Aucune réponse aux demandes via le service client, colis reçu au bout de 10 jours sans aucun suivi disponible, j’ai presque cru à une arnaque.
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
AFIBEL est en redressement judiciaire depuis décembre 2025 mais continue à envoyer catalogue - mails de vente en ligne offrant des promos, courrier concernant des jeux... sans rembourser. Afibel méri... Ver mais
Je ne comprends pas les avis négatifs.jai commandé vendredi, aujourd'hui mardi ma commande est arrivée.les articles sont de très bonne qualité avec des réductions de fou !certe il n'y a pas de suivi m... Ver mais
Rien à redire sur l'article que j'ai reçu, conforme à mes attentes. J'ai commandé le 26/06/2026, colis envoyé par Afibel 4 jours après le 30/06. J'ai trouvé le délai d'expédition un peu long, alors qu... Ver mais
Informações sobre a empresa
- Loja de moda feminina
- também em
- Loja de artigos domésticos
- Loja de calçado
- Loja de estampagem de roupa
- Loja de lingerie
- Loja de roupa em tamanhos grandes
Escrito pela empresa
Afibel, place aux envies Mode et Maison ! Depuis 1954, Afibel accompagne toutes les envies avec une mode actuelle, confortable et pensée pour toutes les silhouettes. Au fil des années, la marque a développé un véritable savoir-faire autour de la mode femme, de la grande taille, de la lingerie, des chaussures et de la mode homme, avec une attention particulière portée aux coupes, aux matières, au confort et à la liberté de mouvement. Parce que se sentir bien ne s'arrête pas au dressing, Afibel élargit son univers pour proposer toujours plus de choix autour de la Maison. Décoration, mobilier, linge de maison, literie, cuisine, rangement ou encore jardin : nos collections permettent à chacun(e) de créer des espaces uniques et pleins de style, pour se faire plaisir au quotidien. Notre ambition est simple : vous offrir plus de choix, plus de liberté et plus de plaisir, aussi bien pour vous habiller que pour aménager votre intérieur. Afibel sélectionne des produits qui associent style, confort et praticité et développe régulièrement de nouvelles collections et nouvelles collaborations afin de répondre à toutes les envies Mode et Maison. Nos équipes sont implantées près de Lille, dans les Hauts-de-France, où nous cultivons depuis toujours des valeurs de proximité, de savoir-faire et d'attention portée à nos clientes et clients. Sur Afibel.com, retrouvez nos collections de vêtements femme et homme, lingerie, chaussures, accessoires, beauté ainsi qu'un large choix de produits pour la maison, la décoration, le mobilier et la literie. Notre raison d'être : permettre à chacun(e) de se sentir bien, sûr(e) de soi et libre d'avoir envie !
À vos côtés avant et après votre commande
Escrito pela empresa
- Besoin d’aide ? Nous sommes là.
- Une question sur un article, votre commande, votre livraison ou votre retour ? Retrouvez de nombreuses réponses dans notre FAQ Afibel.
- Des achats en toute sérénité
- Paiements sécurisés, plusieurs moyens de paiement et possibilité de retourner vos articles : nous mettons tout en œuvre pour vous proposer une expérience d’achat simple, pratique et rassurante.
- Toujours une bonne raison de se faire plaisir
- Chez Afibel, les envies s’accompagnent régulièrement de privilèges et d’avantages : livraison offerte selon les offres en cours, remises, opérations spéciales et autres attentions à découvrir tout au long de l’année sur Afibel.com.
Plusieurs solutions de livraison
Faites-vous livrer où vous le souhaitez.
Selon les produits commandés, Afibel vous propose différentes solutions de livraison : en point relais Mondial Relay, à domicile ou en point Pickup (commerçant ou bureau de poste). Pour certains articles de nos marques partenaires, des services de livraison adaptés peuvent également être proposés.
Informações de contacto
2,8
Aceitável
6 mil opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Poderá usar IA para responderLer mais
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
The Perfect Company
The dress I have just received from yourselves is beautiful and fits perfectly. I always find your clothes are a true fit for the size on the label. I also find the quality is excellent. For me who can no longer go out to buy clothes it’s so good to have a company like Afibel to order from.
6 de junho de 2025
Resposta da AFIBEL
Dear Ina
Thank you for taking the time to leave us this amazing 5 star review.
It's a pleasure to hear how happy you are with your dress I'm pleased to hear it fits perfectly. We consistently aim to deliver great choice and quality across all our catalogues.
We hope to hear from you again in the future. Happy shopping!
