Varasem tellimine. Mulle meeldib, et saab kauba mitte sobivusel kenasti tagasi saata ja raha laekub ka üsna kiiresti tagasi. Kaup tuleb kiiresti kohale. Tänan Teid!
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Большой выбор, хорошие цены, быстрая доставка. Очень понравился подбор размера по моим данным. Так же хорошее, подробное описание товаров. Пользовался магазином не менее 6 раз и всегда был доволен на... Ver mais
A empresa respondeu
Ordered shoes at full price. They arrived without original packaging and with a visible scratch. Support refused any partial refund and only offered return (wait weeks, size already out of stock) or... Ver mais
Tellimine ja tagastus About You e-kauplusest on väga mugavaks tehtud. Tasuta saatmine ja tagastus tekitab kindlustunde ostu lõpule viimiseks. Väga mugav on kasutada ka mobiil telefonist rakendust ja v... Ver mais
Informações sobre a empresa
Escrito pela empresa
ABOUT YOU on sinu moekaupade veebipood, mis sind tõepoolest mõistab ja inspireerib. Avasta meie lai valik, kuhu kuulub üle 100 000 toote rohkem kui 1000 kaubamärgi alt. Lase end ostlemisel meie staaridest ja mõjuisikutest inspireerida ja leia stiil, mis sulle sobib.
Informações de contacto
Domstraße 10, 20095, Hamburg, Alemanha
- 800 00 49 115
- klienditeenindus@aboutyou.ee
- aboutyou.ee
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 40% das suas opiniões negativas
Geralmente responde em 14 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Kiire tehing
Kiire tehing, vaevatu tagastamine, suur valik iga maitsele.
Quick delivery
Quick delivery, easy refund, free of charge return and quick money back refund. 100% trust.
Hea valikuga ja kiire tarne
Hea valikuga ja kiire tarne! Super! Tänud!
Defective item, no box, no proper solution
Ordered shoes at full price. They arrived without original packaging and with a visible scratch.
Support refused any partial refund and only offered return (wait weeks, size already out of stock) or repair (which makes no sense for a new item).
End result: you either waste your time or accept a defective product at full price. Not recommended.
Refund Not Issued and Customer Service Unable to Help
I am disappointed with how ABOUT YOU has handled my refund. I returned an item and it was delivered to their warehouse on 20 February 2026, and according to their terms the refund should have been issued within 14 days. Today is 2 April, and I still have not received the refund - more than five weeks after they confirmed receiving the return.
I contacted customer service twice by email, but each time I received almost identical formal responses saying my request would be forwarded to the finance department. After that, I sent another inquiry over a week ago, and this time I received no reply at all.
I also called their customer service line. The operator told me she could not help and had no information about the status of my refund.
I understand delays can happen, but a refund should not take this long once the return has been received, and communication should be clear and helpful. I hope ABOUT YOU improves both their refund process and the quality of customer support. I will update this review if the issue is resolved.
Update: The refund for the return was processed in full on 13 April. Thank you!
Kiire tarne
Tellida oli lihtne ja kaup tuli…
Tellida oli lihtne ja kaup tuli kiiresti kohale. Kahjuks osutus tellitud kaup liiga suureks ja pidin tagastama. Tagastada vága lihtne ( see vága suur pluss) aga raha tagastus vótab aega.
Siin on lihtne ingliskeelne tõlge:
Siin on lihtne ingliskeelne tõlge:
Very fast shipping 😊 Easy return. Good quality product.
Good choise and prices
Good choise and prices. Delivery time pretty fast.
Tellitud asjad on mulle sobinud.
I appreciate the speed of the process…
I appreciate the speed of the process and easy way to send the things back if they are not in right size.
Impossible to have correct refund
Returning goods that are fake. They dont deliver original products and when after return is processed you want the refund, they lie about not having you bank details (which they actually had right after returning goods) and changing refund payout date every time, you check. First it was 04.10, then 08.10, after asking where is my money, they changed date to 13.10 and let it seem like “nothing can be done to help” avoid at any cost, if you dont want to waste your time on chansing your own money!!
Good job, you guys
Good quality, quick reaction and delivery, different options for paying. All together... just what i am looking for in todays world.
Fast delivery
Fast delivery, friendly service. Returns are easy and money is refunded quickly.
Kvaliteetne toode
Kvaliteetne toode, hea hind sooduskupongiga, kiire tarne.
quick and prompt
quick and prompt. item i ordered was just like advertised!
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
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Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.








