So far so good.. very impressed with how easy it was to open the account and also how simple it was to fund the account. I am very used to banking apps - use Raisin and Hargraves Lansdown savings apps... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Easy to create an account and staff friendly. The only problem was that inexact instructions made transferring money difficult, made even worse by error messages that did not explain or direct the use... Ver mais
A empresa respondeu
Very easy and transparent to deal with , very pleasant site to use , after this experience my wife will be using yourselves in future .
A empresa respondeu
The account was easy to open and fund. Although the account was opened through the APP there is also a phone line where you can speak to the friendly helpful staff. For me this was very reassuring.
Informações sobre a empresa
Escrito pela empresa
Afin Bank Limited – Empowering Financial Inclusion Through Effortless Digital Banking Afin Bank is a UK based digital bank dedicated to serving the underserved. We offer mortgage solutions through intermediaries and direct to customers, and savings solutions via our simple, secure mobile app. Backed by WAICA Re, our regulated services include FSCS-protected savings and both residential and buy-to-let mortgages across England and Wales.
Informações de contacto
Lower Ground Floor, 10 Chiswell Street, EC1Y 4UQ, London, Reino Unido
- 0333 344 2974
- support@afinbank.com
- afinbank.com
4,5
Excelente
62 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
It's very easy to check the important…
It's very easy to check the important information and where to change preferences.
10 de julho de 2026
Great savings rate
Great savings rate, user friendly website and app, really easy to open app.
10 de julho de 2026
Very easy to set up account
Very easy to set up account. I did use the customer service helpline at one point, and they answered the phone quickly and were very helpful. I would recommend.
2 de julho de 2026
The account was easy to open and fund
The account was easy to open and fund. Although the account was opened through the APP there is also a phone line where you can speak to the friendly helpful staff. For me this was very reassuring.
9 de julho de 2026
Poderá usar IA para responderLer mais
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Very helpful nothing was too much…
Very helpful nothing was too much trouble kindly and patiently explained first class
8 de julho de 2026
Resposta da Afin Bank
Thank you for such a wonderful review. We’re delighted to hear that our team were able to support you so well and make things clear along the way.
We’ll be sure to pass your kind comments on, as feedback like this means a great deal to our colleagues.
If you ever need any further support during your banking with us, please do get in touch — we’ll be happy to help.
Thanks again for choosing Afin Bank.
Resposta da Afin Bank
Thank you for your review. We’re really pleased to hear your experience with Afin Bank has been positive so far.
We’ll continue working hard to make your banking experience a good one, and if you ever need any support, please do get in touch — we’ll be happy to help.
Thanks again for choosing Afin Bank.
It was easy to download the app
It was easy to download the app, verify my identity and deposit funds in to my new savings account.
7 de julho de 2026
Resposta da Afin Bank
Thank you for your fantastic review. We’re delighted to hear you had a positive experience getting started with Afin Bank.
We aim to make the journey from downloading the app through to opening and funding an account as smooth as possible, so it’s great to receive this feedback.
If you ever need any support during your banking with us, please do get in touch — we’ll be happy to help.
Thanks again for choosing Afin Bank.
Very easy and transparent to deal with…
Very easy and transparent to deal with , very pleasant site to use , after this experience my wife will be using yourselves in future .
7 de julho de 2026
Resposta da Afin Bank
Thank you for such a lovely review. We’re really pleased to hear you had such a positive experience with Afin Bank.
It’s great to know that you found the process clear and easy to use, and we’re especially grateful that you would recommend us to your family.
If you or your wife ever need any support, please do get in touch — we’ll be happy to help.
Thanks again for choosing Afin Bank.
Quick and easy
6 de julho de 2026
Resposta da Afin Bank
Thank you for your great review. We’re really pleased your experience with Afin Bank got off to such a positive start.
We know how important it is for banking to feel simple and efficient, so it’s lovely to receive this feedback.
If you ever need any support, please do get in touch, we’ll be happy to help.
Thanks again for choosing Afin Bank.
