Jenny you were amazing and it is fair to say ALL of the team have been too. Financial difficulty after a fall drastically affected my finances. You and the team have always worked with me and I am so... Ver mais
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Leia as opiniões dos outros
Jemma was absolutely amazing, I believe I first spoke to her on Friday afternoon as soon as I’d viewed the car. She made the process extremely quick and effortless. Cannot thank her enough for being s... Ver mais
A empresa respondeu
I am so grateful to have been lucky enough to be connected to this young lady, Victoria, she is a credit to your organisation. Not only did she explain in detail all of the options open to me in... Ver mais
A empresa respondeu
Luke Sutton & Jenny were amazing really made the process of discussing my options and really felt they were working on my behalf not the companies. would certainly recommend this company the staff... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
Advantage Finance is a motor finance company and lender, that has specialised in building finance for humans, by humans since 1999. Putting customer stories ahead of scores, we finance cars, vans, motorbikes, caravans and electric vehicles.
Informações de contacto
Grimsby, Reino Unido
- info@advantage-finance.co.uk
- advantage-finance.co.uk
4,9
Excelente
6 mil opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 51% das suas opiniões negativas
Geralmente responde dentro de um mês
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Very professional and very helpful.
Very professional and very helpful.
8 de outubro de 2026
Opinião espontânea
Resposta da Advantage Finance
Thank you for taking the time to leave us a review, we really appreciate your feedback.
Kind regards,
Advantage Finance
Jenny was informative and understanding…
Jenny was informative and understanding and when my call came to a conclusion I felt I was heard valued and my questions were answered thankyou
7 de outubro de 2026
Opinião espontânea
Resposta da Advantage Finance
Thank you for taking the time to leave us a review. We will ensure Jenny receives your kind words.
Kind regards,
Advantage Finance
Top tier
Very quickly dealt with, no messing around the customer service was excellent and clear and precise information.. keep up the good work well done.
7 de outubro de 2026
Opinião espontânea
Resposta da Advantage Finance
Thank you for taking the time to leave us a review, we really appreciate your feedback.
Kind regards,
Advantage Finance
Aron was absolutely a pleasure
Aron was absolutely a pleasure to speak to he made me feel at ease & not embarrassed about missing my payment, he offered other ways to help me with different dates ect & said exactly what to do to make my payment
Very helpful man
7 de outubro de 2026
Opinião espontânea
Resposta da Advantage Finance
Thank you for taking the time to leave us a review.
We really appreciate your feedback - it’s great to hear that Aron delivered a positive experience. We pride ourselves on providing excellent customer service, so it’s always rewarding to know our colleagues' efforts are making a difference.
We will be sure to pass on your kind words to Aron.
Kind regards,
Advantage Finance
Vicky was extremely friendly
Vicky was extremely friendly, professional and helpful. Clearly an asset to AF as a business. Highly recommend Advantage Finance, they have been great to deal with and are always available to discuss my account.
7 de outubro de 2026
Opinião espontânea
Resposta da Advantage Finance
Thank you for taking the time to leave us a review. We will ensure Vicky receives your kind words.
Kind regards,
Advantage Finance
It's always the same anything to help…
It's always the same anything to help attitude...no matter what, ive never dealt with ANY finance company as customer friendly and basically pleasant to talk too.
From day 1 they have been fantastic, faster, nicer, committed and fair.
5 de outubro de 2026
Opinião espontânea
Resposta da Advantage Finance
Thank you for taking the time to leave us a review.
We really appreciate your feedback - it’s great to hear that our team delivered a positive experience. We pride ourselves on providing excellent customer service, so it’s always rewarding to know our colleagues' efforts are making a difference.
Kind regards,
Advantage Finance
Mandi who took my cal was so so helpful…
Mandi who took my cal was so so helpful and empathetic to my situation . Really took the time to listen advise and help . She is a credit to your team
6 de outubro de 2026
Opinião espontânea
Resposta da Advantage Finance
Thank you for taking the time to leave us a review. We will ensure Mandi receives your kind words.
Kind regards,
Advantage Finance
I was so nervous about the call
I was so nervous about the call. By the end of the call I was frustrated at myself for being so. Vicky watts thank you for being so calm with me and for going above and beyond to put me at ease. You could not have been more help. Again thank you!
6 de outubro de 2026
Opinião espontânea
Resposta da Advantage Finance
Thank you for taking the time to leave us a review.
We really appreciate your feedback - it’s great to hear that Vicky delivered a positive experience. We pride ourselves on providing excellent customer service, so it’s always rewarding to know our colleagues' efforts are making a difference.
We will be sure to pass on your kind words to Vicky.
