Good communication with the office on the repair progress. Driver (C) who brought the courtesy car was a pleasure to deal with. Car delivered back within expected time frame, it was nicely vale... Ver mais
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Leia as opiniões dos outros
Having an accident is not a good experience for many reasons but Lyn on reception just made the nightmare so much easier. She was reassuring, kind and so helpful. John who delivered my car back to... Ver mais
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Positives: Staff are friendly and responsive. They quickly replaced a piece of the bodywork that had fallen off after being put back on the car. Negative: Repair took longer than expected (3 weeks... Ver mais
A empresa respondeu
Lynn answered queries quickly. Was unable to give5 stars as was disappointed to have to leave my car with keys under wheel. It was then picked up by another firm from Haywards heath and taken to shor... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
At AD Williams we know that being without your vehicle can be an inconvenience. That’s why we offer a hassle free service, completing every repair as quickly as possible whilst ensuring outstanding quality. It’s no accident that we are BSI accredited accident repair centres. We’ve been helping motorists get back on the road after accidents for more than 30 years. Our state of the art body shops are fully equipped to meet manufacturers’ standards for your peace of mind. We only use genuine replacement parts to maintain the safety, integrity (and value) of your vehicle. Our highly trained technicians’ workmanship is guaranteed for three years. We use the latest repair technology including Smart Repair (Small Medium Area Repair Technology) and tackle all types of repair including small scratches, dents, alloy wheel refurbishments and windscreen repairs. We’re a one stop shop for first class, rapid repairs and can manage all the insurance paperwork and negotiations on your behalf. Find our nearest garage to you.
Informações de contacto
Dengemarsh Rd, Romney Marsh, TN29 9JH, Lydd, Kent, Reino Unido
- 01797 320222
4,6
Excelente
214 opiniões
Sem histórico de convites para avaliação
Esta empresa não convidou os clientes, pelo que as opiniões podem não ser representativas
Como esta empresa usa o Trustpilot
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Resposta da AD Williams - Lydd
We appreciate you taking the time to leave a review. Your feedback is very important to us.
If we can be of any further assistance, please don’t hesitate to contact us.
AD Williams Coachworks – Customer Care Team
Workshop repair
Lynn answered queries quickly.
Was unable to give5 stars as was disappointed to have to leave my car with keys under wheel. It was then picked up by another firm from Haywards heath and taken to shore ham . The car didn’t actually get to you until almost one week after the accident.
21 de outubro de 2024
Resposta da AD Williams - Lydd
We appreciate you taking the time to leave a review. Your feedback is very important to us.
If we can be of any further assistance, please don’t hesitate to contact us.
AD Williams Coachworks – Customer Care Team
We're very helpful
We're very helpful, and got the job done quick and professionally.
16 de outubro de 2024
Resposta da AD Williams - Lydd
We appreciate you taking the time to leave a review. Your feedback is very important to us.
If we can be of any further assistance, please don’t hesitate to contact us.
AD Williams Coachworks – Customer Care Team
Resposta da AD Williams - Lydd
We appreciate you taking the time to leave a review. Your feedback is very important to us.
If we can be of any further assistance, please don’t hesitate to contact us.
AD Williams Coachworks – Customer Care Team
Very efficient friendly service
Very efficient friendly service. Lovely man collected my car and brought a courtesy car. Was kept informed of repair time and car was returned by some gentleman. Office staff were very helpful and polite.
11 de outubro de 2024
Resposta da AD Williams - Lydd
We really appreciate you taking the time to share your feedback with us, and it’s great to hear you received such a great level of customer service, if we can be of any further assistance please don’t hesitate to get in contact.
AD Williams Coachworks – Customer Care Team
Resposta da AD Williams - Lydd
We appreciate you taking the time to leave a review. Your feedback is very important to us.
If we can be of any further assistance, please don’t hesitate to contact us.
AD Williams Coachworks – Customer Care Team
They contact me with in 24 hours of the…
They contact me with in 24 hours of the accident and fix and return the vehicle with in 2 weeks very polite to talk to on the phone and have done a great job on the repair
10 de outubro de 2024
Resposta da AD Williams - Lydd
We really appreciate you taking the time to share your feedback with us, and it’s great to hear you received such a great level of customer service, if we can be of any further assistance please don’t hesitate to get in contact.
AD Williams Coachworks – Customer Care Team
A1 service
Car picked up promptly, repaired in 7 days immaculately and returned - what more can one ask for?
8 de outubro de 2024
Resposta da AD Williams - Lydd
We appreciate you taking the time to leave a review. Your feedback is very important to us.
