One of the zips lost its track because a small piece of thread was sticking out while I was closing it. I tried fixing it on my own but the zip tracks wouldn't close. Took it to a cobbler and... Ver mais
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I am unable to track my order that was placed 2 weeks ago as the site is unable to open. I ordered through apple cash and there is no way to dispute or get a refund. When I try to contact there is no... Ver mais
A empresa respondeu
I've just placed my order for the Aerless™ Vacuum Kit 2 pack from the UK. After a good deal of research, I chose this product as felt reassured that it has a Rechargeable air pump, Waterproof anti-ri... Ver mais
A empresa respondeu
I can only speak for the customer service and communication. (Backstory:bought this for a trip in a month, knew i was moving so thought id buy this ahead of both. Because it took longer than expected,... Ver mais
A empresa respondeu
4,1
Bom
400 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 44% das suas opiniões negativas
Geralmente leva mais de um mês para responder
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
the product is really stunning
the product is really stunning! I´m very happy with both the aerless bags and the pump
25 de março de 2026
Opinião espontânea
Resposta da Aerless
Thank you so much for your review!
We’re really glad to hear you’re happy with both the bags and the pump — appreciate you taking the time to share!
The Aerless vacuum bags have been a…
The Aerless vacuum bags have been a great purchase so far! I am very happy with this purchase. The bags sustain the vacuum seal for various days (I haven’t tested for more than a week as my travels are short). Customer service has been diligent in answering questions and resolving issues as well, kudos to them. They answer promptly whether you reach out to them via Instagram/social media or their CS email.
1 de abril de 2026
Opinião espontânea
Resposta da Aerless
Thank you so much for your review!
We’re really glad to hear you’re happy with your purchase and that everything has been working well for you. It also means a lot to hear your kind words about our support team.
Appreciate you taking the time to share your experience!
Resposta da Aerless
We’re really sorry to hear about this — that’s definitely not the experience we want you to have.
We’d like to look into your order right away and help resolve this as quickly as possible. Please reach out to us at support@aerless.com
with your order details (or reply to your original email), and we’ll prioritize your case.
Does as advertised
See offer do good. Looking forward to using on upcoming Europe trip
30 de março de 2026
Opinião espontânea
Resposta da Aerless
Thank you so much for your review!
We hope you enjoy using the bags on your upcoming Europe trip — appreciate you taking the time to share!
I love Aerless
I love Aerless so much I ordered more! I wish they made a toiletry or hygiene bag.
10 de março de 2026
Opinião espontânea
Resposta da Aerless
Thank you so much for your review!
We’re really glad to hear you’re enjoying the products — and that’s a great suggestion, we’ll definitely take it into consideration.
Great bags.
I had one of my bags cut in the delivery from either the warehouse or the carrier. I sent Aerless pictures and a statement and they got right back to me and are going to replace the bag. I also used 1 bag that wasn't cut and put a heavy coat in it and vacuumed it down and it is still holding now. The material is very good and the bags seem to be great bags.
28 de março de 2026
Opinião espontânea
Resposta da Aerless
Thank you so much for your review!
We’re really sorry to hear that one of the bags arrived damaged, but we’re glad our team was able to resolve it quickly for you. It’s great to hear that the replacement is on the way and that the other bag is holding up well — especially with heavier items like coats.
We truly appreciate your kind words about the quality. If you ever need anything else, we’re always here to help!
I loved the bags
I loved the bags! I was able to fit 2 weeks of clothing in 2 bags and used the 3rd one for other personal items. At first the zipper was a little hard to open but then I got the hang of how it worked. The miniature vacuum was easy too use. I would recommend this product 100%
16 de fevereiro de 2026
Opinião espontânea
Resposta da Aerless
Thanks so much for your kind review!
We’re thrilled to hear you were able to fit so much into just a few bags — that’s exactly what they’re designed for. Great to know the vacuum made the process easy as well.
