Aucune réponse aux demandes via le service client, colis reçu au bout de 10 jours sans aucun suivi disponible, j’ai presque cru à une arnaque.
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
AFIBEL est en redressement judiciaire depuis décembre 2025 mais continue à envoyer catalogue - mails de vente en ligne offrant des promos, courrier concernant des jeux... sans rembourser. Afibel méri... Ver mais
Je ne comprends pas les avis négatifs.jai commandé vendredi, aujourd'hui mardi ma commande est arrivée.les articles sont de très bonne qualité avec des réductions de fou !certe il n'y a pas de suivi m... Ver mais
Rien à redire sur l'article que j'ai reçu, conforme à mes attentes. J'ai commandé le 26/06/2026, colis envoyé par Afibel 4 jours après le 30/06. J'ai trouvé le délai d'expédition un peu long, alors qu... Ver mais
Informações sobre a empresa
- Loja de moda feminina
- também em
- Loja de artigos domésticos
- Loja de calçado
- Loja de estampagem de roupa
- Loja de lingerie
- Loja de roupa em tamanhos grandes
Escrito pela empresa
Afibel, place aux envies Mode et Maison ! Depuis 1954, Afibel accompagne toutes les envies avec une mode actuelle, confortable et pensée pour toutes les silhouettes. Au fil des années, la marque a développé un véritable savoir-faire autour de la mode femme, de la grande taille, de la lingerie, des chaussures et de la mode homme, avec une attention particulière portée aux coupes, aux matières, au confort et à la liberté de mouvement. Parce que se sentir bien ne s'arrête pas au dressing, Afibel élargit son univers pour proposer toujours plus de choix autour de la Maison. Décoration, mobilier, linge de maison, literie, cuisine, rangement ou encore jardin : nos collections permettent à chacun(e) de créer des espaces uniques et pleins de style, pour se faire plaisir au quotidien. Notre ambition est simple : vous offrir plus de choix, plus de liberté et plus de plaisir, aussi bien pour vous habiller que pour aménager votre intérieur. Afibel sélectionne des produits qui associent style, confort et praticité et développe régulièrement de nouvelles collections et nouvelles collaborations afin de répondre à toutes les envies Mode et Maison. Nos équipes sont implantées près de Lille, dans les Hauts-de-France, où nous cultivons depuis toujours des valeurs de proximité, de savoir-faire et d'attention portée à nos clientes et clients. Sur Afibel.com, retrouvez nos collections de vêtements femme et homme, lingerie, chaussures, accessoires, beauté ainsi qu'un large choix de produits pour la maison, la décoration, le mobilier et la literie. Notre raison d'être : permettre à chacun(e) de se sentir bien, sûr(e) de soi et libre d'avoir envie !
À vos côtés avant et après votre commande
Escrito pela empresa
- Besoin d’aide ? Nous sommes là.
- Une question sur un article, votre commande, votre livraison ou votre retour ? Retrouvez de nombreuses réponses dans notre FAQ Afibel.
- Des achats en toute sérénité
- Paiements sécurisés, plusieurs moyens de paiement et possibilité de retourner vos articles : nous mettons tout en œuvre pour vous proposer une expérience d’achat simple, pratique et rassurante.
- Toujours une bonne raison de se faire plaisir
- Chez Afibel, les envies s’accompagnent régulièrement de privilèges et d’avantages : livraison offerte selon les offres en cours, remises, opérations spéciales et autres attentions à découvrir tout au long de l’année sur Afibel.com.
Plusieurs solutions de livraison
Faites-vous livrer où vous le souhaitez.
Selon les produits commandés, Afibel vous propose différentes solutions de livraison : en point relais Mondial Relay, à domicile ou en point Pickup (commerçant ou bureau de poste). Pour certains articles de nos marques partenaires, des services de livraison adaptés peuvent également être proposés.
Informações de contacto
2,8
Aceitável
6 mil opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Items areas described.and free gift is…
Items areas described.and free gift is really nice
29 de maio de 2025
Resposta da AFIBEL
Dear Mrs McLeod
Thank you for taking the time to leave us this fantastic 5 review.
I'm pleased to hear you're happy with your order and you like your free gift.
We hope to hear from you again in the future. Happy shopping!
Kind regards
Simon
Afibel Customer Services
I am very pleased with one of the items…
I am very pleased with one of the items I bought unfortunately the trousers were much too big.
