I had a very disappointing experience on the Jalandhar to Manali bus service. The seats were extremely uncomfortable, making the journey tiring. The footrests were broken and not functioning at a... Ver mais
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Original bus at 9:15 PM was cancelled; staff called and arranged alternate at 11:55 PM—I confirmed OK. Boarded searching for upper berth U3 but took U5 by mistake in dim light. Beside me, a la... Ver mais
Informações sobre a empresa
Escrito pela empresa
AbhiBus Services (India) Private Limited is India's leading online travel company that revolutionized online bus ticket booking in India. Founded in the year 2007, AbhiBus Services (India) Private Limited is a pioneer in providing end-to-end software and other value added solutions for the Bus Transport Industry by leveraging the latest technologies. AbhiBus aims to be the preferred choice for online bus ticket bookings by offering a wide range of best value products, services and high quality continuous support. Today, AbhiBus is also the preferred Information Technology Partner for State Transport Corporations and Private Bus Fleet Operators. AbhiBus is a service provider for more than 35+ Large Private Bus Operators in India, 4 State Transport Corporations and 2 International Operators and provides eTicketing Systems, Fleet Management Solutions, Vehicle Tracking Systems, Passenger Information Systems, Logistics Management and Customized Solutions. AbhiBus is ISO 9001:2008 certified.
Informações de contacto
Floor-11, My home Twitza, 500081, Hyderabad, Índia
- 04061656789
- support@abhibus.com
- abhibus.com
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Unfair Pricing Practices
I recently booked tickets through AbhiBus with Swami Ayyappa Travels, and my experience was extremely disappointing. Both the platform and the operator seem to be taking unfair advantage of customers through manipulative ticket pricing. When I booked my ticket, the fare was unreasonably high — almost double the average rate. However, just a day later, I noticed that the same seats and bus were being sold at half the price. This clearly shows that early customers are being exploited, while last-minute buyers get huge discounts. Such dynamic pricing without transparency is nothing but daylight robbery. It’s unacceptable that a reputed platform like AbhiBus allows such unethical practices by its partner operators. Passengers trust these platforms to offer fair pricing — not to loot money in the name of demand-based algorithms. I strongly urge AbhiBus to monitor and regulate their partners’ pricing policies.
Utterly disappointing
Utterly disappointing. Don't be fooled by their 'Benz Class' claims. Each ticket in ACLS Travels cost Rs.3499. My parents (both 60+) were travelling with my daughter (6 years old). They were treated very badly, refusal to use the toilet though their USP specifies this as a facility. The driver used foul language and also made them pay Rs. 1500 extra when my daughter really needed to use the toilet - he called them 'cleaning charges'. He used abusive languages and made the entire journey hell. And not so much as an apology from the driver or the operator! Worst experience - have paid lesser and been treated better.
And Abhibus did not manage the situation. They also did not do anything to reprimand the operator or take responsibility for what happened.
P.S: Travels don't just transport you from point A to point B. They are supposed to do that with the said comfort, amenities and some basic dignity! Shame on you!
I’ve had a terrible experience twice…
I’ve had a terrible experience twice with this service. The Volvo buses were delayed by 2 to 5 hours each time, with no updates, no support, and no way to contact anyone for help. It’s incredibly frustrating and disappointing, especially when you're depending on timely travel. I would not recommend this service to anyone looking for reliability or professionalism.
I give one star because there are no…
I give one star because there are no negative stars. Worst ever bus service. It was such a horrible service provided by them From Delhi Majno ka tilla to Gurgaon they were supposed to get the tampo traveller but no arrangement. Luggage was also to be taken by self .I had a girl who helped me carry my one bag for me. No service provided. ZERO ZERO ZERO ZERO .................
Luggages missing and Asphyxia on some bus operators |
Travelled from Hyderabad to Bengaluru on Dhanunjaya Travels Bus. Had my luggage misplaced by drivers into some other buses of theirs. The bus partner was so unhelpful in getting my luggage back. And it is still located in one of their buses. And Abhibus support couldn't do anything beyond sharing the contact number of main office which they hardly respond to such support requests. Why don't Abhibus populate a review section for the bus partners and show passengers the past reviews while booking the bus? And some buses including this one, reduce the AC to such a level in the mid journey that it could cause Asphyxia.
Since a year i am using abhi bus app…
Since a year i am using abhi bus app for all my travel booking...!
Recently i had a worst to worst experience, i had booked my ticket in abhi bus, after 2 hours due to some medical emergency i had requested abhi bus help desk to prepon my booking date one date to close date, the worst thing that 3 days before travelling there is no options to change the date in abhi bus app...! I had called help desk to change my travel date they had shared directly bus agent number and asked me to request with them...! That means only we can book the ticket in abhi bus app but you can't contact them for any assistance or they are not responsible for any emergency, finally my ticket amount gone waste due to yeskay bus agent didn't respond to my call... 😔
If these kind of service if we get from abhi bus app then what is the use of using this app...?
It is waste of money waste of time,
I am highly disappointed within this experience and henceforth i won't use abhi bus app...
I have deleted this app...