Kind regards
Simon
Afibel Customer Services
My only problem was parcel took two…
My only problem was parcel took two weeks to get to me .
24 de maio de 2025
Resposta da AFIBEL
Dear Helen
Thank you for taking the time to leave us this feedback.
As all our orders are shipped directly from our warehouse in France, we do advise to allow 7 to 10 working days for delivery.
However, I'm sorry to hear on this occasion it took 2 weeks to arrive but generally delivery is much quicker.
Kind Regards
Simon
Afibel Customer Service
I am delighted with the nightdresses
I am delighted with the nightdresses I received recently. They are of good quality and with a cute teddy-bear pattern. What I am not so happy about is Afibel's choice of EVRI as their chosen carrier. This company has consistently come bottom of customer satisfaction surveys and the reason is clear - in this instance, after Afibel emailed me to say the goods were shipped, EVRI came up with "we are expecting it" for six whole days! We and Afibel assumed that the package was lost and Afibel were preparing to refund ... not good enough - therefore I have given only 4 stars!!
5 de junho de 2025
Resposta da AFIBEL
Dear John
Thank you for taking the time to leave us this 4 star review.
I'm pleased to hear you're happy with the nightdresses you've recently received.
However, I'm sorry to hear your parcel took a little longer than expected to arrive on this occasion. We do aim to deliver all parcels within 7 to 10 working days from the date of order.
Kind Regards
Simon
Afibel Customer Service
J'ai acheté un blazer tagada taille 46…
J'ai acheté un blazer tagada taille 46 décrit comme "'marine"'
Au reçu de celui-ci il est tout simplement bleu, proche du bleu roi et dans un état ! le dos, les manches froissées de façon incroyable, j'ai lavé l'article, tenté de repasser, le tissu est de mauvaise qualité, il faudrait un teinturier pour y remédier. Afibel a ENORMEMENT perdu en qualité, étant cliente et ayant acheté un blazer il y a longtemps aucune comparaison....... Je verrai à commander ailleurs à l'avenir
6 de maio de 2025
Opinião espontânea
I am returning my parcel tomorrow
I am returning my parcel tomorrow, it’s shorter than I expected, the material is all crushed as if it’s been worn, and very thin. Not your normal, I have placed another order.
23 de maio de 2025
Resposta da AFIBEL
Dear Adelaide
Thank you for taking the time to leave us this feedback.
I'm sorry to hear you wasn't happy with your order on this occasion. Please allow up to 14 days for your return to be processed from the date of return.
Kind Regards
Simon
Afibel Customer Service
FASTER DELIVERY
I think the delivery could be faster, especially when you pay for it. I am very disappointed with that. Have not received my order yet, it is now the 04/06/2025.
22 de maio de 2025
Resposta da AFIBEL
Dear Sue
Thank you for taking the time to leave us this feedback.
I'm sorry to hear you're still waiting for your parcel. As all our orders are shipped directly from our warehouse in France, we do aim to deliver all parcels within 7 to 10 working days from the date of order.
So we can look into this for you, please could you send us an email to service@afibel.co.uk with either your customer number or full name and address, including postcode, we can then look into this for you. Alternatively, please call our customer service team on 0330 123 1293 where one of our advisors will be happy to help.
Kind Regards
Simon
Afibel Customer Service
J ai acheter un soutien gorge au bout…
J ai acheter un soutien gorge au bout de 3 semaines armature ce sont percer dans le tissus dont le 22 avril
J ai renvoyer l article pour un remboursement avec la preuve de dépôt piece d identité. Ils ne veulent toujours pas me rembourser prenant le prétexte qu il on pas reçu l article
Pour moi afibel c est fini
C honteux c est des voleur
22 de abril de 2025
Opinião espontânea
Resposta da AFIBEL
Dear customer
Thank you for taking the time to leave us this amazing 5 star review.
I am pleased to hear that you are happy with the quality of our clothing and your order arrived in a timely manner.
We hope to hear from you again in the future. Happy shopping!
Kind regards
Nicola
Afibel Customer Services
Very good discounts
5 de maio de 2025
Resposta da AFIBEL
Dear Susan
Thank you for taking the time to leave us this great 5 star review.
I am pleased to hear that you are happy with the price of your order.
We hope to hear from you again in the future. Happy shopping!
Kind regards
Nicola
Afibel Customer Services
Received my parcel with great care and…
Received my parcel with great care and very friendly courier
13 de maio de 2025
Resposta da AFIBEL
Dear Mrs Peel
Thank you for taking the time to leave us this brilliant 5 star review.
