A2Z Airport Parking Opiniões 

1019
•
TrustScore: 3.5 em 5

3,7

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Excellent service, highly recommended! The service is absolutely great with swift responses every time. In my opinion, A2Z is the best comparison provider by far — it’s completely hassle-free and... Ver mais

Classificada 5 em 5 estrelas

The booking process was very simple and easy to navigate. The location of the parking is only a short shuttle bus journey from the airport.

Classificada 1 em 5 estrelas

Call me and I will provide all info you need. The email address used is Terrible, incompetent, waste of money, no accountability. NO WAY OF reaching anybody to complain. Booked in advance, advertised... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Amazing service at a fantastic price! Parked at Gatwick North Terminal, just in the hotel car parks, super easy to find, 5 minutes from parking up to walking into bag drop. Return was very simple t... Ver mais

Informações sobre a empresa

  1. Serviço de estacionamento personalizado
  2. também em
  3. Aeroporto internacional
  4. Parque de estacionamento
  5. Traslado do aeroporto

Escrito pela empresa

A2Z Airport Parking is a comprehensive online platform offering various parking services for major UK airports. With a user-friendly interface, customers can quickly compare and book airport parking options, including official short and long stay parking, meet and greet services, park-and-ride options, and offsite self-parking facilities. A2Z caters to travellers looking for convenience and affordability, with services tailored to different needs, such as parking with electric vehicle (EV) charging. Established seven years ago, the company prides itself on transparency, offering competitive rates and a secure booking process. With a flat 12% commission structure for affiliates and a solid network of airport parking providers, A2Z Airport Parking has built a strong reputation within the industry. Their extensive experience in airport parking operations ensures reliability and high customer satisfaction. The site supports easy booking management, providing travellers with peace of mind.


Informações de contacto

3,7

Aceitável

TrustScore: 3.5 em 5

1 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 44% das suas opiniões negativas

Geralmente leva mais de um mês para responder

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

3,7

Todas as opiniões

(1019)

24 opiniões nos últimos 12 meses

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Classificada 1 em 5 estrelas

Cut my dashcam wires and took my car…

Cut my dashcam wires and took my car god knows where. Should have read the BBC article on Keir Allan before taking my car out. Absolutely ridiculous

15 de maio de 2025
Opinião espontânea
logótipo da A2Z Airport Parking

Resposta da A2Z Airport Parking

Dear Vlad,

We are not Kier Allan Parking, please leave your review on the correct profile or share your booking reference here.

We cannot identify you as a customer; no reference number or booking details have been provided. We take such claims very seriously, but cannot investigate further without specific information.

If you have a genuine booking with us, don't hesitate to get in touch with our customer service team via https://www.a2zairportparking.co.uk/support-desk/ so we can assist you directly.

Kind regards,

Customer Support Team
A2Z Airport Parking

Classificada 5 em 5 estrelas

Sure Parking Meet and Greet service

Sure Parking Meet and Greet service, south terminal at Gatwick airport.
5 star service from start to finish. Easy to locate within the Approved Operators section of the Orange car park Level 1, row B. Service was on time, staff very friendly and efficient. The collection process is very simple once you've collected all your luggage with a quick phone call and again all on time and efficient.
Would definitely recommend if flying from Gatwick and prices via A2Z Parking are always competitive.

14 de maio de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Read before you book

The drop off was really good no problems,however the return was a different matter.Called company after baggage told where to go and be about 20 mins.No problem got coffee and went to car park 5 was still waiting 50 mins later no where to sit and at 1am in morning being disabled NOT FUNNY.I rang twice to b told car is on its way very busy wait 5 mins!!this was obviously lies asked the 1 fella there to contact them he said he would and told 5 mins again there was only me waiting for a car all thus while!!
Eventually the car turned up and what a state it was really really dirty with mud and bird poo on it it was now 02.15 in morning so just wrote not satisfied and drive off
REALLY REALLY DISAPPOINTED how a disabled lady on her own was treated i will nor use them again Shame on you Sure Parking

