Really helpful and willing to keep my internet connection live whilst awaiting next universal credit payment... Fast enough internet 🛜 speed for a social tariff of £13.50 for the first year then dou... Ver mais
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Luke answered all my questions/queries straight away and got me the best deal with a better package than I originally went for. He got all my details and then I swiftly got the confirmation email an... Ver mais
Lost broadband when an engineer carried an installation for a neighbour. Contact staff were helpful and an engineer fixed the problem the next day. Sh*t happens, what matters is how you put it right.... Ver mais
I had a chat with Ajmal regarding billing issues. I had received an offer for free three months on a referral from a friend, and despite applying for the offer I was still charged for the first month... Ver mais
4,6
Excelente
12 mil opiniões
Pede aos clientes que escrevam opiniões
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Respondeu a 100% das suas opiniões negativas
Geralmente responde dentro de uma semana
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Andile handled my query very promptly
Andile handled my query very promptly. There were some technical issues from their side but they were able to solve it
2 de outubro de 2026
Opinião espontânea
Resposta da 4thutility
Thank you so much for your review! We appreciate your feedback!
I had a great experience
I had a great experience with 4th Utility support. Adnan was very helpful, polite and made everything clear. He was quick to help and answered my questions professionally. Thank you!
2 de outubro de 2026
Opinião espontânea
Resposta da 4thutility
Hi there, thank you for taking the time to leave this review. We're delighted to hear that Adnan was so helpful, polite and professional throughout your experience. 🌟 It's great to know he answered your questions clearly and made everything easy to understand. We'll be sure to pass your kind feedback on to Adnan and the team.
Chidozie was helpful
Chidozie was helpful. Connected with me at the level i understand and sorted my worries. Thank you Chidozie
2 de outubro de 2026
Opinião espontânea
Resposta da 4thutility
Hi there, thank you for taking the time to leave this review. We're delighted to hear that Chidozie was so helpful and took the time to explain everything in a way that worked for you. 🌟 It's great to know he was able to address your concerns and put your mind at ease. We'll be sure to pass your kind feedback on to Chidozie and the team.
Great Experience with Jon
I had a really positive first experience with Jon at 4th Utility. He was friendly, knowledgeable and solved my issue promptly without any fuss!
2 de outubro de 2026
Opinião espontânea
Resposta da 4thutility
Thank you so much for your review! We appreciate your feedback!
Great customer service
Sadik was incredibly helpful. I had to cancel the service because it doesn’t cover my new area, and he helped with that
2 de outubro de 2026
Opinião espontânea
Resposta da 4thutility
Hi there, thank you for taking the time to leave this review. We're delighted to hear that Sadik was so helpful and made the cancellation process as straightforward as possible. 🌟 While we're sorry that we're unable to serve your new area, it's great to know that Sadik provided the support you needed and made the experience a positive one. We'll be sure to pass your kind feedback on to Sadik and the team.
I had a lovely gentleman called Tim…
I had a lovely gentleman called Tim helping me with my WFI problem. He was very patient with me as I am useless at Thec. We resolved some problems so hopefully all runs smoothly now. Was very impressed this could be done over the phone. Well done 4thUtility. Happy customer.
2 de outubro de 2026
Opinião espontânea
Resposta da 4thutility
Hi there, thank you for taking the time to leave this review. We're delighted to hear that Tim was patient, helpful and able to guide you through resolving your WiFi issues. 🌟 It's great to know he explained everything clearly and helped get things running smoothly again. We'll be sure to pass your kind feedback on to Tim and the team.
Very polite and helpful man named Toby
Toby was the person on the phone talking me through what to do and check he was so polite and patient with me as I don't understand all these link things o phones anyways he helped me saught the problem so greatful thank you TOBY
2 de outubro de 2026
Opinião espontânea
Resposta da 4thutility
Thank you for your feedback! We'll pass this along to the right people to help us keep improving!
Great customer service!
2 de outubro de 2026
Opinião espontânea
Resposta da 4thutility
Thank you so much for your review!
Olu was very helpful and courteous in…
Olu was very helpful and courteous in renewing my 4th Utility service
2 de outubro de 2026
Opinião espontânea
Resposta da 4thutility
Thank you so much for your review! We appreciate your feedback!
