. Players can bet on the Premier League or spin the VIP roulette tables with the best croupiers. All new players can claim a £10 No Deposit Bonus to take to the live casino lobby or play on slots. Our live casino is that good we have our own Live Casino TV show on Channel 5, where you can play the amazing Live Blaze Roulette. T&Cs apply. 18+, www.begambleaware.org
Reino Unido
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This site starts off really well, good new customer bonuses, well designed site. But it’s all down hill from there.
Once you’ve made multiple losing deposits you assume ok the luck isn’t on your side. So I attempted to call it a day and withdraw at a loss.
Suddenly the next morning as you’ve attempted to take money out of the site you are bombarded with KYC document requests.
Of course like all sites (only required for a withdrawal). These rules are very much in place with the casinos interests and not the customers. But hey we are used to this right.
So documents sent, no money received some two weeks later. No response to my emails. Check Trustpilot and can see a whole manner of people who were not paid out.
Jumped onto live chat and spoke to a very rude and unhelpful Jonathon who clearly doesn’t enjoy his job. But he seemed to take satisfaction in telling me my funds may be purged as per their terms and conditions? Interesting..
I still await my withdrawal, we all know casinos make their money from theft. But I like to hit spin whilst my money is stolen from me, I don’t expect it when I hit withdraw.
Please use a different site.
Quick to take money,but try every trick in the book to stop you to withdraw. Shady company
Excellent service regarding withdrawals, which are done quickly and effectively, expect your money back within 24hrs!
There appears to be an obsession with checking details as soon as you want a pay out. Has taken nearly 10 days to get paid and this has happened several times. The customer service is friendly but take for ever and ask time and time again for the same information.
SPAM , SPAM , SPAM!!
Don't use this company! Was trying to withdraw money and they blocked my account instantly.. send all documents they asked, now they just ignoring my emails. No reply for past 2weeks. Have to write to gambling commission, so hopefully they can close those thieves.
Took 8+ hours to approve withdrawal and now a further 2-5 days before funds are back. Majority of competitors will withdraw instantly back to the card
Today about 100 pounds have been stolen from me. I wrote to the live chat and I was told that they have the right to take money from any user at any time without explaining the reasons. And my account was closed. I took a screenshot of this correspondence. I hope I can leave it somewhere in the reviews.
They took my money away and accused me of breaking some rules. What specific rules were not said. Unfortunately, screenshots are not allowed here. Scammers, one-to-one
Am waiting for a refund from 21.co.uk dose anyone knw how long this take to drop in my account
Withdrawal completed quickly and efficiently
Played for 4 hours straight, got ONE 160x freespin on captain venture and after that 250 euros straight down the drain. Max win I got afterwards was 1.60 euros in other games. Yes I could've taken all that cash out but did not expect the casino to just sweep the whole 250 euros in on 30minutes sitting like it was a facking blotter....
I am happy using your site and your withdrawal method is fine although other sites are quicker at paying and in your bank on the same day,
Hopefully in the future you may offer Best Odds Guaranteed but until then I am pleased to continue using your services,
Spam.
Used opportunity to play £10 no deposit bonus. Wagered 50times and won £50 , so thought let's withdraw this money , done request to withdraw money and they closed my account straight away 🤷♂️ useless service. I will report this spam company to gambling commission.
Don't waste your time with this spam company.
Five star from me. Games are fair, you win some you lose some. Like it should be. Unlike other sites where it’s just take, take, take. Withdrawal process is a bit lengthy, usually around 2-3 days after withdrawing. Other than that it’s a fair casino with decent promotions. Hope it stays this way.
Excellent gaming site fast turn around on withdrawals never had a problem. Then they closed my account 21.co.uk and slotboss requesting documentation. All documents sent no reply very difficult to contact. Can I get a customer support contact number please. Would love to come back 😛😁😜
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