I was actually a little concerned on how smooth purchasing things in another country with my debit card. Aeropay makes it fast and secure. It felt almost like home, there was never an issue and the tr... Ver mais
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Leia as opiniões dos outros
I have been using Aeropay for about 4 years now. It’s easy and convenient and allows me to send money safely and accurately. This has really been helpful by cutting out unnecessary trips to the ATM an... Ver mais
It takes way too long to get to my bank account. It’s 2025, I feel like funds should be there next business day. Easy. I feel if you want to bring more people to the platform,using this service making... Ver mais
Support is extremely slow, even when I contact them within their business hours, they say there is nobody available. Cynthia is especially the worst. I have video proof of neglect and abuse. Pleas... Ver mais
Informações sobre a empresa
Escrito pela empresa
Aeropay is America’s pay by bank network, making payments simpler and smarter for the digital economy. Our integrated products and national network turn bank linking, money movement, and risk prevention into a seamless and reliable part of any payment experience. Businesses of every size use Aeropay to lower payment costs, accelerate cashflow, and guarantee success—at scale.
Informações de contacto
540 N Dearborn St #101024, 60610, Chicago, Estados Unidos da América
- 3124652992
- hello@aeropay.com
- aeropay.com
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 68% das suas opiniões negativas
Geralmente responde em 14 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Love Aeropay super convenient and avoid…
Love Aeropay super convenient and avoid atm fees
It's pretty great
It is great really. Had a couple issues with compatibility with Chrome browser, but that got fixed. No complaints, it is the best option.
Very quick and convenient
Very quick and convenient. Super easy to use highly recommend..
Simple and efficient
Aeropay is a simple way to streamline your purchase. I don’t like to carry cash around and there is no way I’m paying the absorbent fees at the atm in the shop. Always quick and efficient; never had issues.
A+ service
The use of this is super easy and convenient. Never had issues before.
It’s very convenient
It’s very easy to use and I don’t have to carry cash. It saves me time and fees from the ATM.
Very easy to use
Very easy to use, very quick, and pretty painless. I enjoy using the app
Easy and quick
Easy & Fast
They make it super easy to purchase products! Saves time and is very helpful when support is needed.
Was as easy as using an atm
Was as easy as using an atm. Of the email receipt was perfect as well.
I never thought it would be possible to…
I never thought it would be possible to have such a quick and easy app to use when purchasing products. I simply scan the QC code at my merchant and I am instantly able to make my purchases. Thank you for such great app!
Extremely efficient and useful.
Probably the easiest way to pay for…
Probably the easiest way to pay for anything. Love it!
Unresponsive or Non-Existent Customer Service
I have had a case open with Aeropay support for weeks now with zero response from them about anything. Not even a “Sorry we’re still looking into it.” Just nothing. I wish I could rate this experience lower than 1 star.

Resposta da Aeropay
Aeropay sucks
Horrible company with with worse customer service. Been waiting on a payment from them for 6 weeks, they created/attributed my account to someone named Kevin and I'm not Kevin. Took a month or so to get them to understand that, a week or so to understand that I would like my account in my name, and now it's been 9 days since they agreed to do so, with no response nor change in my account. If someone tries to pay you through them, I'd ask for anything else, an IOU would probably be more value and less of a pain in the ass.
I had a more detailed review written but somehow trust pilot swapped that for the name of my company.

Resposta da Aeropay
Bad customer service. Possibly scam.
I used them to make a purchase and it wouldn't go through. I went ahead and paid cash for my order. An inconvenience, but not a reason to complain.
I email to fix the situation and after a few days it was fixed. A few days later, however, they put though the charge I already paid for. Upon contacted them 3 times, I never for any help. They gave me the run around.
I finally went to my bank and they realized Aeropay is a scam and refunded my money.
DO NOT USE!

Resposta da Aeropay
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