Possibly the most unhelpful company I have ever had to deal with. The staff that I had to deal with apart from Sophie (who was very polite ) are like robots. It seems when they speak to you that they... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Possibly the most unhelpful company I have ever had to deal with. The staff that I had to deal with apart from Sophie (who was very polite ) are like robots. It seems when they speak to you that they... Ver mais
A empresa respondeu
I can't even fathom how my anxiety was trying to call a credit company over overdued debt but let me tell you, they are absolutely brilliant & very VERY helpful people. I was assisted by Nisha Chohan... Ver mais
A empresa respondeu
I was so anxious before calling ACT thinking that I would have a terrible experience instead I was left so surprised... My fist conversation was a few months ago with Nisha Chohan, such a wonderful wo... Ver mais
A empresa respondeu
Had the absolute best experience today on the phone with Hamzah at ATC. He was extremely patient and polite when explaining to me. As well as that, he had the most positive and kind attitude that you... Ver mais
A empresa respondeu
ACT Credit Management Ltd takes a diligent and professional approach to debt collection, offering a comprehensive suite of services, including debt recovery, tracing, credit reporting, and legal solutions. With over 20 years experience, we have partnered with high-profile clients across various industries throughout the UK. Our tailored approach ensures that each organisation receives a personalised service designed to maximise debt recovery while ensuring the best possible outcome for the customer. Our team work closely with our clients, safeguarding their reputation while recovering outstanding funds swiftly and efficiently.
7 St John's Road , HA1 2EE, Harrow , Reino Unido
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Surprisingly understanding and reasonable. Easy to contact and willing to work with you. Staff are always friendly.

Resposta da ACT Credit Management Ltd
Thanks to Hamza! Very good communication, reasonable and easy method!

Resposta da ACT Credit Management Ltd
Speaking with hamza was a great relief, To be very honest I have never had a bad experience with any of the ACT staffs I have spoken with in a while and Hamza is not left out... Keep being positive hamza and Co. Lots of love

Resposta da ACT Credit Management Ltd
I was incredibly anxious about confronting my debt and have been putting it off for too long. After speaking with Hamza on the phone, i felt a great relief. He was incredibly kind and understanding of my situation, especially as a young person just out of uni. We were able to come to an affordable plan for me to start paying off my debt. I was spoken to with respect and compassion, something that was an incredible comfort to me in this situation.

Resposta da ACT Credit Management Ltd
Melina did a great job, much appreciated

Resposta da ACT Credit Management Ltd

Resposta da ACT Credit Management Ltd
I was attended too by Nisha Chohan, she is very knowledgeable and supportive.
She took her time to answer all my questions, explained the options and the plan going forward. That put my mind at ease because i felt valued even under the circumstances.
Thank you very much for your support today Nisha,

Resposta da ACT Credit Management Ltd
Hamza was really helpful and understanding. Really friendly and put in an affordable plan.

Resposta da ACT Credit Management Ltd
Nisha is so lovely, i didn’t expect to have an easy and understandable process.
Happy for her to assist my plans and make it easy!

Resposta da ACT Credit Management Ltd
I’ve been very nervous for a while about sorting out my debt considering I’m very young, and avoiding my problems is to be my first resort. I spoke to Arsalan on the phone and he was extremely kind and understanding when coming to an agreement.

Resposta da ACT Credit Management Ltd
I recently had the pleasure of contacting customer service via phone, and I must say the experience exceeded my expectations. The representative I spoke with was not only courteous but also extremely knowledgeable. They patiently listened to my concerns, addressed each issue with precision, and provided clear and helpful solutions.
What impressed me most was the efficiency of the call – no long wait times, and the representative seemed genuinely dedicated to resolving my queries. It's rare to find such a seamless and pleasant customer service interaction these days.
Kudos to the team for their professionalism and customer-centric approach. This positive experience has undoubtedly strengthened my confidence in the company's commitment to customer satisfaction.

Resposta da ACT Credit Management Ltd
Jerome was very helpful in all the ways
Highly professional and understanding.

Resposta da ACT Credit Management Ltd
Justin Yoong was helpful and professional

Resposta da ACT Credit Management Ltd

Resposta da ACT Credit Management Ltd
Spoke to a staff member Jerome. He was absolutely fantastic and very helpful. Dealt with my issue straight away as I was having problems dealing with other members of staff. Thanks again Jerome for you great service.

Resposta da ACT Credit Management Ltd
Spoke to Jerome today who was very understanding and made the process quick over the phone.

Resposta da ACT Credit Management Ltd
Justin had great communication skills, listening to the costumer and resolving the issue in seconds. This was just what i was looking forward to get. Thank you!

Resposta da ACT Credit Management Ltd
Jerome was excellent at settling any nerves about getting things sorted. Made every aspect of the process simple and treated me with a respect and kindness I wasn’t expecting.

Resposta da ACT Credit Management Ltd
The person who assisted me understood my situation and was able to accommodate my request. Very nice manner from Melina Loughran , who made me feel at ease after worrying about calling

Resposta da ACT Credit Management Ltd
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