I am so happy I decided to use Agria for my pets insurance. My beautiful 2 year old Newfy Cross developed hip issues recently which was heartbreaking to discover but thanks to Agria she will be looked... Ver mais
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Leia as opiniões dos outros
One of our senior dogs had quite a lot of illness recently and subsequently went over the rainbow bridge. Nothing but rapid responses and settlements and a lovely sympathy letter from Agria when he p... Ver mais
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I was recommended Agria and I can certainly see why. I spoke with Mave to arrange cover for our Autism support dog, Loulou, and she made the entire process stress-free. Her explanations were clear and... Ver mais
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We have held pet insurance with pet insure for the last 11 years since our Rough collie Bressie was a pup. We have found dealings at all times excellent particularly in recent times when Bressie... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
We know how much you love your pets and horses. We love ours too. That's why we provide lifetime dog, cat & horse insurance, ensuring that every beloved member of your family receives the care they deserve.
What sets us apart
Escrito pela empresa
- Best of care for pets and peace of mind for owners
- We shape our products by working with vets, breeders and rehoming organisations. We believe in a tailored approach to pet insurance, which is why our policies offer a flexible range of options so our customers only pay for what they need. Our staff love animals and are committed to ensuring pet owners receive the best service. Our claims handling team consists of veterinary-trained nurses and all our staff are based here in Ireland. As pet insurance specialists, innovation, research and working with animal health and welfare partners is at the heart of what we do. We believe pet insurance should be simple and uncomplicated.
Informações de contacto
PO Box 911, Little Island, T45 YR96, Cork, Irlanda
- 0212029119
- info@agriapetinsure.ie
- agriapetinsure.ie
10% Online Discount Available
4,8
Excelente
985 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde em 14 horas
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Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Resposta da Agria Ireland
Dear Lesley,
Thank you for joining the Petinsure Family!
We strive to provide the best possible customer service, so to find that your experience was good is brilliant news! Thank you so much for the kind words, we will certainly share your feedback with Michaela. We look forward to being of any assistance to you that you may need. Please feel free to get in touch should you have any queries or questions at all!
We would also like to thank you for taking the time to provide this review, as we truly appreciate your feedback!
All the best,
The Petinsure team
Very happy with the cover
Very happy with the cover, everything was straight forward 👍
28 de agosto de 2022
Resposta da Agria Ireland
Dear Andrew,
Thank you for joining the Petinsure Family!
We look forward to being of any assistance to you that you may need. Please feel free to get in touch should you have any queries or questions at all!
We would also like to thank you for taking the time to provide this review, as we truly appreciate your feedback!
All the best,
The Petinsure team
Very friendly staff.
26 de agosto de 2022
Resposta da Agria Ireland
Dear Emma,
Thank you for joining the Petinsure Family!
We strive to provide the best possible customer service, so to find that your experience was good is brilliant news! Thank you so much for the kind words, we will certainly share your feedback with Jeroen. We look forward to being of any assistance to you that you may need. Please feel free to get in touch should you have any queries or questions at all!
We would also like to thank you for taking the time to provide this review, as we truly appreciate your feedback!
All the best,
The Petinsure team
Very good customer service very polite…
Very good customer service very polite and chatty.Explained everything clearly and didn't push anything extra onto me.
26 de agosto de 2022
Resposta da Agria Ireland
Dear Sharon,
Thank you for joining the Petinsure Family!
We strive to provide the best possible customer service, so to find that your experience was good is brilliant news! Thank you so much for the kind words, we will certainly share your feedback with Jeroen. We look forward to being of any assistance to you that you may need. Please feel free to get in touch should you have any queries or questions at all!
We would also like to thank you for taking the time to provide this review, as we truly appreciate your feedback!
All the best,
The Petinsure team
Petinsure is an excellent company
Petinsure is an excellent company, they really care about pets and their clients, always a great service & great customer care, highly recommend 5 star service
26 de agosto de 2022
Resposta da Agria Ireland
Dear Valerie,
Thank you for joining the Petinsure Family!
