African Overland Tours Opiniões 

Resposta da African Overland Tours

11/06/2026

Hi Lesley,

First of all, please don't ever think your questions were annoying! Minette actually loves when travelers dig into the finer details because it means you are just as invested as we are in getting the journey exactly right. She was incredibly happy to hear your feedback today.

We know how much anticipation goes into planning an adventure like this, so knowing that the itinerary we helped find for you hit the mark perfectly is wonderful. The continent has a way of staying with you long after the bags are unpacked, and we're glad we could help make it such a memorable reality.

Thank you so much for the stellar recommendation. Safe travels wherever the road takes you next!

Warmly,

The AOT Customer Service Team

Resposta da African Overland Tours

11/06/2026

Hi Melissa,

There is nothing quite like the puzzle of building a custom itinerary, and it sounds like Melissa made that puzzle a lot of fun to piece together.

We know that having a world of options can sometimes feel overwhelming at first. Melissa really prides herself on listening closely and trimming away the noise until you are left with a trip that feels just right. Stitching that extra adventure onto the front end of your main holiday is exactly the kind of creative tailoring she loves to do, and she was so glad to hear that her proactive check-ins gave you the support you needed.

Thank you for putting your trust in AOT. We would love to look after you again whenever the call of Africa brings you back this way!

Warm regards,

The AOT Customer Service Team

Resposta da African Overland Tours

11/06/2026

Hi Caroline,

There is something incredibly special about packing your bags with your favorite people and watching the borders and landscapes shift day after day. It sounds like you and your friends made some brilliant memories out there in the wild.

Norman and Mandla clearly deserve a huge round of applause for keeping the energy high and the journey smooth. Having a powerhouse guiding team completely transforms a road trip, and we will gladly pass your shout-out along to the local tour operator's team so they can celebrate both of them for their outstanding work on the ground.

Thank you for trusting AOT to help get your group out there. Whenever the travel bug bites the squad again, you know exactly where to find us!

Warm regards,

The AOT Customer Service Team

Resposta da African Overland Tours

11/06/2026

Hi Cheryl

What a fantastic expression—"one out of the box"—and what an absolute pleasure it was to read your message.

Michelle Kruger was incredibly touched by your kind words. Helping travelers navigate a massive multi-country journey in their mid-70s requires a lot of thoughtful planning, especially when finding the right balance of pace and lodging. She knows how important it is to feel completely reassured before stepping on the plane, and she will be so glad to hear that those face-to-face online meetings and quick emails gave you total confidence.

An expedition crossing through South Africa, Namibia, Botswana, and Zimbabwe is a life-changing route, but it’s the people on the ground who turn a great trip into an unforgettable one. We partner closely with Nomad Adventures because of their exceptional standards, and we will gladly pass your high praise along to their management team. Victor, Tarro, and the brilliant Ratti deserve to be celebrated for their deep passion, welcoming smiles, and those impressive 4x4 driving skills that kept you feeling safe and looked after.

Thank you for trusting AOT to help piece this adventure together, and thank you for showing everyone that a true spirit of adventure only grows richer with time. We wish you both many more beautiful journeys ahead!

With our warmest regards,

The AOT Customer Service Team

Resposta da African Overland Tours

11/06/2026

Hi JeanAlet

Booking a major trip and being ready to fly in just seven days is no small feat! It usually takes weeks of back-and-forth to get an itinerary locked down, so the fact that Minette had you completely prepared in a single week is incredible.

She really pulled out all the stops for you. It takes a massive amount of efficiency to sort out all those travel documents and details on a tight timeline, but Minette absolutely loves a logistics challenge. We also know how comforting it is to have a steady point of contact while you're actually on the move, so hearing that her check-ins kept your mind at ease throughout the journey means the world to us.

Thank you for trusting her to pull off a one-week miracle! Knowing you’d jump right back into another adventure with us is the ultimate compliment.

Whenever the travel bug bites again, we'll be ready—even if you only give us a week's notice next time!

Cheers from the whole team,

The AOT Customer Service Team

Resposta da African Overland Tours

11/06/2026

Hi Bea

There is something incredibly unique about a mother-daughter adventure, especially one that takes you across the spectacular landscapes of Southern Africa.

Minette was incredibly touched by your review. She knows that when you are traveling with family, having someone reliable and consistent in your corner makes all the difference. She puts a lot of pride into ensuring the planning phase is completely stress-free, and knowing she gave you that peace of mind means the world to her.

