Second time using A690 cars and both times have been amazing. Andy the salesman goes well above and beyond very friendly staff. px a discovery for a range rover sport after some haggling on price i mu... Ver mais
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Felt really welcomed and surrounded by a friendly and knowledgeable staff members who were very helpful and supportive to my needs for a new vehicle. Never felt under pressure at any time and collecte... Ver mais
Just popped in for a look around and Andy came out asking what i was looking for after a quick conversation he actually found the exact vehicle and colour i wanted and I decided to go for it .he made... Ver mais
Excellent service from Dean Anderson and Neil; did a drop-in look round the place, test drove a Discovery the next day and walked away with sale completed. Proper good common sense sales n service, a... Ver mais
Informações sobre a empresa
- Concessionário de carros usados
- Oficina de carroceria
- Concessionário auto
- Serviço de motorista
- Oficina de máquinas
Escrito pela empresa
A690 Specialist Cars is an award-winning 5 star rated car dealership, based in Co. Durham, North East of England. We specialise in Jaguar, Land Rover/Range Rover, BMW/MINI, Audi/VW, Mercedes, Porsche, Volvo, and other marques. You will find a friendly and enthusiastic team who operate a no-pressure buying experience, combined with outstanding knowledge and advice. It is like no other you will experience. Previous customers have often commented on our laid-back approach and ability to answer any questions or help in any way. Our passion and enthusiasm, for offering excellent customer service extends throughout the company. "Our customers are our extended family" The business has flourished on some very simple beliefs, we work very hard on sourcing the right vehicles, with the right specification, previous ownership and importantly extensive history, ensuring your next pride and joy has already been previously cherished. Next, we have our Main Dealer master technicians, trained to the highest of standards, making sure the vehicles are the best there is to offer. Our prices reflect this. We may not be the cheapest, but we are competitive and always a "great" or "good" price within Autotrader's third-party assessment. The cheapest is more often than not, not the best value for money, "buy cheap", "buy twice" These two quotes couldn't be more true, when purchasing the car of your dreams. We are here to provide you with not only the car of your dreams but the service and back up of your dreams as well. We strive to give you the best experience, from initial contact, all the way through your ownership, and hopefully your future purchases. A belief that you are given us the opportunity to gain your business and a full appreciation of what that means. However, you may be very surprised when you find out just how affordable many of our used cars are. We have some absolutely amazing vehicles on offer, competitive pricing across all, and with flexible finance options we really are the solution to getting you behind the wheel of your dream car. Car finance can seem confusing, so we have expert advisers, who have had industry-leading training, on hand to help explain the different choices available for you. We work in partnership with some of the biggest names in the industry to offer the most competitive rates and negotiable terms. Our aim is to give you from the moment of the first contact, an experience like no other. A one that will be refreshing and stay with you always. We have so many customers that come back to us, time and time again, who also recommend us with such confidence, knowing we will always go above and beyond expectations.
A690 Specialist Cars
Escrito pela empresa

- "Our customers are our extended family"
Informações de contacto
Belmont Bridge Carrville, DH11LU, Durham DH1 1LU
- 0191 3840070 / 07500 879359
- Phila690cars@yahoo.co.uk
- a690specialistcars.co.uk
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Excellent service
Would recommend Dean at A690 Specialist Cars probably the best salesman I've ever met nothings a problem for him and if in doubt he'll be there to sort it out cheers Tony Armstrong 👍

Resposta da A690 Specialist Cars Ltd
I'd been given the runaround by other…
I'd been given the runaround by other vehicle repairers saying that they specialise on all vehicle types and they don't. A690 gave me clear diagnostics within a couple of dats and carried out the the very next week. Excellent service

Resposta da A690 Specialist Cars Ltd
Excellent Experience
First time using A690 found them very professional from start to finish. Friendly knowledgeable nothing was a bother. Would definitely recommend. Will be using them for all future servicing.

Resposta da A690 Specialist Cars Ltd
Well first time used this garage
Well first time used this garage. Excellant service. Love the car.

Resposta da A690 Specialist Cars Ltd
Yet again another great experience at…
Yet again another great experience at A690 when having my RR serviced
Courtesy car provided
Video emailed of the potential repairs
Phone call to say that the vehicle was ready for collection afterwards
Car wash and tyre shine included!

