A2Z Airport Parking Opiniões 

1019
•
TrustScore: 3.5 em 5

3,7

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Excellent service, highly recommended! The service is absolutely great with swift responses every time. In my opinion, A2Z is the best comparison provider by far — it’s completely hassle-free and... Ver mais

Classificada 5 em 5 estrelas

The booking process was very simple and easy to navigate. The location of the parking is only a short shuttle bus journey from the airport.

Classificada 1 em 5 estrelas

Call me and I will provide all info you need. The email address used is Terrible, incompetent, waste of money, no accountability. NO WAY OF reaching anybody to complain. Booked in advance, advertised... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Amazing service at a fantastic price! Parked at Gatwick North Terminal, just in the hotel car parks, super easy to find, 5 minutes from parking up to walking into bag drop. Return was very simple t... Ver mais

Informações sobre a empresa

  1. Serviço de estacionamento personalizado
  2. também em
  3. Aeroporto internacional
  4. Parque de estacionamento
  5. Traslado do aeroporto

Escrito pela empresa

A2Z Airport Parking is a comprehensive online platform offering various parking services for major UK airports. With a user-friendly interface, customers can quickly compare and book airport parking options, including official short and long stay parking, meet and greet services, park-and-ride options, and offsite self-parking facilities. A2Z caters to travellers looking for convenience and affordability, with services tailored to different needs, such as parking with electric vehicle (EV) charging. Established seven years ago, the company prides itself on transparency, offering competitive rates and a secure booking process. With a flat 12% commission structure for affiliates and a solid network of airport parking providers, A2Z Airport Parking has built a strong reputation within the industry. Their extensive experience in airport parking operations ensures reliability and high customer satisfaction. The site supports easy booking management, providing travellers with peace of mind.


Informações de contacto

3,7

Aceitável

TrustScore: 3.5 em 5

1 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 44% das suas opiniões negativas

Geralmente leva mais de um mês para responder

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

3,7

Todas as opiniões

(1019)

23 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Excellent service

Excellent service, highly recommended!

The service is absolutely great with swift responses every time. In my opinion, A2Z is the best comparison provider by far — it’s completely hassle-free and they truly understand their customers' needs. I couldn’t be happier!

1 de outubro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Thank you so for helping LUBNA

Thank you so much for helping LUBNA
VERY GOOD CUSTOMER SERVICE HIGHLY RECOMMEND FROM SHAH

1 de outubro de 2026
Opinião espontânea
logótipo da A2Z Airport Parking

Resposta da A2Z Airport Parking

Hi Hussnain,
Thank you so much for your kind review and recommendation. We’re really pleased to hear that Lubna was able to help you and provide such good customer service.
We’ll make sure your lovely feedback is passed on to her.
We really appreciate your support and look forward to helping you again in the future.
A2Z Airport Parking Team

Classificada 1 em 5 estrelas

My booking has been cancelled 😡

My booking has been cancelled 😡

14 de setembro de 2026
Opinião espontânea
logótipo da A2Z Airport Parking

Resposta da A2Z Airport Parking

Hi Peter,
We’re very sorry that your booking was cancelled. Unfortunately, the parking operator refused to accept the booking. We understand how frustrating and inconvenient this must have been, especially when preparing for a journey.
We take situations like this seriously and, following this incident and other concerns, we have removed this operator from A2Z Airport Parking.
As a gesture of goodwill, we’d also like to offer you a discount code towards a future booking with us. Please contact our customer service team and we’ll be happy to arrange this for you.
We apologise again for the experience and hope you’ll give A2Z the opportunity to provide you with a much better experience next time.
A2Z Airport Parking Team

Classificada 1 em 5 estrelas

Disgraceful

Call me and I will provide all info you need. The email address used is Terrible, incompetent, waste of money, no accountability. NO WAY OF reaching anybody to complain. Booked in advance, advertised as 15-20 minute shuttles. No phone number, no email that actually works. Finally got through to a complaint form and there is absolutely no way of successfully completing the online form to submit a complaint. It has been rigged. 1.5 hours wait for a shuttle, then we were all packed in like sardines and made it to the check in desk and had to plead to get checked in.

26 de junho de 2026
Opinião espontânea
logótipo da A2Z Airport Parking

Resposta da A2Z Airport Parking

Hi Yasar,
Thank you for speaking with us and for allowing us to look into your concerns.

We understand your frustration regarding the shuttle delays and the difficulty in contacting the parking operator.

As discussed, A2Z Airport Parking is a comparison and booking platform. The parking and shuttle services are provided and managed by the individual operator; in this case, it was, Stansted Airport's parking service.

Although this is beyond our direct operational control, we have taken your complaint seriously and made every effort to assist you. We also had difficulty obtaining a valid contact email and phone number for the operator. We will forward your complaint to the relevant team and copy you into the correspondence so you can follow its progress directly.

We understand how disappointing this experience has been for you. While we cannot control the airport's shuttle operations or response times, we remain committed to supporting our customers wherever possible.

We hope our conversation and the steps we have taken show that we genuinely care and do not walk away when issues arise. We have also sent you an email, Please check.

