Advantis Opiniões 

I was asked about my current financial situation and was given proper advice.

Sophie was very helpful, and clearly explained everything. Very happy with the support I received.

Sophia was really helpful and willing to work with me in an uncomfortable financial situation.

They do not know enough about HMRC work to deal with HMRC debt collection kept be confused between self assessment and simple assessment

The lady I spoke to was helpful , empathetic and constructive in seeking a solution.
Excellent

I suffer from anxiety talking on the telephone, these people went above and beyond to make sure I was happy amd comfortable on a web chat, constantly asking me that I was comfortable, there concerns were about helping clear up the issue, which they did, highly recommend fantastic staff

Kieran was very polite,patient and understanding.

Very helpful lady ,understanding ,not judgmental at all. Been dreading sorting my problem out and she made it straightforward.

Great experience overall. The process was fast, the service was friendly, and you can really tell they care about people and their individual situations.

I've spoken to a few agents from this company and have been really good, the customer service and the want to find a resolution from (NAFICA) perfectly address leaving me confident that the payment plan will help me be debt free. Thank you

Apparently legitmised by HMRC, these skimmers just send demands telling you to pay them £whatever because HMRC said so.
A flagrant disregard to privacy and information security, served with a heavy side of "you can speak to HMRC" about it follows, Feel free to ask them what share of the £whatever debt they are taking instead of HMRC and where it is going. I'm still waiting for that answer and others.
To complete the circle of grift, they also have an "autonomous" customer complaints dept that apparently operates in glorious isolation from the contact center.
Reporting to the FCA and ICO

They offer you flexibility in regards to managing your payments. Chloe was very helpful

Josh was amazing and incredibly helpful. Very patient and friendly. Thank you so much.

Chloe G was super helpful.

Sandra was very understanding of my circumstances and willing to find a workable solution. I was genuinely appreciative of her understanding. If you have something to sort out with them call them ASAP! Couldn't recommend more.

For a Debt Agency, the staff is extremely polite. I have used the online chat as well phone service couple of times now.

Using your web chat to sort things out is great and having Ashleigh on the other side of the chat was fantastic. Extremely professional and knows what it takes to communicate with customers. A big thank you to Ashleigh