Some of the best rates for fixed savings accounts out there. The whole signing-up process went well; no issues at all. User-friendly website and smooth experience.
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Leia as opiniões dos outros
Registered and set up a new account online ready for a transfer of funds. Online set up was simple and efficient. Email query responded to well within the 24 hours advertised. A telephone call was an... Ver mais
So far so good . Opening the 1 year fixed account was easy . The online "signing the account application form" was a bit unusual . First time in 24 years of online banking have I done that and n... Ver mais
A empresa respondeu
Unlike other companies that emphasises you will get a response to your questions etc. - Stream Bank respond within 24 hrs. Verbally, your Customer services speak with a clear English voice - which... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
StreamBank is a new specialist Bank, founded to serve specialist property and savings customers with the best financial solutions, through the combination of experience, judgement and desire to find a solution.
Informações de contacto
Capital Tower, 23rd Floor, Greyfriars Road, CF10 3AG , Cardiff, Reino Unido
- 02039626511
- savings@streambank.co.uk
- streambank.co.uk
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Great bank for savings accounts
Some of the best rates for fixed savings accounts out there. The whole signing-up process went well; no issues at all. User-friendly website and smooth experience.
Easy process to deal with maturity.
It seems to be OK but the use of Adobe…
It seems to be OK but the use of Adobe is a bit weird
If I could give zero stars that would reflect my experience
Applied online for Streambank's 1 year fixed rate server on May 1st. The online process was tedious compared to other bank offerings, but eventually you are given a user code and establish an appropriate password. You are then given a one time authentication code to access their website the first time and are informed that you might need to wait up to 3 hours for an account number and sort code to invest into this account.
So far so good.
After 6 hours I had not received an account number or sort code so duly phoned their contact number. I was held in a queue, no information was forthcoming about my position in the queue, but was informed that they were receiving a large number of calls and maybe I should use their ring-back service.
Oh dear alarm bells started to ring, you might expect this message if you were an established customer, but not when attempting to be a new one.
After 20 mins I selected their ring-back service and never received a call back so no way could I support their excellent customer service reviews as never managed to engage with them.
At 22.30 I still had no details about my account number or sort code on either their website or by email.
I used their website messenger to state that they can remove my account.
Fortunately I lost nothing but time, but have to say I was less than impressed with their performance.
Excellent Service
I have been shopping from liberty flight for many years now, always happy with the product, delivery & way to pay.
Customer Services is really excellent .
A SEEMLESS EXPERIENCE FROM BEGINNING TO…
A SEEMLESS EXPERIENCE FROM BEGINNING TO END WOULD CERTAINLY RECOMMEND
I was dealt with by a pleasant
I was dealt with by a pleasant, polite and helpful member of staff.
Very easy to talk to and gave first…
Very easy to talk to and gave first class advice. Will invest again.
Banking with Streambank has been a …
Banking with Streambank has been a consistently smooth and straightforward experience.

Resposta da StreamBank
Clearly spoken staff

Resposta da StreamBank
They did exactly ‘what it says on the…
They did exactly ‘what it says on the tin!!
Happy to Bank with Stream
Happy to Bank with Stream, reliable, good customer services and competitive rates!
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