Resposta da A690 Specialist Cars Ltd
Amazing experience
Amazing experience. From the first phone call to the collection of the car. Everyone was awesome in particular Dean who took care of me. Communication was great and they were great in answering all my questions. Would highly recommend

Resposta da A690 Specialist Cars Ltd
I've used A690 on a few occasions now…
I've used A690 on a few occasions now and I have nothing but praise for them. I made my appointment for the day and time I wanted. On arrival I dropped off my car and was told a time when it would be ready for collection. Again everything was done on time and they even cleaned my car. An added bonus is you also get a courtesy car (very helpful when you live in Sunderland).
Sorry forgot to mention, they are very competitively priced compared to other specialist car repairers i've used.

Resposta da A690 Specialist Cars Ltd
Best cars around
Lovely service from Dean K and the crew. Nothing but respect and gratitude throughout the entire process. Really appreciated all the information provided and assistance especially when making a big purchase, left me with no doubt about my decision and wouldn’t have it any other way.

Resposta da A690 Specialist Cars Ltd
5 star customer experience
We like to use local businesses so when our car was due for a service/mot we contacted A690 Specialist Cars. We dealt primarily with Jordan and I have to say that it was a pleasure dealing with the friendly, helpful knowledgeable staff. All in all a 5 star customer experience.

Resposta da A690 Specialist Cars Ltd
A691 Specialist Cars..
I recently visited A691 Specialist Cars for the purchase of a Mazda CX5 and I couldn't be happier with the experience. Anthony was very friendly, professional and knowledgeable. He explained the work that needed to be done to the car and provided an accurate time that it would be ready for collection.
A691 Specialist Cars was clean and well organised, and I appreciated how quickly they completed the sale of the car without compromising quality. They also took time to answer all my questions and gave me helpful advice on maintaining the car.
Overall, I highly recommend A691 Specialist Cars for anyone looking to purchase reliable cars, and I wouldn't hesitate in returning for future needs.

Resposta da A690 Specialist Cars Ltd
Car purchase …
I bought a Vauxhall Mokka from this garage, nothing was to much, even staying open late so I could see the car.
My whole experience with them was faultless.i am more than happy with the car and would certainly look at this garage in the future if I do need another car.
Anthony, thanks again, spot on!

Resposta da A690 Specialist Cars Ltd
Mercedes Benz C220d AMG LINE Premium Plus
Good Afternoon,
Hope this review finds you well.
Absolutely loving my Mercedes-Benz C220d AMG LINE Premium Plus! 🚗💨 Performance is smooth, tech is top-notch, and comfort is superb. The AMG Line trim adds that extra bit of flair. Fuel efficiency's great too - perfect for cruising motorways. Big shoutout to Dean, Mark, Chris, the whole team, and the body shop specialists. They went the extra mile to ensure this car suited my needs perfectly! The car was in brilliant condition as Dean and Chris described it to be upon viewing.
From start to finish the service was 10/10. Highly recommend, anyone looking to buy a sports/performance/Luxury/supercar.. get in touch. “You snooze you lose” 😂
Will definitely be back for my next one.
Highly recommend this dealership to anyone wanting luxury, efficiency and sport in one sleek package! 👍
Kind Regards
Adil

Resposta da A690 Specialist Cars Ltd
Great customer service and support
I'm the first to admit I'm not a great lover of purchasing cars following an horrendous experience when buying my last car from another garage! Dean was aware of this and was there to answer queries and reassure me throughout the purchase process with A690. I really did appreciate the attention to detail and the reassurances and support from Dean. He sorted all of the paperwork efficiently and arranged the tax and the transfer of my plates, nothing was too much trouble As a result I am once again the owner of a fantastic Landy! Thank you Dean!

Resposta da A690 Specialist Cars Ltd
Its not all about the sales experience
Its not all about how nice peopke are when selling you the car it's about the after care when something is wrong too. My car wasn't quite right when I picked it up and not only did the sales team sort it but the after sales and the technicians even spoke to me to sort things. Everything was never a problem and they apologised profusely even though it couldn't be helped. The car I bought looks amazing and the I would highly reccommend them. They were all great.