Kind regards,
Advantage Finance
The lady on the phone was easy to talk…
The lady on the phone was easy to talk too. Very knowledgeable to the situation and put me at ease. She was also very helpful and offered sound advise in regards to my situation. Could not ask for a better customer service representative.
5 de outubro de 2026
Opinião espontânea
Resposta da Advantage Finance
Thank you for taking the time to leave us a review.
We really appreciate your feedback - it’s great to hear that our team delivered a positive experience. We pride ourselves on providing excellent customer service, so it’s always rewarding to know our colleagues' efforts are making a difference.
Kind regards,
Advantage Finance
Felt listened to and advisor as very…
Felt listened to and advisor as very understanding and empatheic
6 de outubro de 2026
Opinião espontânea
Resposta da Advantage Finance
Thank you for taking the time to leave us a review, we really appreciate your feedback.
Kind regards,
Advantage Finance
Great experience very understanding…
Great experience very understanding help for future support
6 de outubro de 2026
Opinião espontânea
Resposta da Advantage Finance
Thank you for taking the time to leave us a review, we really appreciate your feedback.
Kind regards,
Advantage Finance
Rachel was amazing and very…
Rachel was amazing and very understanding and helped me sort out all my problems thank you so much sam groomer lol
3 de outubro de 2026
Opinião espontânea
Resposta da Advantage Finance
Sam, thank you for taking the time to leave us a review. We will ensure Rachel receives your kind words.
Kind regards,
Advantage Finance
Appalling Customer Service & A Very stressful experience!
Staff do not listen, they wait for you to finish speaking but do not actually listen to you. Very dismissive and zero empathy. Appaling finance company. 2 months into an agreement they're expecting me to fix a broken engine due to a snapped timing belt. Car is SORN and not driveable, all they care about is making sure the payments are being made and on time. Please do not use this company. This will be the first and last time I do.
25 de setembro de 2026
Opinião espontânea
Beth was easy to talk to and very…
Beth was easy to talk to and very helpful, made me feel at ease, thanks Beth 👍🏻
5 de outubro de 2026
Opinião espontânea
Resposta da Advantage Finance
Thank you for taking the time to leave us a review. We will ensure Beth receives your kind words.
Kind regards,
Advantage Finance
Jemma went above and beyond to help me…
Jemma went above and beyond to help me in every-way possible . Forever greatful !
5 de outubro de 2026
Opinião espontânea
Resposta da Advantage Finance
Thank you for taking the time to leave us a review. We will ensure Jemma receives your kind words.
Kind regards,
Advantage Finance
Dee was great.
I spoke with Dee regarding setting up a payment plan for my car, and I honestly couldn’t have asked for a more helpful and understanding person. Dee was incredibly calm, reassuring and completely non-judgemental throughout the conversation, which made what could have been quite a stressful situation feel much easier. They listened to me, talked me through my options and helped me come to a solution that has left me feeling much more at ease. Thank you so much, Dee, for your kindness and support.
1 de outubro de 2026
Opinião espontânea
Resposta da Advantage Finance
Thank you for taking the time to leave us a review.
We really appreciate your feedback - it’s great to hear that Dee delivered a positive experience. We pride ourselves on providing excellent customer service, so it’s always rewarding to know our colleagues' efforts are making a difference.
We will be sure to pass on your kind words to Dee.
Kind regards,
Advantage Finance
She was brilliant
3 de outubro de 2026
Opinião espontânea
Resposta da Advantage Finance
Thank you for taking the time to leave us a review.
We really appreciate your feedback - it’s great to hear that our team delivered a positive experience.
Kind regards,
Advantage Finance
Katie was extremely helpful and very…
Katie was extremely helpful and very understanding when I called. I feel she went above and beyond to help me and give me the best advice she could
2 de outubro de 2026
Opinião espontânea
Resposta da Advantage Finance
Thank you for taking the time to leave us a review. We will ensure Katie receives your kind words.
Kind regards,
Advantage Finance
Great customer service
Great customer service, very attentive and empathetic during a challenging time which has been extremely appreciated.
1 de outubro de 2026
Opinião espontânea
Resposta da Advantage Finance
Thank you for taking the time to leave us a review.
We really appreciate your feedback - it’s great to hear that our team delivered a positive experience. We pride ourselves on providing excellent customer service, so it’s always rewarding to know our colleagues' efforts are making a difference.
Kind regards,
Advantage Finance
Excellent customer service
Excellent customer service. Resolved my querie with ease. Kind friendly and professional. Would recommend to anyone.
2 de outubro de 2026
Opinião espontânea
Resposta da Advantage Finance
Thank you for taking the time to leave us a review, we really appreciate your kind words and feedback.
Kind regards,
Advantage Finance
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