Accessorize USA Opiniões 452

TrustScore: 4 em 5

4,1

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

This is the third pair of flip flops purchased from Accesorise, the other two pairs being plain black and gold. They are all extremely comfortable and bought at very reasonable prices, often on offers... Ver mais

Classificada 1 em 5 estrelas

Searched online for birthday gifts . Next day e mail offering 20%discount . Made purchases , discount was declined “ because a sale was on “ . None of the items I was purchasing were sale items !... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Ordered online and within a couple of hours my bag was ready for collection. So certainly speedy & efficient service. Having collected my order I'm also impressed with the style and quality. So all ro... Ver mais

Classificada 5 em 5 estrelas

Delivery to store quick and collection easy. Got 15%off anything else when collecting from store. Lovely staff in kingston bentalls centre. Dress I ordered is well made great value for money and perf... Ver mais

Informações sobre a empresa

  1. Loja de acessórios de moda
  2. Loja de malas
  3. Loja de malas e malas de viagem
  4. Loja de malas e bolsas
  5. Ourivesaria
  6. Loja de moda feminina

Informação fornecida por diversas fontes externas

New women's fashions accessories have landed! Our Accessorize bags, purses, jewellery, shoes, accessories, gifts and beachwear will get you up-to-the-moment.


Informações de contacto

4,1

Bom

TrustScore: 4 em 5

452 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Excellent Customer Service

Excellent service from Accessorize in Walton on Thames. Very quick delivery of ordered goods. When I went to collect it, I saw an alternative item that I preferred. The assistants were brilliant and arranged to return the unwanted item, and I was notified of my refund the same day. Superb customer service.

25 de abril de 2026
Classificada 1 em 5 estrelas

Haven’t received my order

Evri received my parcel from yourselves on the 22nd of April. I haven’t had very good updates from Evri and have had to look on the App to see where my parcel is. They have had my parcel at their depot according to the tracking details since Friday and still haven’t delivered it yet.

22 de abril de 2026
logótipo da Accessorize USA

Resposta da Accessorize USA

Hello, thank you for your review, if your order timeframe has been and gone please reach out to our team at customerservices@monsoon.co.uk and they will be happy to help. Please be aware that our delivery timeframe at this time is 2-4 working days and this does not include weekends or bank holidays.

In the meantime, you may still receive a Trustpilot review request as we are asking customers for feedback regarding their experience on the site. This is not a product review which you will receive separately.

We hope that this is of some assistance.
 
Many thanks, Accessorize

Classificada 5 em 5 estrelas

Stylish sunglasses

Love Accessorize for summer items. Great website, easy ordering and next day delivery. The sunglasses are perfect, very stylish, love them.

24 de abril de 2026
Classificada 1 em 5 estrelas

Haven’t received it yet and they are…

Haven’t received it yet and they are already testing me for a review

24 de abril de 2026
logótipo da Accessorize USA

Resposta da Accessorize USA

Hello, thank you for your review, if your order timeframe has been and gone please reach out to our team at customerservices@monsoon.co.uk and they will be happy to help. Please be aware that our delivery timeframe at this time is 2-4 working days and this does not include weekends or bank holidays.

In the meantime, you may still receive a Trustpilot review request as we are asking customers for feedback regarding their experience on the site. This is not a product review which you will receive separately.

We hope that this is of some assistance.
 
Many thanks, Accessorize

Classificada 5 em 5 estrelas

Happy customer

Ordered online and within a couple of hours my bag was ready for collection. So certainly speedy & efficient service. Having collected my order I'm also impressed with the style and quality. So all round very happy with my experience. Points can be accrued with online accounts too which offer money off any future orders.

24 de abril de 2026
Classificada 1 em 5 estrelas

Only received half my order

Only received half my order. Where is the rest of it! Never had such bad service from you guys.

21 de abril de 2026
logótipo da Accessorize USA

Resposta da Accessorize USA

Hi, we're sorry to hear this. If you haven’t already, please reach out to our team on the link https://help.accessorize.com/hc/en-gb/requests/new and they will be happy to help. You can also WhatsApp directly via the WhatsApp link at the bottom of the web form. Many thanks, Accessorize

Classificada 5 em 5 estrelas

Great products terrible delivery

The items I ordered are lovely and the ordering process was easy and delivery reasonably quick but the delivery service was rubbish as they took no notice of my instructions about where to leave the parcel and left it on my doorstep where it could easily be stolen. I had to rush home from a day out to take it in.

25 de abril de 2026
Classificada 4 em 5 estrelas

Nice looking bag

Nice looking bag, Easy to use click and collect. Pity bag doesnt have a few more pockets but Im happy with my purchase

22 de abril de 2026
logótipo da Accessorize USA

Resposta da Accessorize USA

We're happy to hear that you like the bag's appearance and found click and collect easy to use. We appreciate your feedback regarding the pockets. Thank you for your purchase.

Classificada 1 em 5 estrelas

Really disappointed with the quality of…

Really disappointed with the quality of the fans.

23 de abril de 2026
logótipo da Accessorize USA

Resposta da Accessorize USA

Hello,

Thank you for your review.

We're sorry to read of your disappointment and frustration.

Please be assured that we appreciate all customer feedback and will share this with the relevant teams.

Thank you again for reaching out to us.

Many thanks, Accessorize

Classificada 3 em 5 estrelas

I recently bought a linen dress online

I recently bought a linen dress online, that cost £60, so not a cheap item. When I received it, I was disappointed with the quality of the material for the price that I paid. Hence, it is being returned. Please send me a QR code so that I can send it back via Evri & the post office, then also refund my account. Thank you.

21 de abril de 2026
logótipo da Accessorize USA

Resposta da Accessorize USA

Hello,

Thank you for your review.

We're sorry to read of your disappointment and frustration.

Please be assured that we appreciate all customer feedback and will share this with the relevant teams.

Thank you again for reaching out to us.

Many thanks, Accessorize

Classificada 3 em 5 estrelas

Delayed refund

Quick delivery, and free returns but a longt time for the refund

19 de abril de 2026
logótipo da Accessorize USA

Resposta da Accessorize USA

Hello,

Thank you for your review.

We're sorry to read of your disappointment and frustration.

Please be assured that we appreciate all customer feedback and will share this with the relevant teams.

Thank you again for reaching out to us.

Many thanks,

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