A great crew also makes all the difference when you are out on the road. While our role at AOT is to handle the expert planning and booking side of things, we intentionally partner with operators who hire standout crews. We will gladly pass your high praise along to the local tour operator's team so they can celebrate the guides and driver for their professionalism, deep knowledge, and smooth handling of the journey.

Thank you both for trusting AOT to help piece together these lifelong memories. We wish you many more beautiful travels together in the future!

Warmest regards,

The AOT Customer Service Team

Resposta da African Overland Tours

11/06/2026

Thank you!

There is no greater praise for our team than when a returning traveler trusts us enough to bring their parents along for the next big adventure. Welcome back, and thank you for letting us look after your family this time around!

Minette was incredibly happy to hear how much you all enjoyed the journey. Organizing a route that spans across South Africa, Namibia, Botswana, and Zimbabwe takes quite a bit of careful coordination. She wanted to make sure your parents felt just as comfortable and secure on the road as you did during your previous guided camping trip, so knowing that the service and support kept everyone at ease from start to finish means the world to her.

Thank you for choosing AOT again and for recommending us so highly to other families looking to explore. We hope these shared memories stay with you all for a very long time, and we’d be honored to help you piece together the next chapter whenever the travel bug bites again.

Warmest regards,

The AOT Customer Service Team

Resposta da African Overland Tours

11/06/2026

Hi Jiwon

Pulling off a last-minute journey to Tanzania is no small feat, especially when you need to get all your travel preparations lined up in a pinch. It sounds like Michelle completely redefined what a stress-free booking experience looks like!

Michelle has an incredible work ethic, but hearing that she was answering questions on her weekends and even during her own vacation shows just how invested she was in your holiday. She knows how much anxiety can come with a tight timeline, and she wanted to make sure you felt completely supported every step of the way. I caught her at her desk earlier, and your kind words absolutely made her day.

Since this was your second time traveling to Africa, you already knew how magical the destination itself would be—but knowing that AOT set a brand new benchmark for your booking experience means the world to our team.

Thank you for trusting Michelle with your plans and for recommending us so highly to others. Whenever you are ready to start dreaming up African adventure number three, you know exactly where to find us!

Warm regards,

The AOT Customer Service Team

Resposta da African Overland Tours

11/06/2026

Hi Terry,

A two-month expedition from the southern tip of Africa all the way to East Africa is no ordinary holiday—it’s a profound transcontinental journey that completely reshapes how you see the world. Thank you for taking the time to share such an eloquent and thoughtful window into your travels.

Piecing together an itinerary of this magnitude requires an immense amount of foresight, and Bernelle was incredibly touched by your feedback today. She takes great pride in handling the heavy lifting and complex logistics behind the scenes so that you can travel with total peace of mind. Knowing her thorough approach paved the way for a completely seamless trip means the world to her.

A note on your extraordinary guides:
While our team at AOT acts as your planning and booking expert to design these massive itineraries, the daily magic on the road relies entirely on the brilliant minds on the ground. Those four exceptional guides belong to our local tour operator partners, and we are fast-tracking your compliments directly to their respective teams so they can be properly celebrated. To hear that they transformed every long drive into a living masterclass of history, culture, and friendship captures the absolute heart of meaningful travel.

We are so glad that the changing landscapes, local flavors, and wildlife encounters blew you away. Thank you for trusting AOT to help engineer this unforgettable milestone in your life. We wish you a wonderful time sorting through two months' worth of incredible memories!

Warmest regards,

The AOT Customer Service Team

Resposta da African Overland Tours

11/06/2026

Hi Francois,

Pulling off a last-minute escape into the desert requires a lot of quick teamwork, so we love hearing that your trip came together without a single hitch.

Namibia is a spectacular place to explore, but organizing the logistics on a tight timeline can easily feel a bit frantic. Our main goal behind the scenes is to absorb that pressure for you—moving quickly to lock down the bookings so you can focus entirely on packing your bags. Hearing that the whole process felt prompt, resourceful, and seamless from your end means we did our job right.

Thank you for throwing us a fun, fast-paced challenge and for trusting AOT to get you out on the road. We hope you had an incredible time under those wide Namibian skies!

Warm regards,

The AOT Customer Service Team

Resposta da African Overland Tours

11/06/2026

Hi Cenydd,

We had a great laugh at your final sentence—leaving the "fantastic trip" part as a happy afterthought is the ultimate compliment to Michelle and our office team!

Prepping for an overland journey means sorting through a massive puzzle of details, logistics, and packing lists. Michelle absolutely shines when it comes to breaking those pieces down with genuine patience and accurate info. She looks at every single question as an opportunity to make sure you feel totally comfortable before you step on the plane, so knowing her extra tips gave you that peace of mind means the world to her.

