I'm extremely disappointed with Acorns Early , When your money is involved, You shouldn't have to make multiple calls or wait for days just to get a basic issue like card activation and slow transfers... Ver mais
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Leia as opiniões dos outros
Easier to send money and money is not ever misplaced… I really love the alerts to ensure my child I spending in places he can only spend at and with our knowledge
Easy to set up chore lists and auto funding for weekly allowance. The child focused financial lessons are great. They can learn how to save for bigger purchases and not have to use physical money. Won... Ver mais
Ease of use and clear navigation. Everything I need to see a know about my money is there or options are presented in a way that help me make firm financial decisions.
Informações sobre a empresa
Escrito pela empresa
Acorns Early (formerly GoHenry US) is the smart debit card and learning app for kids that teaches them financial wellness and the value of money. Young people aged 6-18 can learn about earning, saving, and smart spending with features like automated allowance, task lists, and gamified educational quizzes and videos. Then they can practice their skills in the real world with their own debit card. All while parents watch and guide with flexible parental controls.
Informações de contacto
Estados Unidos da América
- help@acornsearly.com
- acorns.com/early
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Love it!!!!
Don't bother - like any other US bank but worse
I wanted simple accounts for my 4 year old son and 10 year old daughter that they can view on their iPads, so that I can start teaching them financial literacy and rewarding them for chores with small monetary rewards.
Setup process is long and tedious and it's not clear that Acorns and Acorns Early are detached services with separate parental accounts; except when you register Acorns Early through Acorns for $10 / month? I ended up with separate Acorns and Acorns Early Parental accounts trying to get this set up because Acorns Early kept rejecting my application.
My application got rejected with no reason at all given. After escalating to support you STILL get given no clear reason for rejection, and instead flippant and patronizing responses:
"If you would like to try onboarding again, we warmly encourage you to attempt creating a new account application. When doing so, please take an extra moment to ensure that your legal name, date of birth, Social Security Number, and residential address are entered exactly as they appear on your official government documents, without any typos or abbreviations."
My addresses and details are verified and correct, of course.
Usual complicated and poor quality of service from US banking institutions, there is nothing special here.
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I have never had a transition not go…
I have never had a transition not go through I have always had the money, some times can take days. Frustrating!

Resposta da Acorns Early
Amazing app to financial educate our…
Amazing app to finances educate our kids!
It was easy to transfer money to the…
It was easy to transfer money to the parental acc
When we converted to acorn
When we converted to acorn
Now I can get my sons app to li k to my parents app . And wr can't get in yhe acorn app. It had locked me out . It I broke the app. lol 😆
Great app with lots of functionality
Great app with lots of functionality. Very easy to use. Great for learning financial information.
No clear way to add money to wallet in…
No clear way to add money to wallet in app.
Easy and informative
Easy and informative. Well thought out rules and guardrails. It’s great for growing kids to get more and more responsibility over their money management skills and chores.
Great card for Children very awesome but there's always room for improvement
Allowing my son to have his own debt card shows him how to make and spend money plus much more .
I added my 9 year old niece then she came to live with us temporarily... Pending her parents successful reunification she has gone home at this time. And with that said, I need to be able to remove my niece from the app . I also would like the app to reflect or have to a reflect that not all children aren't necessarily a biological child of a parent. Some were adopted. Others may be in the so-grandchild so the app needs to improve on these aspects .This is where the app needs to change. There also needs to be a little bit more individual control.
This app is so great! Great way to make my daughter responsible with her money!
This app is so great! It teaches my 8 year old daughter how to be responsible with money. She gets her allowance added onto the account and then I transfer her money to her card for her to have. She is just too excited to have her own debit card! This app allows me to see all the account activity she has been doing on her card and allows me to set up automatic weekly payments to pay my daughter her $10 a week allowance that way I don't forget to add it. This app is going to help my daughter learn about keeping money and how to use her card the correct way and just be all around responsible with money so she can take all that she learned from this into adulthood with her.
Horrible experience
Not good, they couldn’t help me activate my grandson’s new card after he lost his first card. I was on calls for 3 days without success. Go Henry was great, never had any issues for several years. I closed my account and will seek another company for my kiddos banking experience. Miss you Go Henry, I told everyone about them. Early Acorn charged the monthly fee with no problem 2 days prior to my horrible interactions but couldn’t assist successfully to activate my babies account , the children enjoyed having their own cards.
Everything went smoother than I…
Everything went smoother than I expected.

Resposta da Acorns Early
Missing funds debited from bank
I have funds ($1,500) that were debited from my bank account immediately and never showed up in the acorn app. Called customer service 3 times and waited 12 days for this to be resolved and now have to work with my bank to recover funds that were never deposited. The customer service told me each time this was taken care of and now it is starting to feel like a scam. UPDATE sept 1. I received 1 credit and came through as go Henry rather than acorns. The transactions have been coming through as different names so the bank is working on trying to recover my funds (now $1,000) and this can take up to 90 days. What a mess!
Luis was my representative he was great…
Luis was my representative he was great . This company is awesome for my daughter it teaches her the value of money and how to save .
Why must we be charged
I don’t like the fact that we have to be charged now to use the service. When it was GoHenry there wasn’t a fee charged to us just to be active on the app. Now that’s it’s switched we are being charged a monthly service fee.
It works however it is difficult to…
It works however it is difficult to manage between accounts.

Resposta da Acorns Early
**The Importance of Personalized Customer Service**
Customer service by phone is very important to me. Being able to speak with a live person makes it easier to ask questions, get clear answers, and feel that my concerns are truly being heard and valued. A live representative can provide personalized assistance and help resolve issues more effectively than relying only on automated systems.
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