13 de maio de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Airport Parking

Great service from arriving to drop car off to getting dropped at the airport. The drivers were very polite helping the elderly or less abled on board the bus.staff in the office polite and helpful will definitely be booking again

10 de maio de 2025
Opinião espontânea
Classificada 4 em 5 estrelas

Easy drop off on ground floor (LGW…

Easy drop off on ground floor (LGW North Terminal) and attendant already there. Only waited a few minutes for the car on return. Didn't have to pay for exit ticket which I have been stung with before.

27 de abril de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Excellent service

Excellent service, very happy with the whole process from start to finish, very nice, friendly and professional staff, quick and easy drop off and pick up.

7 de maio de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Awfal Customer Service & hidden charges -Avoid

Awfal service
Avoid at all costs
The cheaper price comes with big big compromises.

I booked a two week airport parking with meet and greet service for my wife and 2 kids. I was hoping to use meet and greet service to get them an easy service who will collect the car for them and bring it back to them without the need to ride away from airport with little kids and luggages. I was wrong as i choose those parking people .. do not fall in my mistake.

1st issue with them, the charged us 10£ for coming 10min early citing airport parking which should be included in the whole price.

2nd issue when we come back. I usually book extra 3-4 hrs parking to avoid any charges in case of flight delay. The meet and greet service supposed to bring you the car once you arrive in tne airport and ypu call the phone numbers for meet and greet , ypur car supposed to be brought back in about 20-30min.

We arrived on time so my wife called them to get her car back at the airport to only somebody tell her that they do not have staff to bring her car and she needs to wait 4 hours. Imagine 4 hours in airport waiting with luggages and exhausted little kids from very long 7 hour flight. I was furious , i called them and they said the same thing to me. I offered to take a taxi from airport and collect our car from their garage/parking lots. They refused, then after lengthy multiple phone calls they said that they will ask somebody from another company to bring our car to the airport but for exyra 20£ fee. We had to accept this only option or else to wait 4 hrs. Even that guy arrive 2 hrs later than our arrival time so we had very bad experience with this company that has awful customer services and they will charge you for things you should not be charged for.

Please avoid them.

26 de abril de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

my car was damaged .Don't use this car…

my car was damaged .Don't use this car parck

25 de abril de 2025
Opinião espontânea
logótipo da A2Z Airport Parking

Resposta da A2Z Airport Parking

Dear Vlad,

We are unable to identify you as a customer of ours, and no reference number or booking details have been provided. We take such claims very seriously, but without specific information, we cannot investigate further.

If you have a genuine booking with us, don't hesitate to contact our customer service team via https://www.a2zairportparking.co.uk/support-desk/ so we can assist you directly.

Kind regards,

Customer Support Team
A2Z Airport Parking

Classificada 1 em 5 estrelas

This is a scam company I had issues and…

This is a scam company I had issues and was told I would get a refund, I emailed Musa and he faked ignorance as a way of getting out of giving the refund, DO NOT USE, your car and money will be at risk, I had to use my bank to get my money back, as a follow up the good reviews on this are also fake

20 de abril de 2025
Opinião espontânea
logótipo da A2Z Airport Parking

Resposta da A2Z Airport Parking

Dear Smaira,

We are unable to identify you as a customer of ours, and no reference number or booking details have been provided. We take such claims very seriously, but without specific information, we cannot investigate further.

If you have a genuine booking with us, don't hesitate to contact our customer service team via https://www.a2zairportparking.co.uk/support-desk/ so we can assist you directly.

