Jemma was absolutely amazing, I believe I first spoke to her on Friday afternoon as soon as I’d viewed the car. She made the process extremely quick and effortless. Cannot thank her enough for being s... Ver mais
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Leia as opiniões dos outros
Aron was absolutely a pleasure to speak to he made me feel at ease & not embarrassed about missing my payment, he offered other ways to help me with different dates ect & said exactly what to do to m... Ver mais
It's always the same anything to help attitude...no matter what, ive never dealt with ANY finance company as customer friendly and basically pleasant to talk too. From day 1 they have been fantastic... Ver mais
I spoke with Dee regarding setting up a payment plan for my car, and I honestly couldn’t have asked for a more helpful and understanding person. Dee was incredibly calm, reassuring and completely non-... Ver mais
Informações sobre a empresa
Escrito pela empresa
Advantage Finance is a motor finance company and lender, that has specialised in building finance for humans, by humans since 1999. Putting customer stories ahead of scores, we finance cars, vans, motorbikes, caravans and electric vehicles.
Informações de contacto
Grimsby, Reino Unido
- info@advantage-finance.co.uk
- advantage-finance.co.uk
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 48% das suas opiniões negativas
Geralmente responde dentro de um mês
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Felt listened to and advisor as very…
Felt listened to and advisor as very understanding and empatheic
Great experience very understanding…
Great experience very understanding help for future support
Rachel was amazing and very…
Rachel was amazing and very understanding and helped me sort out all my problems thank you so much sam groomer lol
Appalling Customer Service & A Very stressful experience!
Staff do not listen, they wait for you to finish speaking but do not actually listen to you. Very dismissive and zero empathy. Appaling finance company. 2 months into an agreement they're expecting me to fix a broken engine due to a snapped timing belt. Car is SORN and not driveable, all they care about is making sure the payments are being made and on time. Please do not use this company. This will be the first and last time I do.
Beth was easy to talk to and very…
Beth was easy to talk to and very helpful, made me feel at ease, thanks Beth 👍🏻
Jemma went above and beyond to help me…
Jemma went above and beyond to help me in every-way possible . Forever greatful !
Dee was great.
I spoke with Dee regarding setting up a payment plan for my car, and I honestly couldn’t have asked for a more helpful and understanding person. Dee was incredibly calm, reassuring and completely non-judgemental throughout the conversation, which made what could have been quite a stressful situation feel much easier. They listened to me, talked me through my options and helped me come to a solution that has left me feeling much more at ease. Thank you so much, Dee, for your kindness and support.
She was brilliant
Katie was extremely helpful and very…
Katie was extremely helpful and very understanding when I called. I feel she went above and beyond to help me and give me the best advice she could
Great customer service
Great customer service, very attentive and empathetic during a challenging time which has been extremely appreciated.
Excellent customer service
Excellent customer service. Resolved my querie with ease. Kind friendly and professional. Would recommend to anyone.
My experience with Advantage from start…
My experience with Advantage from start to finish has been absolutely amazing! I couldn’t fault them at any point, polite, speedy and helpful responses, Jemma was fantastic! Arranged all documents and payment within hours and even managed to get my new car a week early!
After encountering a difficult period…
After encountering a difficult period all the staff at advantage that I spoke to were very sincere and sympathetic to myself when I was dreading talking to them. No hard push, just very helpful and got me back on track. Can't thank them enough
Great experience
Advantage finance have been great. I have used this company for 2 purchases and everything was straight forward. Also Katie and the team are amazing and always there to help you out when needed. Would definitely recommend Advantage
Rachel was amazing super friendly and…
Rachel was amazing super friendly and explained things multiple times when i needed her to. Sorted out what i needed swiftly while maintaining conversation ❤️
Katie was very helpful when assisting…
Katie was very helpful when assisting me on changing the date of my direct debit date. Very friendly, helping and also professional
Lovely lady jenny was very informative…
Lovely lady jenny was very informative and made me feel assured all is good
Absolutely amazing
Absolutely amazing. Jo sorted my issues out promptly, and had a brilliant attitude. Would recommend
Very helpful.And friendly✨️✨️
Spoke to lizzie at advantage finance
Spoke to lizzie at advantage finance , it was customer service at its best , understood our concerns and needs , plan put in action , was very polite on the phone .
Well done !!!!
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