Advantis Opiniões 

Really friendly helpful staff helping me pay off a debt compassionate and humane staff

These people are here to help you and the chap I spoke to was amazing... And made the process very easy.
Thank you.

I want to sincerely thank the Advantis employee Osmun who helped me immensely. His support made a huge difference, and I truly appreciate the time, patience, and care he showed. We need more workers like him—his customer service was excellent, professional, and genuinely kind. This experience really stood out, and I’m very grateful for his help.

The lad I spoke with was compassionate, understanding, helpful and genuinely felt he was on my side to resolve this issue. Best experience with one of these agencies.

Advantis Credit sent me a letter for my outstanding balance of £87.70 with OVO Energy supplier from 2023.
The problem is that my property supplier was Octopus Energy so I had provided Advantis all my documents of my energy provider for the year 2023. They are scammers.

Sandra was extremely patient and took the time to listen carefully to my views. She handled everything with a high level of professionalism and respect, offering clear and practical solutions throughout. She resolved my concerns efficiently and remained calm, soft-spoken, and reassuring at all times. A real credit to her, and someone I would always look up to and trust to handle my calls whenever the situation warrants.

Chloe has an amazing customer service. Thang you for your assistance. You are doing a really fantastic job.

If there was Zero, I would choose that.

Called multiple times to solve an issue was told it was resolved. Then 3 months later get a letter regarding the same thing. Called a further 2 times was promised a call back and nobody called me, asked to speak to a manager the advisor said they will pass on the message, I asked of a timeframe of when they will callback, apparently there is no SLA for a manager to call back. All customer service departments normally advise 24-48 working hours. Issue still not resolved no call back as of yet. Spoke to advisors Zayn and 2 different Mohammad’s.

i spoke with chloe today. she was super helpful and efficient. would recommend her and her company for being approachable and friendly. its a bit scary but that put you at ease.

Spoken to Chloe G on live chat today.

Wow what an amazing agent. She handled my query and payment with compassion and thought. Making sure to ask me the right questions and given me the best advice.

Credit sharks, hounding, left hand doesnt know what the right hand is doing

Wonderful person and very helpful and professional person dealt with me
Very nice to talk with khula

Oliver was very polite and professional, explained everything in detail and offered a variety of solutions. I appreciate the support given.

Phoned the first time and had a less than enjoyable time with the phone agent who just wouldn't listen to me. Got in touch with Ashleigh on the web chat, a much better experience. Listened to me and sorted my payment with no hassle.

Khaula was the agent i spoke very helpul and really fast respones cant fault my experience at all made my issue so easy to deal with

Great help by Sophia today. Many thanks

Oliver was very helpful and understanding.

I called to discuss payment plan and support , I spoke to a lovely gentleman called Anantha, he was so kind and dealt with my anxiety so well . He was empathetic, professional and clear and made the whole experience easier. Thank you Anantha for being so patient with me .

Very efficient and polite service. Never fun finding out you have an unpaid debt, but they handled it well and it was sorted on webchat in minutes. The handler - Oliver - deserves a special mention

We had to use this company as no fault of our own . I just wish to say they handled my account with out any problems and was always there to help us if we need help or advice they always helped us as a company I couldn't of asked for more from them.
We was never pressured for anything if we needed help we emailed them and they always emailed us back within a day or 2 days with the help we needed or the advice we need from them.
We would use this company again but are hoping we dont need to use them again.
The staff seem to be very nice and very friendly so we couldn't of asked for more from this company.
Thank you again and good luck in the future with your company your staff go the extra mile for the customers which is great.

Thank you Paul