Great customer service
Great customer service. I spoke with Sara and she was friendly and sorted my issue straight away
2 de outubro de 2026
Opinião espontânea
Resposta da 4thutility
Hi there, thank you for taking the time to leave this review. We're delighted to hear that Sara was friendly, helpful and able to resolve your issue straight away. 🌟 It's great to know you received the support you needed and had such a positive customer service experience. We'll be sure to pass your kind feedback on to Sara and the team.
Sesetu dealt with my query straight…
Sesetu dealt with my query straight away very promptly very good customer service.10 out of 10
2 de outubro de 2026
Opinião espontânea
Resposta da 4thutility
Hi there, thank you for taking the time to leave this review. We're delighted to hear that Sesetu dealt with your query promptly and provided such excellent customer service. 🌟 It's great to know everything was handled quickly and efficiently. We'll be sure to pass your kind feedback on to Sesetu and the team.
Tobi is great in what he is doing
Tobi is great in what he is doing. Thanks again and keep up the good job.
2 de outubro de 2026
Opinião espontânea
Resposta da 4thutility
Hi there, thank you for taking the time to leave this review. We're delighted to hear that Tobi provided such excellent support and made a positive impression. 🌟 We'll be sure to pass your kind feedback on to Tobi and the team. Thanks again for your support, it means a lot to us.
I dealt with Tobi in relation to a connection issue
I dealt with Tobi in relation to a complaint about how a connection issue had not been resolved by the Company leaving me without internet. Tobi had great customer service skills. He was immediately sympathetic to the situation, apologetic on behalf of the Company and proactive in trying to find a solution. He resolved the situation efficiently and even went above and beyond to make sure the solution was enacted as quickly as possible and without leaving me out of pocket. He was lovely to deal with. Thank you Tobi.
2 de outubro de 2026
Opinião espontânea
Resposta da 4thutility
Hi there, thank you for taking the time to leave this review. We're delighted to hear that Tobi provided such excellent support and took ownership of your issue from the start. 🌟 It's great to know he was understanding, proactive and able to resolve the situation quickly while ensuring you weren't left out of pocket. We'll be sure to pass your kind feedback on to Tobi and the team.
Subhan was great very helpful
2 de outubro de 2026
Opinião espontânea
Resposta da 4thutility
Thank you so much for your review! We appreciate your feedback!
Resposta da 4thutility
Thank you so much for your review!
Good coms nice chap
2 de outubro de 2026
Opinião espontânea
Resposta da 4thutility
Thank you for your feedback
Adnan has been super great with getting…
Adnan has been super great with getting me all set up and running.
I called 4th Utility a few times in the process of me signing up and getting online, i got through to Adnan a couple of times just by pure luck and he was super helpful in advising me and was very patient whilst doing so!
Great service, absolutely no complaints from me. Huge thank you again Adnan!!!
1 de outubro de 2026
Opinião espontânea
Resposta da 4thutility
Hi there, thank you for taking the time to leave this review. We're delighted to hear that Adnan was so helpful throughout your journey with us and that he consistently provided patient, clear advice whenever you spoke with him. 🌟 It's fantastic to know that getting set up and online was such a positive experience. We'll be sure to pass your kind feedback on to Adnan and the team.
Jon was absolutely brilliant over the…
Jon was absolutely brilliant over the phone, sorting 3 queries out for me.
2 de outubro de 2026
Opinião espontânea
Resposta da 4thutility
Hi there, thank you for taking the time to leave this review. We're delighted to hear that Jon was able to help with all three of your queries and provide such excellent service. 🌟 It's great to know everything was resolved smoothly and efficiently. We'll be sure to pass your kind feedback on to Jon and the team.
Siya was very helpful.
Siya was very helpful.. service was top notch
1 de outubro de 2026
Opinião espontânea
Resposta da 4thutility
Thank you so much for your review! We appreciate your feedback!
Network plays up every 6 months but…
Network plays up every 6 months but when it runs, it runs well.
Aneeq was a great help and helped me get back online today. Now it’s working fine again.
1 de outubro de 2026
Opinião espontânea
Resposta da 4thutility
Thank you so much for your review! We appreciate your feedback!
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