Active Era Opiniões 406

Great customer service & warranty honour on my air mattress that had a defective seam .

We have had one family group over using this king sized inflatable mattress.
It was completely acceptable and they had a good night sleep.
This is only after one week and I cannot comment on. It’s durability and it’s comfort after this timeframe.

Y’a trop de chose à dire, fuyez, ce sont des ecrocs qui voleront votre argent et qui se croient intouchables.

I'm really impressed with this air filled mattress.lt is Durable, Comfortable and Reliable. It is easy to inflate with the built-in pump which was ready in few minutes. Overall it is great quality mattress for the price.

We bought an AE airbed 3 years ago and it has served us very well. We recently had a puncture but Juliet was super helpful and has sent a repair kit swiftly. Great service and a very good product! Thank you.

After just over a year my airbed developed a slow leak which could not be pinpointed via troubleshooting steps. A replacement was promptly ordered for delivery which is much appreciated.
GC

Super Kaufleute
Ehrlich hilfsbereit was soll ich sagen einfach gut gemacht.
Leider gibt es nicht mehr viele Firmen die so arbeiten.
Hatte zweimal ein Garantie fall und würde zu meiner vollen Zufriedenheit gelöst .kein wenn und aber.
Toller Kunden Dienst
5 Sterne und ein plus
Weiter so

I love my new Active Era airbed. It really is the most comfortable mattress I have ever owned and I would definitely recommend this product.
The customer service has been fantastic - you are kept fully informed from the moment you place the order to the point of delivery. The after care is also amazing. It is very easy to contact customer services and the representatives take full ownership until the issue is resolved. In my case, Angelica provided an exemplary service. I have been really impressed with the commitment shown and will definitely buy from Active Era again in the future! Thank you!

The customer support throughout was superb. Unfortunately my item was lost in transit, but the help I received to resolve the matter was great, I will definitely order from them again.

Very resistant easy to use and comfortable

The airbed is just as described - easily inflates and deflates within 3 minutes. Plus, it is really comfortable to sleep on.

Great paddle board! Comes with everything you need! Love the go pro holder and waterproof bag comes in very handy! Definitely recommend!

I bought an air mattress from the brand Rate Active on Amazon, which broke after 8 months. I then contacted the manufacturer. Without any hassle, they refunded the full purchase price. My inquiries were always answered quickly – I even received replies on Sundays.

Purchased an 'Active Era Luxury Campbed'. On it's second use the tiny and (now I see) fragile plastic nipples which make the 'bayonet fitting' of the blow-up tube secure simply snapped off when the bed was being inflated. Inflation is now a 2 person job... one person to inflate and one person to hold the connection so the air actually blows in.

MASSIVELY dissapointing, as we were delighted with the first time we used it as the idea of using of the storage bag to blow the mattress up works so well and is rather easier than having to carry a stirrup pump everywhere! Wish I'd have known how fragile this item is before purchase :-(

Had some issues with the initial airbed but Myra was nice enough to help me with my issue and eventually replaced it. Thank you!

After buying a mattress, I reached out to Active Era for assistance and was met with Excellent service from Daniela. She was prompt, professional, and genuinely attentive-making the entire experience smooth and reassuring. It’s rare to find such thoughtful customer care. Daniela truly went above and beyond, and I’m grateful for her support.

Highly recommend Active Era for their commitment to excellent service.

The customer service i have received is amazing!

The mattress i purchased kept deflating during the night and I would wake up on the floor.

I reached out to active era and they were more than happy to help and they have arranged a replacement to be sent.

Bon service après vente

good quality, fast shipping

Super amables y me resolvieron el problema de inmediato. Despues de un año no me funciono el colchon hinchable y me han mandado uno nuevo sin costes y sin ningun problema.