Resposta da Afin Bank
Thank you for your fantastic review. We’re so pleased to hear you had a smooth and efficient experience with Afin Bank.
We’ve worked hard to make getting started as simple as possible, so it’s great to receive this feedback.
If you ever need any support during your banking with us, please do get in touch, we’ll be happy to help.
Thanks again for choosing Afin Bank.
The account opening process was easy…
The account opening process was easy peasy & the app is intuitive.. it does what it needs to do.
I can't fault the process whatsoever.
28 de junho de 2026
Resposta da Afin Bank
Thank you for such a brilliant review. We’re really pleased to hear your account opening experience was smooth and that the app has made a great first impression.
We’ve worked hard to make the journey simple and easy to use, so feedback like this means a lot to the team.
If you ever need any support during your banking with us, please do get in touch, we’ll be happy to help.
Thanks again for choosing Afin Bank.
Very happy with the service so far
Very happy with the service so far. The app is easy to use too! Thank you.
26 de junho de 2026
Resposta da Afin Bank
Thank you for such a lovely review. It’s always great to hear when customers are enjoying their experience with Afin Bank.
We’re really pleased the app and service have made a good impression so far, and we’ll do our best to keep that experience going.
If you ever need us, please do get in touch — we’ll be happy to help.
Thanks again for choosing Afin Bank.
A well designed app that's easy to use.
24 de junho de 2026
Resposta da Afin Bank
Thank you for your fantastic review. We’re delighted to hear you’ve had a positive experience using the Afin Bank app.
We’ve worked hard to make the app simple and easy to navigate, so it’s great to receive this feedback.
If you need any support during your banking with us, please do reach out and we’ll be happy to help.
Thanks again for choosing Afin Bank.
Easy to open account
Easy to open account. Details verified quickly. Transfers were simple
1 de julho de 2026
Resposta da Afin Bank
Thank you for your fantastic review. We’re really pleased to hear you had a smooth experience getting started with Afin Bank.
It’s great to know the verification and transfer process worked well for you, as we aim to make banking with us as simple as possible.
If you need any support during your banking with us, please do reach out and we’ll be happy to help.
Thanks again for choosing Afin Bank.
very easy to open account thank you
23 de junho de 2026
Resposta da Afin Bank
Thank you for your lovely review. We’re delighted to hear you had such a smooth account opening experience.
It’s great to know the process worked well for you.
If you need any support during your banking with us, please do reach out and we’ll be happy to help.
Thanks again for choosing Afin Bank.
Resposta da Afin Bank
Thank you so much for your fantastic review. We’re really pleased to hear you’ve had zero problems and are enjoying using the app.
If we can be of any further assistance during your banking with us, please do reach out.
Thanks again for choosing Afin Bank.
Resposta da Afin Bank
Thank you for your lovely review. We’re delighted to hear you had a smooth experience with Afin Bank.
We work hard to make our app and account opening journey as simple as possible, so it’s great to receive this feedback.
If you need any support during your banking with us, please do reach out and we’ll be happy to help.
Thanks again for choosing Afin Bank.
Easy and straightforward
Easy and straightforward to access and complete both the application and transfer of funds
28 de junho de 2026
Resposta da Afin Bank
Thank you for your great review. We’re delighted to hear the account opening journey and transfer of funds worked well for you.
We’ve worked hard to make the process as clear and simple as possible, so it’s lovely to receive this feedback.
If you need any support during your banking with us, please do reach out and we’ll be happy to help.
Thanks again for choosing Afin Bank.
Good interest rate
Good rate of interest,fairly easy to use website, time will tell.
19 de junho de 2026
Resposta da Afin Bank
Thank you for taking the time to leave us a review. We’re pleased to hear our interest rate stood out to you and that you found the website fairly easy to use.
We appreciate your feedback and hope you continue to have a positive experience with Afin Bank.
If we can be of any assistance during your banking with us, please do reach out and we’ll be happy to help.
Thanks again for choosing Afin Bank.
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.
Saiba mais sobre outros tipos de opiniões.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.