Resposta da A690 Specialist Cars Ltd
An excellent experience from start to…
An excellent experience from start to finish ! Would definitely recommend anyone to give them a try for there next vehicle, the salesman dean couldn’t have been more helpfull !

Resposta da A690 Specialist Cars Ltd
My Personal and honest Opinion
I have to say my one and only Experience with this company can be described as first class from my first contact and finalisation of the deal.
My sincere thanks go to Phil and his team who have
been exemplary.
I will have no hesitation in recommending this business to anyone.

Resposta da A690 Specialist Cars Ltd
The most pain free car selling experience I have ever had. 😊
Having advertised my car on auto trader I then got a missed call from A690 cars. I wasn't going to call them but my daughter said, 'go on, it's worth a try'. After a good chat with Billy a deposit was paid into my bank. A nice chap Tony arrived the next day and less than 21 hours of my advert going live I had the money in my account. Would highly recommend, in fact I'm going to look at thier website when I come to buy my next car.

Resposta da A690 Specialist Cars Ltd
Very disappointed with this garage
Very disappointed with this garage. Initial pre-sales was great, Sales person Phil was friendly and professional. However, after service was appalling.
Purchased an Evoque (appreciate it was 9yrs but paid alot of monies still) and after 3 days, engine warning light came on and then came to an immediate stop, failing to re-start. I contacted garage who said i needed to get it to them, to allow them to assess the situation. I contacted RAC who advised would be approx 3hrs, Shortly after the owner phil contacted me to seek update, i explained situation and pointed out i was a single female on a dual carriageway and that i had arranged a spa day, which had been paid for, no acknowledgment re this. I was then advised by RAC they would not get to me for another 3hrs, i contacted owner Phil, who said “if you had of. contacted me earlier i could of had a recovery truck pick you up, but that has now gone somewhere else. I explained i was alone and had been waiting 5rs already, he showed no interest in this. I later contacted the garage to ask if there was anyway of helping me, again pointing out i was alone and in temperatures of 25degrees, as i had now been advised by the RAC it would be an additional 3hrs on top of what they had already said, the salesman Dean said they could not do anything, i asked about the recovery truck, he said they did not have one, i told him i had been told different, weird to say the least. Dean then advised me the garage would be closing imminently at 5pm so to leave car on rd and drop keys in the petrol garage, showed no interest at all. The man in the garage had no clue as to what i was talking about but took my keys, which left me questioning, if i had done the right thing, leaving keys there.
When dropping the car off , the RAC mechanic advised me not to keep the car and told me it was rotten underneath, falling to bits and would cost me thousands in less than a year.
Phil contacted me on the monday to offer a courtesy car, but at no point apologised for the car breaking down, being left stranded for 8hrs. I agreed to go in on the Tuesday to meet with him.
We met Phil and he presented as extremely arrogant, he initially pointed out because we were cash buyers , he prefers credit, because he gets a kick back from it and could of sold the car for more than it was up for. He then offered us the extended warranty free of charge, but at no point gave an apology or acknowledged the impact this had on myself or the inconvenience. I mentioned what the RAC mechanic had said abd he dismissed this with the following comment “they are failed mechanics, thats why they do what they do”, not very helpful to us. When we requested a refund, he asked for bank details and said be in bank tomorrow. Walked away from us, when leaving garage, no thank you or goodbye.
Given the whole situation, it would of been nice for Phil to have reimbursed us for the full tank of diesel (£68) that we had just put in, the £80 spa that we lost and a full months insurance of £78, but we never got offered anything.
We would not recommend this garage at all.

Resposta da A690 Specialist Cars Ltd
2017 Range Rover Sport,Brilliant…
2017 Range Rover Sport,Brilliant service great team Martin was fantastic excellent communication through the whole process and could not do enough for you making a very attractive offer and deal,
The work carried out prior to delivery was exceptional could it fault the car everything I wanted doing was done no hassle or excuses brilliant.
A great pleasure to buy a car just how it should be
David

Resposta da A690 Specialist Cars Ltd
Purchased Audi S5
Purchased Audi S5, salesman was very pushy to take a deposit which I was happy to do. Provided finance figures which I agreed to , however quote was £100 per month more. I organised own finance 3 days later however they sold the car for more money. Salesman ignored my calls. Really not professional will be contacting ombudsman on this company
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