4 de junho de 2025
Resposta da AFIBEL
Dear Mrs Tanner
Thank you for taking the time to leave us this good 5 star review.
I'm pleased to hear you're happy with part of your order. If you wish to return the trousers for a refund or exchange, please follow the instructions on your returns form.
We hope to hear from you again in the future. Happy shopping!
Kind regards
Simon
Afibel Customer Services
Resposta da AFIBEL
Dear Mrs Smith
Thank you for taking the time to leave us this fantastic 5 star review.
I'm pleased to hear you're happy with your order and it was delivered in a quick and timely manner.
We hope to hear from you again in the future. Happy shopping!
Kind regards
Simon
Afibel Customer Services
Arnaque
Arnaque, j' ai acheté 2 pantalon d ' ete ,lls sont déchiré apres une semaine de porté.
Très mauvaise qualité de proudut.
A fuir ce site.
17 de junho de 2024
Opinião espontânea
Free Air Fryer?…
I reserved a free Air Fryer as requested but when my order came it was a ceramic mosquito lamp I got as a freebie. I've noticed other customers complaining of the same thing, how many people did get the air fryer.
9 de junho de 2025
Opinião espontânea
Resposta da AFIBEL
Dear John
Thank you for taking the time to leave us this feedback.
I'm sorry to hear you didn't receive your free air fryer with your order. If you would like to discuss this further, please could you send us an email to service@afibel.co.uk with either your customer number or full name and address, including postcode, we can then look into this for you. Alternatively, please call our customer service team on 0330 123 1293 where one of our advisors will be happy to help.
Kind Regards
Simon
Afibel Customer Service
The delivery company kept me informed…
The delivery company kept me informed and the tee shirts fitted me well
3 de junho de 2025
Resposta da AFIBEL
Dear Doreen
Thank you for taking the time to leave us this fantastic 5 star review.
I'm pleased to hear you're happy with all aspects of your order and the t shirts are a perfect fit.
We hope to hear from you again in the future. Happy shopping!
Kind regards
Simon
Afibel Customer Services
Was disappointed at not having the free…
Was disappointed at not having the free gift of a small air fryer as promised first time I’ve been let down
21 de maio de 2025
Resposta da AFIBEL
Dear Mrs Myatt
Thank you for taking the time to leave us this feedback.
I'm sorry to hear you didn't receive your free air fryer with your order on this occasion. If you would like to discuss this further, please could you send us an email to service@afibel.co.uk with either your customer number or full name and address, including postcode, we can then look into this for you. Alternatively, please call our customer service team on 0330 123 1293 where one of our advisors will be happy to help.
Kind Regards
Simon
Afibel Customer Service
Resposta da AFIBEL
Dear Heather
Thank you for taking the time to leave us this fantastic 5 star review.
I'm pleased to hear your order arrived quickly and promptly.
We hope to hear from you again in the future. Happy shopping!
Kind regards
Simon
Afibel Customer Services
Because order came without problems
29 de maio de 2025
Resposta da AFIBEL
Dear Christine
Thank you for taking the time to leave us this fantastic 5 star review.
I'm pleased to hear you're happy with your order.
We hope to hear from you again in the future. Happy shopping!
Kind regards
Simon
Afibel Customer Services
Resposta da AFIBEL
Dear Jean
Thank you for taking the time to leave us this fantastic 5 star review.
I'm pleased to hear your order arrived quickly and promptly.
We hope to hear from you again in the future. Happy shopping!
Kind regards
Simon
Afibel Customer Services
To be honest my choices are very few…
To be honest my choices are very few due to my size I am only 5foot so most items I have to cut a lot of material away and gets to the point where I have alot of alterations..it is a pity because l love a lot of your garments.. Sylvia
31 de maio de 2025
Resposta da AFIBEL
Dear Sylvia
Thank you for taking the time to leave us this feedback.
I'm sorry to hear the sizing of some of our garments aren't always suitable for you.
Kind Regards
Simon
Afibel Customer Service
Bad sizing change
I usto really love afibel clothing especially there tops, but since they have changed there sizing nothing fits right, was a 16 to 18 fit perfect now it's 14 to 16 not big enough or 18 to 20 too big. Think it's time to look elswear.
31 de maio de 2025
Resposta da AFIBEL
Dear Christine
Thank you for taking the time to leave us this feedback.