We look forward to being of any assistance to you that you may need. Please feel free to get in touch should you have any queries or questions at all!
We would also like to thank you for taking the time to provide this review, as we truly appreciate your feedback!
All the best,
The Petinsure team
Easy to Buy Policy but yet to make claim
4 Stars as all dealings with regards to buying policy were clear and straight forward. Have yet to make claim, which will be the real test
25 de agosto de 2022
Resposta da Agria Ireland
Dear Brian,
Thank you for joining the Petinsure Family!
We look forward to being of any assistance to you that you may need. Please feel free to get in touch should you have any queries or questions at all!
We would also like to thank you for taking the time to provide this review, as we truly appreciate your feedback!
All the best,
The Petinsure team
A wonderful experience and very well…
A wonderful experience and very well explained.
25 de agosto de 2022
Resposta da Agria Ireland
Dear Anne,
Thank you for joining the Petinsure Family!
We strive to provide the best possible customer service, so to find that your experience was good is brilliant news! Thank you so much for the kind words, we will certainly share your feedback with Rachel. We look forward to being of any assistance to you that you may need. Please feel free to get in touch should you have any queries or questions at all!
We would also like to thank you for taking the time to provide this review, as we truly appreciate your feedback!
All the best,
The Petinsure team
Pet Insurance
Such friendly and helpful staff explained everything so we'll was delighted with my insurance
24 de agosto de 2022
Resposta da Agria Ireland
Dear Siobhan,
Thank you for joining the Petinsure Family!
We strive to provide the best possible customer service, so to find that your experience was good is brilliant news! Thank you so much for the kind words, we will certainly share your feedback with Ian. We look forward to being of any assistance to you that you may need. Please feel free to get in touch should you have any queries or questions at all!
We would also like to thank you for taking the time to provide this review, as we truly appreciate your feedback!
All the best,
The Petinsure team
I'm happy they were really helpful and…
I'm happy they were really helpful and friendly
23 de agosto de 2022
Resposta da Agria Ireland
Dear Alan,
Thank you for joining the Petinsure Family!
We strive to provide the best possible customer service, so to find that your experience was good is brilliant news! Thank you so much for the kind words, we will certainly share your feedback with Jeroen. We look forward to being of any assistance to you that you may need. Please feel free to get in touch should you have any queries or questions at all!
We would also like to thank you for taking the time to provide this review, as we truly appreciate your feedback!
All the best,
The Petinsure team
Very satisfied with the representative…
Very satisfied with the representative I dealt with. A very pleasant person to deal with. She was very clear in her explanations and prompt at setting up my policy. Thank you!!
23 de agosto de 2022
Resposta da Agria Ireland
Dear Ms Forde,
Thank you for joining the Petinsure Family!
We strive to provide the best possible customer service, so to find that your experience was good is brilliant news! Thank you so much for the kind words, we will certainly share your feedback with Michaela. We look forward to being of any assistance to you that you may need. Please feel free to get in touch should you have any queries or questions at all!
We would also like to thank you for taking the time to provide this review, as we truly appreciate your feedback!
All the best,
The Petinsure team
On becoming a customer
I have recently changed pet insurance to your policy. Very nice welcome
23 de agosto de 2022
Resposta da Agria Ireland
Dear Ms Weir,
Thank you for joining the Petinsure Family!
We look forward to being of any assistance to you that you may need. Please feel free to get in touch should you have any queries or questions at all!
We would also like to thank you for taking the time to provide this review, as we truly appreciate your feedback!
All the best,
The Petinsure team
Put in a claim and got a settlement…
Put in a claim and got a settlement letter in less than a week. Absolutely fantastic service.
21 de agosto de 2022
Resposta da Agria Ireland
Dear Ms Noctor,
We strive to provide the best possible customer service, so to find that your experience was fast and friendly is wonderful news! Thank you so much for the kind words, we will certainly share your feedback with Sean.
We wish Honey a speedy recovery. We would also like to thank you for taking the time to provide this review, as we truly appreciate your feedback!