Thank you so much for the incredible vote of confidence and for recommending our team to other travelers. We are incredibly glad that the entire process was seamless and that the adventure itself completely delivered on the magic.

Whenever you are ready to start asking a whole new round of questions for the next route, you know exactly where to find us!

Cheers,

The AOT Customer Service Team

Resposta da African Overland Tours

11/06/2026

Hi there,

That sinking feeling when you realize you've locked in non-refundable flights for a tour in the wrong language is enough to make any traveler break a sweat. It takes a lot of guts to pivot when a plan goes sideways, but look how beautifully your mistake turned out!

Michelle Kruger was incredibly happy to step in as your holiday rescue team. When the fixed group itinerary fell through, mapping out a custom, independent road trip through the dramatic heights of Lesotho and along the winding coastal beauty of the Garden Route was the perfect way to hand the steering wheel back to you.

Why your self-drive choice made all the difference:
The Ultimate Freedom: Having your own wheels meant you could stop for those spontaneous, refreshing swims and tackle the hiking trails exactly when the mood struck.

Hand-Picked Retreats: We spend a lot of time vetting local lodgings to find places with real character, so hearing that your rooms felt like a spectacular reward at the end of a long driving day is just fantastic.

Your Own Pace: You got all the highlights of the original route, but with the added bonus of choosing your own music and your own schedule.

Thank you for trusting AOT to rewrite the playbook for your South African journey. We are so glad you ended up with a trip that was so full of wonderful surprises.

Whenever you're ready to draw up another map, Michelle and the team will be right here to help you piece it together!

Warmest regards,

The AOT Customer Service Team

Resposta da African Overland Tours

11/06/2026

Hi Tony

I truly hope that your shoulder has healed up completely and that you are back to one hundred percent!

Nine weeks on the road is an incredible milestone, but an expedition of that length leaves absolutely no room for guesswork. Our main goal behind the desk is to keep your logistics entirely transparent so that you can just focus on the scenery rather than worrying about what comes next.

You touched on something that really goes to the core of how we run things here. Even though our role is to act as your expert booking and planning agent, we don't just stop caring the moment your trip is finalized. When word reached our office about your dislocated shoulder, the team was genuinely concerned. Good service isn't just about sending out confirmation emails; it’s about making sure the human being on the other end of the trip is safe, looked after, and doing okay when real-life mishaps happen.

Thank you so much for trusting us with such a massive block of your travel time. We would love to help you map out your next regional getaway whenever you are ready to head back this way—ideally completely injury-free next time!

Warmest regards,

The AOT Customer Service Team

Resposta da African Overland Tours

11/06/2026

Hi Heather

It sounds like those six days in Namibia felt like a lifetime of adventures packed into a single week. Standing at the base of the massive dunes, watching the stark silhouette of Deadvlei, or witnessing the raw drama of a leopard hunt in Etosha is exactly why people leave a piece of their heart behind on this continent.

You touched on something really special—the contrast of the journey. Surviving those bumpy gravel roads (the classic "African massage") makes arriving at a beautiful lodge or looking up at a crystal-clear Milky Way from Desert Quiver Camp feel like absolute magic. It’s also incredibly humbling to step into the world of the Himba tribe and get a firsthand glimpse of a lifestyle so vastly different from our own.

A special shout-out to the team behind your trip:
From our office: Chemone was smiling from ear to ear when she read your message. She takes those thorough behind-the-scenes details—like checking travel insurance and medical notes—very seriously. We believe that true professionalism means ensuring you are completely protected and prepared long before you step onto the plane.

Out on the road: While Chemone handles the expert planning from our side, the daily execution relies on the stellar teams on the ground. Your incredible guide, Gideon, belongs to our local tour operator partner. We are fast-tracking your compliments directly to their management team so Gideon can be celebrated for his safe driving, meticulous organization, and deep knowledge.

Thank you for trusting AOT to help cross these massive items off your bucket list. We appreciate your recommendation more than you know, and we'd love to help you map out your next wild getaway whenever you're ready to head back this way!

Warmest regards,

The AOT Customer Service Team

Resposta da African Overland Tours

11/06/2026

Hi Sam

Stepping onto a plane for your very first journey across East Africa is a massive milestone. It is completely natural for that initial excitement to come with a side of information overload, so please know how proud we are of you for taking that leap!