Kind regards,

Customer Support Team
A2Z Airport Parking

Classificada 1 em 5 estrelas

FAKE WEBSITE

FAKE WEBSITE
MUSA AHMED THE OWNER OF THIS COMPANY HIDES behind airport parking solutions APS limited
KIER ALLAN stansted airport
SCAMMING COMPANY
LEAVE YOUR CAR ON THE SIDE OF THE ROAD
WORST COMPANY
VILE PEOPLE
AVOID THIS COMPANY AT ALL COSTS

19 de abril de 2025
Opinião espontânea
logótipo da A2Z Airport Parking

Resposta da A2Z Airport Parking

Dear Rose,

Our business is A2Z Airport Parking, not Airport Parking Solutions or APS. We are not Kier Allan Parking. Please leave your review on the correct profile or share your booking reference here.

We cannot identify you as a customer because no reference number or booking details have been provided. We take such claims very seriously, but we cannot investigate further without specific information.

If you have a genuine booking with us, don't hesitate to get in touch with our customer service team via https://www.a2zairportparking.co.uk/support-desk/ so we can assist you directly.

Kind regards,

Customer Support Team
A2Z Airport Parking

Classificada 1 em 5 estrelas

DO NOT USE A2Z or KEIR ALLAN MEET & GREET

This company are continuing to promote the services of a meet and greet company at Stansted called Keir Allan. DO NOT USE THIS COMPANY! They have scammed people for the last few weeks. A2Z says that your car will be parked in a secure compound - it’s parked on a grass verge on a public road in a small village 4 miles from the airport.
We arrived back from our holiday with our children at midnight - none of the contact numbers worked. Only through looking at reviews left by other people did we find the location of our car. There were 60-70 cars parked either on the public road or in an open field. Hundreds of car keys stored in the boot of an old black Astra. We spoke to the police at Stansted who were well aware of the problem but are limited in what they can do as it is a civil case as a contact has been entered into via A2Z. They know about this and continue to use them - absolute con artists and scammers.

19 de abril de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

PLEASE DO NOT USE THIS COMPANY OR SERVICE

PLEASE DO NOT USE THIS COMPANY OR THEIR SERVICES!! This is the worst airport parking platform and service I have received. I was in the car for more than 45 minutes on the day at London Stanstead, when I had to drop off the car, which meant that I just made it in time for my flight. The numbers given to us to call when we arrived at the airport were uncontactable as it does not connect or goes straight to voicemail. The call handler gets irate and attempts to pass the blame back to the paid customer. When we came back from holiday (on the same trip), I got a call saying that my car will be brought to the drop off point at a particular time. The car arrived 1 hour later at 1am while I had to stand outside in the cold while my family was having to stand inside away from the cold wind. Again, the numbers given to me to contact were uncontactable. The call handler, when they called me, again was irate and trying a desperate attempt at blaming the paid customer. PLEASE DO NOT USE THIS COMPANY OR THEIR SERVICES!!

3 de abril de 2025
Opinião espontânea
Classificada 4 em 5 estrelas

Excellent drop off and pick up procedures

I have used Ace parking at both north and south terminals in the last six weeks. Both are very simple and efficient to navigate, although they are different in terms of drop-off and pick up. They are not the cheapest, but they do include all airport fees and this means the price you pay is what is stated as such, I would recommend them to others.

It’s worth noting, however that you should get there in time to take pictures all around your car. It is also advisable to make sure your car is clean when you take these pictures. I can’t be 100% certain but I strongly suspect that a scuff mark from gentle rubbing against another car appeared on my nearside rear wheel arch. Interestingly, we delivered the car in normal drive and efficiency mode but picked it up in sport and dynamic mode. Clearly someone had been enjoying a high-performance vehicle in the short journey to and from the compound. The tank mileage left indicator had dropped by about 30 miles! You can’t guarantee any of these things with any company you use but other companies have taken photographs on delivery and I have been usually been arriving in time to duplicate them myself plus take a note of mileage. This occasion was an exception and unfortunately it is the first time I have noticed any damage however minor.

Overall, I would still recommend to others and use them again, but with a little more care on my part

29 de março de 2025
Opinião espontânea

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