Good bye 🙏
They show as a single seat when I…
They show as a single seat when I entered it's double seat ,cheater they are . Prior booking make sure the seats in there own website of agencies
Complaint Regarding Missed Bus and Denial of Reboarding Despite Prior Assurance
Dear Abhibus,
I am writing to formally lodge a complaint regarding an unfortunate incident involving Shree Patel travels bus( AR01U440) on 17-08-25 which we missed to reach boarding point . Earlier booking Prn no - AY5261915533
I had a confirmed booking for your bus service from CTM char rasta (Ahmedabad) to Pune .Unfortunately, the bus departed from the boarding point before I could board due to inconvenience caused by traffic congestion. I contacted the driver and made humble request to wait for 10 ministers bus he denied and left the boarding point .Upon contacting bus staff and driver immediately, I was advised to follow the bus and was assured that I could be picked up from a midpoint on the route. I also made numerous calls to your agency for help. Based on that assurance, I made considerable effort to reach the destination to catch the bus. However, to my surprise and disappointment, upon arrival I was denied entry into the bus and was instead told to book a new ticket entirely. This not only caused unnecessary stress and inconvenience but also led to additional financial expense and loss of time.
I find this handling extremely unprofessional and unfair, especially after being misled into believing that I could reboard the bus. I request a full refund for the fare paid for the original booking, along with compensation for the added expense and inconvenience caused and there is no any cancellation message or mail send to us from anybody.
I kindly request that this issue be investigated at the earliest, and appropriate action be taken to ensure this does not happen to other passengers in the future. I also seek a refund of my ticket fare which was done for the second time and any additional compensation deemed appropriate for the inconvenience caused.
Please let me know the status of my complaint and the next steps. I am attaching the necessary booking details and proof of phone calls made to bus driver, your agency and traveler’s bus office.
Thank you for your prompt attention to this matter.
Sincerely,
Nilesh bandgar
fraud
I had booked a bus on 17th August.
Bus name:- Dharti Travel
Ticket Amount:- Rs. 3045 rupees.
But another bus came to us. That bus name was Ramakrushna. I had booked the bus Dharti Travels as the bus rating was around 4.5. But another bus came to us. It was not even as per the 1 star rating.
Worst experience
Worst experience, software problems are there they did not responding properly
AbhiBus
AbhiBus - Worst Service and a Complete Fraud
My recent experience with AbhiBus was an absolute disaster and a complete fraud. I booked tickets for my family, paid the full amount, and was looking forward to our journey. However, to my shock and dismay, the tickets were canceled at the last minute without any prior intimation.
We were left stranded on the road for 3-4 hours, with no alternative transportation and no one to help. When I contacted AbhiBus, they gave a flimsy excuse and told me to book another bus, promising that my money would be refunded within "seven working days." This is a completely unacceptable way to treat customers.
AbhiBus's service is not only terrible but also fraudulent. They take your money, cancel your booking without notice, and leave you in a lurch. My entire family's travel plans were ruined, and we faced immense hardship and stress because of their unprofessional and unethical practices.
I would strongly advise everyone to avoid AbhiBus at all costs. They are unreliable, irresponsible, and a complete scam. Save yourself the trouble and book with a more reputable and trustworthy service. This company is a complete fraud, and I will never use their services again.
Very very bad experience I have while…
Very very bad experience I have while booking Gola Bus service and the end result of the booking after the payment does not matched, the seat row I booked. They have no control of bus service provider
Do not use abhibus for anything
They have not mentioned anywhere cancellation policy.I had to cancel my jibhi to kiratpur tickets because of floods in that area and wanted to cancel and wanted a refund.but these unprofessional cheaters flatly refused.they cheated me of Rs.2300 and are not even responding.
Booked a bus via @abhibus and it was No Show; No Refund
Booked a bus via @abhibus for Chiplun–Mumbai on 8th June. Bus never showed up, no info, no refund. Shared proof of alternate travel. 5 days & no response since last email!
Extremely disappointed with AbhiBus.Refund Denied Despite Timely Cancellation - Very Poor Service!"
Extremely disappointed with AbhiBus.
I cancelled my ticket more than 2 hours before the bus departure, but still my refund was denied.
Their customer support is slow, unhelpful, and hides behind unclear policies.
This is misleading and unfair to genuine customers.
Booking ID: ABH186879227
I am escalating this issue under the Consumer Protection Act, 2019.
Avoid AbhiBus — worst service and irresponsible support!
🚨 SCAM ALERT – Worst Travel Experience! 🚨
🚨 SCAM ALERT – Worst Travel Experience! 🚨
Booked a Nagpur to Bangalore bus with Dhanunjaya Travels via AbhiBus on Feb 5, 2024, but the bus never arrived! 😡
Waited 3+ hours at the boarding point—no show!
No proper support from customer support.
Had to book another ticket via MakeMyTrip, extra cost & stress.
After a negative review, they offered only a 50% refund—unacceptable!
Multiple follow-ups, but just excuses, no full refund!
Unreliable, unprofessional—avoid at all costs! 🚫
#FakeTravelAgency #WorstService #NoRefund #AbhiBusScam #DhanunjayaTravelsFakeTravelAgency
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