All the best,
The Petinsure team
This company is great to deal with and…
This company is great to deal with and very quick to respond to my claim
18 de agosto de 2022
Resposta da Agria Ireland
Dear Ms Burke,
We strive to provide the best possible customer service, so to find that your experience was fast and friendly is wonderful news! Thank you so much for the kind words, we will certainly share your feedback with Sean. We hope that Bailey is having a speedy recovery.
We would also like to thank you for taking the time to provide this review, as we truly appreciate your feedback!
All the best,
The Petinsure team
Really pleased with the promptness and…
Really pleased with the promptness and quality of response we've received from PetInsure. Would highly recommend them.
18 de agosto de 2022
Resposta da Agria Ireland
Dear Ms McKeon,
We strive to provide the best possible customer service, so to find that your experience was fast and friendly is wonderful news! Thank you so much for the kind words, we will certainly share your feedback with the team members who dealt with you.
We would also like to thank you for taking the time to provide this review, as we truly appreciate your feedback!
All the best,
The Petinsure team
Adequate
Adequate.
The claim required a LOT of pages of documentation from the vet (19) to be scanned and emailed (or posted) Then a further delay because they hadn't said up front that they needed confirmation from the vet that I'd already paid.
16 de agosto de 2022
Resposta da Agria Ireland
Dear Mr Nolan,
We apologise that you experienced delays with your claim. Unfortunately, with any first claim on a policy, we do request the full clinical history of your pet, sometimes this can be lengthy depending on each pets history and how old your pet may be when the first claim may arise. We can see the claim was settled wit a payment to you. If you wish to discuss this further our team will be happy to help.
Kind Regards
The Petinsure Team
Resposta da Agria Ireland
Dear Ms Burke,
Thank you for joining the Petinsure Family!
We strive to provide the best possible customer service, so to find that your experience was good is brilliant news! Thank you so much for the kind words, we will certainly share your feedback with Fran. We look forward to being of any assistance to you that you may need. Please feel free to get in touch should you have any queries or questions at all!
We would also like to thank you for taking the time to provide this review, as we truly appreciate your feedback!
All the best,
The Petinsure team
Very helpful and patient
Very helpful and patient when covering everything the Policy offers. Hopefully we will have a happy and healthy puppy for life and not need Insurance but if their Sales staff is anything to go by I have no doubt the assistance will be there if it is needed.
11 de agosto de 2022
Resposta da Agria Ireland
Dear Angela,
Thank you for joining the Petinsure Family!
We strive to provide the best possible customer service, so to find that your experience was good is brilliant news!
Thank you so much for the kind words, we will certainly share your feedback with Rachel.
We look forward to being of any assistance to you that you may need.
Please feel free to get in touch should you have any queries or questions at all!
We would also like to thank you for taking the time to provide this review, as we truly appreciate your feedback!
All the best,
The Petinsure team
Very efficient service
11 de agosto de 2022
Resposta da Agria Ireland
Dear Jeanne,
We are delighted to hear that your claim was dealt with swiftly as this is exactly what we would hope for in terms of service to yourself.
We would also like to thank you for taking the time to provide this review, as we truly appreciate your feedback!
All the best,
The Petinsure team
Excellent customer service
11 de agosto de 2022
Resposta da Agria Ireland
Dear Sir/Madam,
Thank you for joining the Petinsure Family!
We strive to provide the best possible customer service, so to find that your experience was good is brilliant news!
Thank you so much for the kind words, we will certainly share your feedback with Michaela.
We look forward to being of any assistance to you that you may need.
Please feel free to get in touch should you have any queries or questions at all!
We would also like to thank you for taking the time to provide this review, as we truly appreciate your feedback!
All the best,
The Petinsure team
Very speedy settlement of claims
Very speedy settlement of claims. All done via email with no hassle.
11 de agosto de 2022
Resposta da Agria Ireland
Dear Sam,
We are delighted to hear that your claim was dealt with swiftly as this is exactly what we would hope for in terms of service to yourself.
We would also like to thank you for taking the time to provide this review, as we truly appreciate your feedback!
All the best,
The Petinsure team
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