If we can be of any further assistance, please don’t hesitate to contact us.
AD Williams Coachworks – Customer Care Team
The receptionist I dealt with was so…
The receptionist I dealt with was so lovely and nothing was too much trouble for her.
19 de setembro de 2024
Resposta da AD Williams - Lydd
We appreciate you taking the time to leave a review. Your feedback is very important to us.
If we can be of any further assistance, please don’t hesitate to contact us.
AD Williams Coachworks – Customer Care Team
Recommended by my insurer
Recommended by my insurer, A D Williams provided an efficient service and excellent repair on my vehicle.
25 de setembro de 2024
Resposta da AD Williams - Lydd
We appreciate you taking the time to leave a review. Your feedback is very important to us.
If we can be of any further assistance, please don’t hesitate to contact us.
AD Williams Coachworks – Customer Care Team
Good communication
Good communication, very professional and did a very good job. Couldn’t fault them. Also they were very helpful, going out their way to get my car back to me as early as possible.
27 de setembro de 2024
Resposta da AD Williams - Lydd
We really appreciate you taking the time to share your feedback with us, and it’s great to hear you received such a great level of customer service, if we can be of any further assistance please don’t hesitate to get in contact.
AD Williams Coachworks – Customer Care Team
Very good quality work
Very good quality work, with clear communication. Would certainly recommend this company.
1 de outubro de 2024
Resposta da AD Williams - Lydd
We appreciate you taking the time to leave a review. Your feedback is very important to us.
If we can be of any further assistance, please don’t hesitate to contact us.
AD Williams Coachworks – Customer Care Team
Good comms and quality work
20 de setembro de 2024
Resposta da AD Williams - Lydd
We appreciate you taking the time to leave a review. Your feedback is very important to us.
If we can be of any further assistance, please don’t hesitate to contact us.
AD Williams Coachworks – Customer Care Team
Excellent Job
The quality of the paint jobs done on my car are very good. They just need to be careful before returning a car to a customer to check that all the work has been done and everything removed to do the work has been put back in place securely.
9 de setembro de 2024
Resposta da AD Williams - Lydd
We appreciate you taking the time to leave a review. Your feedback is very important to us.
If we can be of any further assistance, please don’t hesitate to contact us.
AD Williams Coachworks – Customer Care Team
Excellent
Excellent, professional and friendly staff.
The quality of the repair was outstanding,
I would recommend AD Williams to friends and family.
23 de setembro de 2024
Resposta da AD Williams - Lydd
We really appreciate you taking the time to share your feedback with us, and it’s great to hear you received such a great level of customer service, if we can be of any further assistance please don’t hesitate to get in contact.
AD Williams Coachworks – Customer Care Team
I I found every employee I dealt with…
I I found every employee I dealt with to be very professional and friendly.
23 de setembro de 2024
Resposta da AD Williams - Lydd
We really appreciate you taking the time to share your feedback with us, and it’s great to hear you received such a great level of customer service, if we can be of any further assistance please don’t hesitate to get in contact.
AD Williams Coachworks – Customer Care Team
Customer service was poor .
23 de setembro de 2024
Resposta da AD Williams - Lydd
We are sorry to read your review and can assure you customer service is our main priority.
Please email feedback@adwilliams.net so we can resolve and investigate this further.
Kind Regards
AD Williams Coachworks – Customer Care Team
Car picked up and delivered back
Car picked up and delivered back , informed at every step of repair .
19 de setembro de 2024
Resposta da AD Williams - Lydd
We appreciate you taking the time to leave a review. Your feedback is very important to us.
If we can be of any further assistance, please don’t hesitate to contact us.
AD Williams Coachworks – Customer Care Team
Great service and telephone manner
Great service collection of my damaged car and excellent telephone manner
4 de setembro de 2024
Resposta da AD Williams - Lydd
We really appreciate you taking the time to share your feedback with us, and it’s great to hear you received such a great level of customer service, if we can be of any further assistance please don’t hesitate to get in contact.
AD Williams Coachworks – Customer Care Team
Excellent fast service under their guarantee.
A small fault developed with a sensor in an area repaired by A D Williams some months ago.
They collected the car, left us a hire car, and then returned our car fully repaired inside 2 days.
Excellent fast service under their guarantee.
9 de setembro de 2024
Resposta da AD Williams - Lydd
We appreciate you taking the time to leave a review. Your feedback is very important to us.
If we can be of any further assistance, please don’t hesitate to contact us.
AD Williams Coachworks – Customer Care Team
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