A well-deserved tag-team shoutout
Chemone and Chantelle were incredibly happy when they saw your message this morning. They vividly remember working with you early this year. When you're navigating the massive puzzle of a first-time overland expedition, you don't just need a booking agent—you need a steady anchor. They loved being that support system for you, breaking down the endless details step-by-step until the nerves turned into pure anticipation.

Our primary focus here at AOT is to take the guesswork out of the planning phase. We want to ensure that by the time you hand your ticket to the gate agent, you feel entirely prepared and grounded for the wild spaces ahead. Hearing that the process felt easy and clear means we did our job right.

Thank you for trusting our team with your introduction to the continent, and for paying it forward with such a kind recommendation. We hope this is just the first chapter of many great adventures for you!

Best wishes,

The AOT Customer Service Team

Resposta da African Overland Tours

3/06/2026

Hi Christine,

We're so excited to hear that your trip felt like a dream come true.

Travel planning can easily feel overwhelming with all the different details to sort out, so it’s wonderful to know that Reshma was able to take that pressure off your shoulders. Being "just a message away" is exactly how we like to work, and I will be sure to let her know how much you appreciated her tips and guidance.

We are also so glad that the trip itself delivered everything you hoped for on the road—from the great group dynamics to the wildlife sightings.

Thank you for choosing AOT to help get you out there. We'd love to help you find your next great route whenever you're ready to start exploring again!

Warm regards,
Jess, Reshma and the Team at AOT

Resposta da African Overland Tours

3/06/2026

Hi Lisa,

Welcome home! Thank you for taking the time to share such a detailed review of your African adventure.

It is brilliant to hear that the drive from Windhoek to Chobe left you with such great memories. Lee and Jodene will be incredibly happy to know that their communication and support kept you feeling looked after from the very start of the booking process right through to the end of your tour. I’ll make sure they both see your kind words today.

We are also incredibly glad you were in such safe hands on the road. Obi sounds like an exceptional guide—having someone who is not only knowledgeable about the wildlife but also flexible enough to adapt the day to your pace is exactly what makes a road trip special. We will gladly pass your high praise along to the tour operator so they can celebrate Obi's hard work and careful driving.

Thank you for choosing AOT to help piece this journey together. Whenever that longing to return catches up with you, we’ll be right here to help you plan the next chapter!

Best regards,
Jess, Lee, Jodene and the Team at AOT

Resposta da African Overland Tours

3/06/2026

Hi Rachael,

We really appreciate you taking the time to leave such a thoughtful review of your April trip. Hearing that your journey from Windhoek to Victoria Falls was the "trip of a lifetime" is the absolute best feedback we could hope for.

Lee is fantastic at tailoring itineraries, and it’s wonderful to hear how much you valued the video calls, WhatsApp chats, and options she put together for you. Navigating those initial requirements and concerns is a huge part of the process, and she will be so glad to know her efforts gave you total peace of mind. I’ll make sure she reads your kind words today.

It is also great to know that the accommodations hit the mark and that you had such incredible, close-up animal sightings on the road. We will be sure to share your compliments regarding the comfortable vehicle and the driver's excellent wildlife knowledge with the local tour operator so they can pass the praise along to the crew.

Thank you for choosing AOT and for recommending us so highly. If you ever decide to head back into the wild for another adventure, we would love to help you piece it together!

Warm regards,
Jess, Lee and the Team at AOT

Resposta da African Overland Tours

3/06/2026

Hi Marika,

Thank you so much for the five stars!

We know that getting the right advice makes all the difference when planning a big trip, so it’s wonderful to hear that Reshma took such good care of you. I’ve just passed your note along to her, and it definitely brought a smile to her face today.

We appreciate you choosing AOT, and we're always here whenever you need a hand with your next adventure.

Best regards,
Jess, Reshma and the Team at AOT

Resposta da African Overland Tours

3/06/2026

It is so good to hear from you again! We noticed your other note recently, but reading these extra details about your volunteer work in Namibia is incredibly special.

Building those walls to protect the village water installations is such vital, hands-on conservation work. It’s amazing to hear how you helped foster that harmony between the local communities and the elephant herds—that is the true spirit of meaningful travel, and we are so proud to have played a part in getting you there.

Reshma was absolutely beaming when she read your praise. She always strives to make sure the complex logistics—like combining a safari with a 24-day volunteer project—run without a single hitch, so knowing everything went perfectly right down to the finest detail means the world to her.

Thank you for trusting AOT for the third time, and thank you for dedicating your time to such a wonderful cause while in Namibia. You are a truly valued part of our travel community, and we can't wait to see where your adventures take you next!

With our warmest regards,
Jess, Reshma and the Team at AOT