Regards,
A2Z Aiport Parking Customer Support Team

Classificada 1 em 5 estrelas

Last minute called booking

This afternoon I get an email to say my booking for early tomorrow has been cancelled. I called to ask why they said because of the Cyber attack yesterday on NATS. When I queries this they waffled.
Very frustrating

9 de setembro de 2026
Opinião espontânea
logótipo da A2Z Airport Parking

Resposta da A2Z Airport Parking

Hi Kevin,
We’re sorry for the frustration caused by the late cancellation of your booking. We also apologise that the explanation you were given when you called was not clear enough.
The booking was cancelled after the parking operator was unable to honour it at short notice. We appreciate that, with travel planned for the following morning, this left you in a very difficult position.
We have since reviewed the situation with this operator and taken action to prevent customers being put in the same position again.
We’d also like to offer you a discount towards a future A2Z Airport Parking booking as a gesture of goodwill. Please contact our customer service team and we’ll arrange this for you.
Once again, we’re sorry for both the cancellation and the way the situation was communicated to you.
A2Z Airport Parking Team

Classificada 5 em 5 estrelas

Great service

Great service. I messed up our dates & these guys still accommodated us which was hugely appreciated! Will use again.

18 de julho de 2026
Opinião espontânea
logótipo da A2Z Airport Parking

Resposta da A2Z Airport Parking

Hi Rachael,

Thank you for the lovely review. We’re really pleased our team could help after the dates were entered incorrectly and still make everything work for your trip.

We appreciate your support and look forward to helping you again.

Kind regards,
A2Z Airport Parking

Classificada 5 em 5 estrelas

Super easy drop off and pick up

Super easy drop-off, and our car was ready and waiting for us when we got back from our holiday. Perfect service 👌

11 de julho de 2026
Opinião espontânea
logótipo da A2Z Airport Parking

Resposta da A2Z Airport Parking

Hi,

Thank you for your great feedback. We’re delighted the drop-off and collection were both easy and that your car was ready when you returned.

We hope you had a wonderful holiday and look forward to welcoming you back.

Kind regards,
A2Z Airport Parking

Classificada 5 em 5 estrelas

Experience was flawless

Experience was flawless. Communication was perfect and service was fantastic!

19 de julho de 2026
Opinião espontânea
logótipo da A2Z Airport Parking

Resposta da A2Z Airport Parking

Hi Kellsie,

Thank you for your wonderful feedback. We’re delighted to hear that your experience was flawless and that both the communication and service met your expectations.

We really appreciate your support and look forward to helping you again.

Kind regards,
A2Z Airport Parking

Classificada 5 em 5 estrelas

Very straight forward

Very straight forward, very friendly people.
I would 100% recommend and I will use them in the future.
Just take a pic of your license plate if you dont know it as they need the plate number when you return.

6 de julho de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Regular, happy customers

Use this service every time we travel from Manchester Airport and never had any issues. Just drive up, drop off the keys and straight into the airport. Just as easy on the way home. Slightly more expensive than other parking options, but definitely worth it.

28 de junho de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

AVOID AT ALL COSTS

AVOID AT ALL COSTS. Booked parking with this company back in March. When confirmation came through it was for the wrong day. I phoned them up and they agreed to change the date. They then phoned back and said it couldn't be changed even though I had paid more money. A manager was supposed to call me back but as of yet still nothing. I have videos and photo's showing there website wasn't working properly and it didn't even register my email address as making a booking (when I tried to change online) even though I had an email confirmation. Ref: AZP-105738

24 de março de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Slick service

This was the slickest service I have ever had from a meet and greet. My car was already waiting for me in the car park when I rang to say I was through passports and had my bags. That never happens! Brilliant!

5 de junho de 2026
Opinião espontânea
Classificada 4 em 5 estrelas

Almost perfectly smooth

Instructions for drop off and collect were clear, although when we phoned, as requested, 10 minutes before drop off, nobody answered which left us a bit anxious as to whether they had staff in position. We tried 5 or 6 times. Collection was very good as the car was there when we got to the meeting point.

2 de junho de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

THE WORST MEET AND GREET EVER

When I dropped my car off the guy left the door open and I had to find him in the carpark to let him know , he was unaware. We have been away for 9 days and my car has been unlocked the entire time . I have returned from my holiday after a two hour delay at the airport, I called the number at 12.30 am after picking up my luggage and was told the driver is on his way and he will be 15 minutes.
After 25 minutes I called again and was told he is in traffic, my car has a tracker on it and I can see exactly where it is, the car had not moved at this point, I called again and was spoken to rudely by a man and he said there’s traffic look outside, he is by the barrier . He then cut me off. I saw
On my app the car was still in the same place, I called again after 45 minutes and was told he would be 15 minutes again and that there’s traffic, there was no traffic and cars were coming in and out no problem. I called again after an hour of sitting waiting and again I was cut straight off, I called again and as soon as they heard my voice they cut me off. At this point I was very concerned about my car and I could see it still hadn’t moved . I called back again and spoke to a woman who just said we are doing our best , the driver would be 5 minutes but I could see it still hadn’t moved .
The driver eventually turned up with our filthy car at 2 am !! I am disgusted by this service and want a full refund. Not only the lies that we were kept being told , but the rudeness and shambles of a company. If someone has a delay , surly the company know when the flights are coming in and should get the car ready. We should not have had to wait an
Hour an half for our car only to be told by the driver when he arrived that they only gave him the key five minutes before. So you tell me , who is running this awful service. I also have a medical problem which I explained to the woman on the phone and needed to get home fast and she was not sorry or apologetic. Like I said I want a full refund.

1 de junho de 2026
Opinião espontânea

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