Add-On Design Opiniões 

76
•
TrustScore: 2 em 5

2,2

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Leia as opiniões dos outros

Classificada 1 em 5 estrelas

DO NOT BUY FROM THIS COMPANY — COMPLETE SCAM & FALSE ADVERTISING! ​Stay far away from Add-On Design! I ordered their LED door sills after seeing their flashy advertisements and videos, and what ac... Ver mais

Classificada 2 em 5 estrelas

Somewhat misleading in their advertising regarding "real time GPS". Their "AnyTrack Pro" simply uses Bluetooth Crowd Sourcing from other cell phones very near where the vehicle is you placed... Ver mais

A empresa respondeu

Classificada 3 em 5 estrelas

Only one magnetic cover gor two trackers. Trackers set up ok. Delivery time took a bit longer than expected. Overall ok but wouldnt use again even though no problems.

Classificada 4 em 5 estrelas

the equipment is reasonable priced and is easy to connect and set up. the only real criticism I have is promotional videos and social media posts show a magnetic holder being used mount the tag. th... Ver mais

Informações sobre a empresa

  1. Loja de acessórios para automóveis

Escrito pela empresa

Redefine Your Ride. Shop the newest Custom LED Door Sills, AnyTrack Pro GPS Trackers & more premium car accessories. Instant upgrade—installed in minutes with no tools. Easy DIY for all. Worldwide Shipping.


Informações de contacto

2,2

Mau

TrustScore: 2 em 5

76 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 41% das suas opiniões negativas

Geralmente leva mais de um mês para responder

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

2,2

Todas as opiniões

(76)

32 opiniões nos últimos 12 meses

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Classificada 1 em 5 estrelas

Very poor quality

Very poor quality, I’d advise going through eBay or AliExpress and getting them from China for 25% of the price

22 de janeiro de 2025
Opinião espontânea
logótipo da Add-On Design

Resposta da Add-On Design

I apologize for the frustration,Matt. We take product quality and customer service very seriously. We haven't been able to locate your order details here, so please reach out to Support@add-ondesign.com with your order #. I’d like to resolve this for you personally.

Classificada 1 em 5 estrelas

""THIS IS A SCAM""

""THIS IS A SCAM""

THEY DONT FIT DESPITE GIVING SPECIFIC MAKE/MODEL AND REFUND/RETURN REFUSED.

DO NOT USE THEM !

27 de janeiro de 2025
Opinião espontânea
logótipo da Add-On Design

Resposta da Add-On Design

I apologize for the frustration, Kenneth. We take product quality and customer service very seriously. We haven't been able to locate your order details here, so please reach out to Support@add-ondesign.com with your order #. I’d like to resolve this for you personally.

Classificada 1 em 5 estrelas

Stay away from this company the…

Stay away from this company the customer service is horrendous and will not let you do any sort of return even for unused/unopened products

24 de janeiro de 2025
Opinião espontânea
logótipo da Add-On Design

Resposta da Add-On Design

I apologize for the frustration, Lisa. We take product quality and customer service very seriously. We haven't been able to locate your order details here, so please reach out to Support@add-ondesign.com with your order #. I’d like to resolve this for you personally.

Classificada 1 em 5 estrelas

Poor service and product

Refused refund despite their policy promising to refund on an incorrect item. Cheap and rubbish product shipped from China and takes ages.

24 de janeiro de 2025
Opinião espontânea
logótipo da Add-On Design

Resposta da Add-On Design

I apologize for the frustration, Mr Warnes. We take product quality and customer service very seriously. We haven't been able to locate your order details here, so please reach out to Support@add-ondesign.com with your order #. I’d like to resolve this for you personally.

Classificada 1 em 5 estrelas

After installing them on my doors

After installing them on my doors, they did not function until I physically interacted with them. I reached out to the company for assistance, and while they suggested various troubleshooting steps, none of them resolved the issue. When I requested a replacement or a refund, they stopped responding altogether. This is clearly a scam company, and I strongly advise against making any purchases from them.

24 de janeiro de 2025
Opinião espontânea
logótipo da Add-On Design

Resposta da Add-On Design

I apologize for the frustration, Lb. We take product quality and customer service very seriously. We haven't been able to locate your order details here, so please reach out to Support@add-ondesign.com with your order #. I’d like to resolve this for you personally.

Classificada 5 em 5 estrelas

Flashing Door Sills

I ordered a pair of light up door sills for my sister to put on her car. They arrived 5 working days after ordering. Are light and super easy to charge with the enclosed USB lead with easy to follow instructions and look great with their flashing colours. I’m sure my sister will love them. Highly recommended

13 de janeiro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Door sill lights

Came within 2 weeks, put the lights on my car sills yesterday. Easy to install, had to use velcro to secure them as didn't want them falling off. They work brilliant. Really set my car off

18 de janeiro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Amazing Experience!

Got this product for my husband for Christmas and he absolutely loved it! Fast delivery and great customer service! Would 100% recommend!

22 de dezembro de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

Avoid !!!!! They are in china and lie about delivery times !!!

Ordered on 6th December delivery timescales on website said would be in time for Christmas 5-15 days... they still haven't sent it and guess what ... they are in China !! Would be surprised if anyone has literally ever received in 5 days ! Told them to cancel and refund as will be no good to me after Xmas but they keep thanking me for my patience which ran out quite a few emails ago !!!! DON'T LIE AND YOU WONT GET BAD REVIEWS ! Scammers !!! Out of principle I would massively avoid !!!!

6 de dezembro de 2024
Opinião espontânea
logótipo da Add-On Design

Resposta da Add-On Design

I apologize for the frustration, Hayley. We take product quality and customer service very seriously. We haven't been able to locate your order details here, so please reach out to Support@add-ondesign.com with your order #. I’d like to resolve this for you personally.

Classificada 1 em 5 estrelas

Made an order 15 days ago

Made an order 15 days ago, still not even been shipped!

Their website clearly states 24 hours to ship and 5-14 days to receive.

5 days ago they blamed it on the courier not collecting and escalated it - and here we are, still no update and the ‘courier’ hasn’t collected!

Note: I do have a tracking number but for 15 days it has said ‘Parcel info received’ and that’s it - so somewhere along the line there is miscommunication or just plain incompetence if it has also happened to others…

6 de dezembro de 2024
Opinião espontânea
logótipo da Add-On Design

Resposta da Add-On Design

I apologize for the frustration, Corey. We take product quality and customer service very seriously. We haven't been able to locate your order details here, so please reach out to Support@add-ondesign.com with your order #. I’d like to resolve this for you personally.

Classificada 1 em 5 estrelas

Awful company avoid

Awful company , charge for express delivery , still NOT received 7 days later , still waiting !!!,, they blame courier when you finally get a response .. heads up , most items anyway are available on ebay / amazon half the price!!
disgusting customer service / refuse to issue credit ... Beware - and purchase elsewhere !!

would you belive this ...took 2 years.. yes 2 years for a response

Reply from Add-On Design

Updated 2 days ago
I apologize for the frustration, SenShi. We take product quality and customer service very seriously. We haven't been able to locate your order details here, so please reach out to addondesigninternationa with your order #. I’d like to resolve this for you personally.

4 de dezembro de 2024
Opinião espontânea
logótipo da Add-On Design

Resposta da Add-On Design

I apologize for the frustration, SenShi. We take product quality and customer service very seriously. We haven't been able to locate your order details here, so please reach out to Support@add-ondesign.com with your order #. I’d like to resolve this for you personally.

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