Appreciate you mentioning the zipper too — it can take a moment to get used to, but we’re glad you got the hang of it quickly.
Thank you for the recommendation, it means a lot!
Overall 5 star!
I am updating my review as Aerless has certainly made things right and straightened out the mix up
Thrilled with the product and thanks for great customer service
15 de março de 2026
Opinião espontânea
Resposta da Aerless
We’re really sorry to hear about your experience — this is not the level of service we aim to provide.
It sounds like there was a mix-up with your order and that you didn’t receive the support you should have, and we completely understand how frustrating that must be.
We’d like to make this right as quickly as possible. Could you please reach out to us at support@aerless.com
with your order details (or reply to your original ticket)? We’ll prioritize your case and ensure it gets properly resolved.
Thank you for bringing this to our attention — we’re taking this feedback seriously and reviewing what went wrong here.
I ordered the Aerless bags for an…
I ordered the Aerless bags for an upcoming trip. Shipping took a little longer than expected but they did arrive.
Vacuum is a little noisy but it will work on three bags before it needs to be recharged. I did order an extra vacuum, obviously the bags are worthless without it. The bags are smaller then I expected but you can get quite a bit in them if you pack slowly and deliberately.
After three days the vacuum seal was still holding!
2 de março de 2026
Opinião espontânea
Resposta da Aerless
Thanks so much for your detailed review!
We’re glad to hear your order arrived in time for your trip and that the bags are holding their vacuum seal well — that’s exactly what they’re designed for. It’s great to know you’re able to fit a good amount in them with the right packing approach.
We appreciate your feedback on the shipping time, noise level, and size as well — this kind of input really helps us continue improving.
Wishing you a great trip, and thanks again for choosing Aerless!
Beware of this company
This company took my money on February 18th. and never delivered the product. I got an e-mail from them on March 12th. to say the shipper could not find my address, despite the same address being used for multiple delivery companies, and none of them ever having any trouble.
As of today, March 24th., I have had zero response to my queries regarding the status of my order.
24 de março de 2026
Opinião espontânea
Resposta da Aerless
We’re really sorry to hear about your experience — especially the lack of updates and communication. That’s not the level of service we aim to provide.
We’d like to look into this for you right away and make sure it’s properly resolved. Please reach out to us at support@aerless.com
with your order details (or reply to your original email), and we’ll prioritize your case.
I love the compression bag and pump
I love the compression bag and pump. My only suggestion is to put an on/off switch on the pump. It keeps turning on in my bag.
23 de março de 2026
Opinião espontânea
Resposta da Aerless
Thanks so much for your review!
We’re really glad to hear you’re enjoying the compression bags and pump — that means a lot. And thank you for the suggestion as well, that’s very helpful feedback. We’ll be sure to pass it along to our product team as we continue improving the design.
Appreciate you taking the time to share this!
The pump arrived broken
The pump arrived broken, but their support has been responsive. Excited to finally get a working pump so I can use the product.
2 de março de 2026
Opinião espontânea
Resposta da Aerless
Thanks for your review!
We’re really sorry the pump arrived broken, but we’re glad our support team has been able to assist you. A replacement is on the way, and we hope you’ll be able to fully enjoy the product very soon.
If there’s anything else you need once it arrives, feel free to reach out — we’re here to help!
Well made durable quality bag
Well made durable quality bag. Love them. Just used them for my first trip after purchasing and they are phenomenal.
20 de março de 2026
Opinião espontânea
Resposta da Aerless
Thanks so much for your kind words!
We’re thrilled to hear the bags worked so well on your first trip and that you’re happy with the quality. That’s exactly what we aim for.
Appreciate you sharing your experience — and we hope they come in handy for many more trips ahead!
Bags do compress and arrived quickly
Bags are awkward to pack since they are hard as bricks once compressed so you can't squish anything. They arrived quickly
9 de março de 2026
Opinião espontânea
Resposta da Aerless
Thanks for your honest feedback!
