Affordable Hearing delivered a first class costumer experience in repairing my faulty hearing aid. Zoe managed the whole process from beginning to end. They even supplied a few new battery packs,... Ver mais
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Leia as opiniões dos outros
What makes the experience with Affordable Hearing such an exceptional one? In a word…Zoe! But the concept of refurbished hearing aids giving faultless performance at a fraction of the price of new de... Ver mais
A empresa respondeu
Zoe was incredibly helpful for a first time user like myself, providing lots of advice. Her responses were rapid, and she was available pretty much all the time. The options available are mind bogglin... Ver mais
A empresa respondeu
Absolutely brilliant service. Nothing was too much trouble for Zoe. She helped my dad choose some hearing aids to suit his needs perfectly and didn’t mind answering all of our questions. Super fast... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
Focussing on sustainably sourced hearing aids at affordable prices with customer care at the core of everything we do. We aim to make premium hearing aids available to as many people as possible at the best possible prices. Putting people and our planet first. Creating circular economy with our refurbished hearing aids. As well as offering best value through our 'trade-in to trade-up' initiative. Whilst striving to make a positive impact and create social value around the world with our 'Helping Others Hear' programme. Over 85,000 (and counting) free hearing aids distributed where they're most needed. Over and above all else, premium, affordable hearing aids, direct to your door!
Informações de contacto
Stapenhill House, OX15 5NR, Hook Norton, Reino Unido
- 03302303333
- info@affordable-hearing.co.uk
- affordable-hearing.co.uk
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Excellent Service and Quick Turnaround!
Excellent Service and Quick Turnaround!
Mum had an issue with her hearing aid which suddenly stopped working, so I contacted the company for support. Their customer service team was extremely helpful and polite from the very beginning. They advised me to post the device to them for inspection and repair, which I did.
To my surprise and delight, the entire process was handled very efficiently the hearing aid was repaired and returned to me within just two weeks. Not only was it fixed perfectly, but they also extended the warranty by an additional six months, which gave me great peace of mind.
Throughout the process, the staff I dealt with were courteous, professional, and reassuring. It really felt like they genuinely cared about helping me. I couldn’t have asked for a better experience top class service from start to finish!
Highly recommended!

Resposta da Affordable Hearing
Zoe went above and beyond to help me
Zoe went above and beyond to help me.
As a first time user of hearing aids and not in a position to spend £4000 on brand new hearing aids I had googled other alternatives, I came across affordable hearing. I’d sent an email to which Zoe had taken the time out of her evening to call me on the phone and discuss options and what budget I had at the time. Asked me various in depth questions about my listening habits, what environment I work in noise wise and what I was hoping to get out of my hearing aids apart from the ability to hear well again. With this she had a look at the inventory of what she had in stock and recommended a pair of Oticon OPN 3. These hearing aids have been fantastic other than the odd little glitch while streaming which has been cured with a simple restart. She was even able to have them programmed and sent to me in time for Christmas 2024. Even checked in with me after I had received them to make sure everything was ok and to check I was getting on with them. Would highly recommend and will definitely be looking to upgrade my current pair in the future. Thank you!

Resposta da Affordable Hearing
Excellent service
I got in touch with affordable hearing first thing on a Monday morning and spoke to Zoe explaining that I had lost my hearing aids and was in need of some replacements despite The fact she was mid holiday after a few e-mails and phone calls she managed to program a pair of excellent aids and send them out the same day a service that goes above and beyond in my opinion many thanks
Robert

Resposta da Affordable Hearing
Great customer interaction
Great customer interaction, affordable quality aids.
Choice of quality brands.
Customer service is super they follow you from A to Z until the service is complete and satisfactory.

Resposta da Affordable Hearing
Highly recommended
Zoe was incredibly helpful for a first time user like myself, providing lots of advice. Her responses were rapid, and she was available pretty much all the time. The options available are mind boggling so you really need someone who understands, from a user perspective, which 'bells and whistle' are useful or otherwise before spending a lot of money.

Resposta da Affordable Hearing
Explained product choice options and…
Explained product choice options and technology well and how hearing aids would be set up to align with my hearing test results. Answered all my technical queries and concerns clearly.
Product and service are priced fairly, after sales service excellent and quick to respond to any needs.

Resposta da Affordable Hearing
Quick and highly efficient response to my requests.
Quickand highly efficient response to my request with much appreciated attention to detail.

Resposta da Affordable Hearing
I received the best service and great…
I received the best service and great advice. Nothing was too much trouble for Zoe and Fenella. I’m incredibly happy with my hearing aids Thank you so much.

Resposta da Affordable Hearing

Resposta da Affordable Hearing
Excellent service
Excellent service, contact and products!
Way beyond helpful, kept in touch with advice, progress of orders and helped me all the way. Couldn't recommend more!
Many thanks again Rob

Resposta da Affordable Hearing
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