I'm sorry to hear our sizing is no longer suitable for you. I will be sure to pass this feedback on to our commercial team.
Kind Regards
Simon
Afibel Customer Serviice
Quick delivery.
30 de maio de 2025
Resposta da AFIBEL
Dear Anon
Thank you for taking the time to leave us this fantastic 5 star review.
I'm pleased to hear your order arrived promptly.
We hope to hear from you again in the future. Happy shopping!
Kind regards
Simon
Afibel Customer Services
Really lovely clothes well made lovely…
Really lovely clothes well made lovely colours
22 de maio de 2025
Resposta da AFIBEL
Dear Mrs Hale
Thank you for taking the time to leave us this fantastic 5 star review.
It's great to know you find our clothing range fantastic quality and have plenty of lovely colours to choose from.
We hope to hear from you again in the future. Happy shopping!
Kind regards
Simon
Afibel Customer Services
Very good service and quality products
Shopped for years with Afibel always had good service and very good products.I am an OAP and will continue to shop with them in the future.Their sales especially appeal to me due to limited funds.
28 de maio de 2025
Resposta da AFIBEL
Dear Patricia
Thank you for taking the time to leave us this fantastic 5 star review.
It's a pleasure to hear you enjoy shopping with Afibel. We hope to hear from you again in the future. Happy shopping!
Kind regards
Simon
Afibel Customer Services
What went wrong you sent it to the…
What went wrong you sent it to the wrong address now I paid £ 9.92 to send it back to you as the next date for a returns pick up was going to be 12 th June the parcel was delivered on Thursday last week. Hopefully when you received the package you will redirect it to the correct delivery address. The delivery address on the invoice was correct but the parcel was sent to the billing address. Which is definitely a mistake by you as the delivery people would not have had details of my
Billing at least I hope not
Regards Catherine Prentice.
28 de maio de 2025
Resposta da AFIBEL
Dear Catherine
Thank you for taking the time to leave us this feedback.
I'm sorry to hear that you are unhappy with your order on this occasion. So we can look into this for you, please could you send us an email to service@afibel.co.uk with either your customer number or full name and address, including postcode, we can then look into this for you. Alternatively, please call our customer service team on 0330 123 1293 where one of our advisors will be happy to help.
Kind Regards
Nicola
Afibel Customer Service
Not so much dislike but wondered what…
Not so much dislike but wondered what had happened to the box it was in. Battered and taped up to glory by the post office (i presume). Fortunately the contents were not damaged.
26 de maio de 2025
Resposta da AFIBEL
Dear Anne
Thank you for taking the time to leave us this feedback.
I'm sorry to hear that you are unhappy with your order on this occasion. So we can look into this for you, please could you send us an email to service@afibel.co.uk with either your customer number or full name and address, including postcode, we can then look into this for you. Alternatively, please call our customer service team on 0330 123 1293 where one of our advisors will be happy to help.
Kind Regards
Nicola
Afibel Customer Service
Resposta da AFIBEL
Dear Patricia
Thank you for taking the time to leave us this brilliant 5 star review.
I am pleased to hear that you are happy with your order and that it was purchased at an affordable price.
We hope to hear from you again in the future. Happy shopping!
Kind regards
Nicola
Afibel Customer Services
Ordering online is very easy
Ordering online is very easy. Afibel is very professional, efficient and a pleasure to deal with.
27 de maio de 2025
Resposta da AFIBEL
Dear Doris
Thank you for taking the time to leave us this amazing 5 star review.
I am pleased to hear that you are very happy with all aspects of your recent order. I will be sure to pass your feedback onto our team who will be delighted.
We hope to hear from you again in the future. Happy shopping!
Kind regards
Nicola
Afibel Customer Services
Took to long to notify me that the…
Took to long to notify me that the skirt for a matching outfit was out of stock then sent the top and said they have sent a cheque for the refund but I pated by debit card so I'm not happy with the service
26 de maio de 2025
Resposta da AFIBEL
Dear Karen
Thank you for taking the time to leave us this feedback.
I'm sorry to hear that you are unhappy with your order on this occasion. So we can look into this for you, please could you send us an email to service@afibel.co.uk with either your customer number or full name and address, including postcode, we can then look into this for you. Alternatively, please call our customer service team on 0330 123 1293 where one of our advisors will be happy to help.
Kind Regards
Nicola
Afibel Customer Service
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.