I am pleased to hear that you are happy with your order and it arrived in a timely manner by your friendly courier.
We hope to hear from you again in the future. Happy shopping!
Kind regards
Nicola
Afibel Customer Services
Resposta da AFIBEL
Dear Peter
Thank you for taking the time to leave us this amazing 5 star review.
I am pleased to hear that you are happy with your order and it arrived in a timely manner.
We hope to hear from you again in the future. Happy shopping!
Kind regards
Nicola
Afibel Customer Services
Absolutely disgusted with this company
Absolutely disgusted with this company, I was offered a free air fryer with my order in March, when my order arrived there was no air fryer, I telephoned the company (12p per minute!) and was told that it would arrive in April, when it didn't arrive in April I was told that I had to place another order to recieve it, which I did and still no air fryer came, instead I got a mosquito trap?! and a letter to say that the airfryer would not be coming back into stock!!
23 de maio de 2025
Opinião espontânea
Resposta da AFIBEL
Dear Mrs Hooper
Thank you for taking the time to leave us this feedback.
I'm sorry to hear you didn't receive your free air fryer. However, occasionally due to exceptionally high demand free gifts may go out of stock and we do reserve the right to send an alternative gift or shopping voucher where this may occur. Please accept my apologies and I will pass this feedback on.
Kind Regards
Bill
Afibel Customer Service
Resposta da AFIBEL
Dear Miss Bowden
Thank you for taking the time to leave us this fantastic 5 star review.
I'm pleased to hear you're happy with the service you've received.
We hope to hear from you again in the future. Happy shopping!
Kind regards
Simon
Afibel Customer Service
Great quality and generous fitting
Always great quality and generous fitting, making them so comfortable to wear. Also styles you don't see in shops.
8 de maio de 2025
Resposta da AFIBEL
Dear Linda
Thank you for taking the time to leave us this amazing 5 star review.
It's great to hear you're happy with all aspects of your order including the styles you don't generally find in the high street shops.
We hope to hear from you again in the future. Happy shopping!
Kind regards
Simon
Afibel Customer Service
The clothes fitted well and arrived in…
The clothes fitted well and arrived in good time for a meeting with familly. I was very pleased with the quality and the fit.
8 de maio de 2025
Resposta da AFIBEL
Dear Dee
Thank you for taking the time to leave us this fantastic 5 star review.
It's a pleasure to hear you're happy with all aspects of your order and I'm pleased it was delivered in a quick and timely manner.
We hope to hear from you again in the future. Happy shopping!
Kind regards
Simon
Afibel Customer Service
Great choice
Great choice
Prices fair for good quality
Received on time
Packaging always done nicely
15 de maio de 2025
Resposta da AFIBEL
Dear Shirley
Thank you for taking the time to leave us this fantastic 5 star review.
I'm pleased to hear you're happy with choice we offer.
We hope to hear from you again in the future. Happy shopping!
Kind regards
Simon
Afibel Customer Service
A FUIR
A FUIR ! Vous promettent des cadeaux que vous ne recevez jamais, j ai essayé de téléphoner, en vain !...attendu 3x 2omn....personne !!!de plus l article que j ai reçu est horrible, faudrait avoir 150 ans pour porter ça..je ne recommande pas du tout !au bout de 3x20mn d attente, je tombe sur un conseiller qui me raconte vraiment n importe quoi !!!
28 de maio de 2025
Opinião espontânea
Fabulous style and quality
Fabulous style and quality, great offers However, supply and ďelivery times require lot of patience compared to other online retailers. Perhaps this is a result of Brexit?
18 de abril de 2025
Resposta da AFIBEL
Dear John
Thank you for taking the time to leave us this good 4 star review.
I'm pleased to hear you're happy with the styles and quality we offer.
We do advise to allow 7 to 10 working days for delivery on all orders as they are shipped directly from our warehouse in France. Where the majority of orders are delivered in a quick and timely manner, we do also believe in setting expectations in order to avoid disappointment.
We hope to hear from you again in the future. Happy shopping!
Kind regards
Simon
Afibel Customer Service
i find the staff very helpful and …
i find the staff very helpful and nothing too much bother. T have been a customer for nearly twelve years and hopetyo continue shopping with the company
7 de maio de 2025
Resposta da AFIBEL
Dear Sylvia
Thank you for taking the time to leave us this fantastic 5 star review.
It's a pleasure to hear you're happy with the service you receive from the staff at Afibel. I will be sure to pass this feedback on to the team.
We hope to hear from you again in the future. Happy shopping!
Kind regards
Simon
Afibel Customer Service
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.