You’re absolutely right — once compressed, the bags become quite firm, which can make packing a bit different compared to traditional soft luggage. Many customers find it helps to place them around the edges of a suitcase or stack them strategically.
We’re glad to hear the delivery was quick, and we appreciate you sharing your experience — it helps us continue improving.
So far I have had an excellent…
So far I have had an excellent experience with my Aerless bags. When an issue did arise with the small vacuum pump, Aerless responded extremely fast and resolved my issue. The bags themselves are durable, well built, and continue to surprise me each use. My travel bug keeps me going and these bags have now gone to four countries with me in the last two months that I have had them. Many trips are coming up and I plan to take these with me everywhere and show off my bags!
15 de março de 2026
Opinião espontânea
Resposta da Aerless
Thanks so much for your amazing review!
We’re thrilled to hear the bags have been keeping up with your travels — four countries already is impressive! It’s great to know they’ve been reliable and that our team was able to quickly resolve the issue with the pump.
Wishing you many more trips ahead, and we’re glad Aerless gets to be part of them. Thanks for taking us along!
Excellent product
Excellent product. The only problem is having more room so have to watch the weight of your suitcase! I tend to overpack anyway. Loaned the bags to my sister for her trip. I bet she purchases
1 de março de 2026
Opinião espontânea
Resposta da Aerless
Thanks so much for your review!
We’re glad you’re enjoying the bags — and yes, having extra space can definitely lead to a bit of overpacking! Good call on keeping an eye on the weight.
That’s great to hear you shared them with your sister as well — we hope she enjoys them just as much.
Appreciate you taking the time to share your experience!
Great for packing jumpers and gear that…
Great for packing jumpers and gear that can be compressed - great way to save some space.
15 de março de 2026
Opinião espontânea
Resposta da Aerless
Thank you so much for your review!
We’re glad to hear the bags are helping you save space — they’re perfect for bulkier items like jumpers and gear. That’s exactly what they’re designed for.
Appreciate you sharing your experience!
Georgia peach trip
Used them for the first time on a trip to Georgia from Oregon..won’t travel without them ever again. Going to Europe for 3 weeks this fall and now we can pack more of the clothes that we need.Love the bags.
14 de março de 2026
Opinião espontânea
Resposta da Aerless
Thank you so much for your review!
We’re thrilled to hear the bags made such a difference on your trip — and that they’ve earned a permanent spot in your packing routine. Sounds like they’ll come in very handy for your upcoming Europe trip as well.
Wishing you an amazing journey, and thanks for taking Aerless along!
The zipper design is great
Though very expensive I am so far impressed with these bags. I have gotten many with the zip top and they always leak out or only last for one use then they are useless. I am hoping with the zipper design these will stay in my bag without expanding. Time will tell. Due to the type of bag it does seem they do not collapse as much as the bags I previously have used, though again, they always let air out eventually so this, I hope will be worth that trade.
12 de março de 2026
Opinião espontânea
Resposta da Aerless
Thank you so much for your thoughtful review!
We completely understand your concern around price and long-term performance — especially if you’ve had frustrating experiences with other bags losing their seal. Our zipper design is built specifically to help maintain compression over time, so we’re glad to hear it’s making a good first impression.
You’re right that the structure can feel a bit different compared to traditional bags, but the trade-off is a more reliable seal and durability.
We really appreciate you giving Aerless a try, and we hope the bags continue to meet your expectations over time. If you ever need anything, we’re here to help!
High Quality Bags
This bag is a great solution for maximizing the packing space. I already used it in a few travels and I can honestly say it was a game changer! The materials have great quality and are durable.
Highly recommend everyone trying it out
26 de fevereiro de 2026
Opinião espontânea
Resposta da Aerless
Thank you so much for your review!
We’re thrilled to hear the bags have been a game changer for your travels and that you’re happy with the quality and durability. That’s exactly what we aim for.
Really appreciate the recommendation — it means a lot!
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