I am so happy I decided to use Agria for my pets insurance. My beautiful 2 year old Newfy Cross developed hip issues recently which was heartbreaking to discover but thanks to Agria she will be looked... Ver mais
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Leia as opiniões dos outros
One of our senior dogs had quite a lot of illness recently and subsequently went over the rainbow bridge. Nothing but rapid responses and settlements and a lovely sympathy letter from Agria when he p... Ver mais
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I was recommended Agria and I can certainly see why. I spoke with Mave to arrange cover for our Autism support dog, Loulou, and she made the entire process stress-free. Her explanations were clear and... Ver mais
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We have held pet insurance with pet insure for the last 11 years since our Rough collie Bressie was a pup. We have found dealings at all times excellent particularly in recent times when Bressie... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
We know how much you love your pets and horses. We love ours too. That's why we provide lifetime dog, cat & horse insurance, ensuring that every beloved member of your family receives the care they deserve.
What sets us apart
Escrito pela empresa
- Best of care for pets and peace of mind for owners
- We shape our products by working with vets, breeders and rehoming organisations. We believe in a tailored approach to pet insurance, which is why our policies offer a flexible range of options so our customers only pay for what they need. Our staff love animals and are committed to ensuring pet owners receive the best service. Our claims handling team consists of veterinary-trained nurses and all our staff are based here in Ireland. As pet insurance specialists, innovation, research and working with animal health and welfare partners is at the heart of what we do. We believe pet insurance should be simple and uncomplicated.
Informações de contacto
PO Box 911, Little Island, T45 YR96, Cork, Irlanda
- 0212029119
- info@agriapetinsure.ie
- agriapetinsure.ie
10% Online Discount Available
4,8
Excelente
985 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde em 14 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
I filled out a quote form online which…
I filled out a quote form online which lead me straight to accept and pay for the policy. Quick and easy and good value
11 de agosto de 2022
Resposta da Agria Ireland
Dear Sir/Madam,
Thank you for joining the Petinsure Family!
We look forward to being of any assistance to you that you may need. Please feel free to get in touch should you have any queries or questions at all!
We would also like to thank you for taking the time to provide this review, as we truly appreciate your feedback!
All the best,
The Petinsure team
Very helpful and knowledgeable staff
11 de agosto de 2022
Resposta da Agria Ireland
Dear Mr Walsh,
Thank you for joining the Petinsure Family!
We strive to provide the best possible customer service, so to find that your experience was good is brilliant news!
Thank you so much for the kind words, we will certainly share your feedback with Jeroen.
We look forward to being of any assistance to you that you may need.
Please feel free to get in touch should you have any queries or questions at all!
We would also like to thank you for taking the time to provide this review, as we truly appreciate your feedback!
All the best,
The Petinsure team
We have a telephone call with your call…
We have a telephone call with your call center which was very poor.
I went online and purchased the insurance from you that way and it was much easier
11 de agosto de 2022
Resposta da Agria Ireland
Dear Sir/Madam,
Thank you for taking the time to leave a review. We appreciate your feedback of our service. We are sorry this has been your experience at this time.
We would like to investigate this further. We would request that you send us the following information; the date your call took place, the time your call took place, the number the call was made on and any additional information you can provide to info@petinsure.ie and this will be investigated further.
If there is anything else we can assist you with in the meantime, you can call us on 0212029119.
Kind regards,
The Petinsure Team.
I'm really pleased with the company and…
I'm really pleased with the company and insurance provided by them. I purchased first insurance for our pup in case of any accident. First claim was resolved really fast. I have to point here that the costumer service deserves more than 5 stars, especially Rachel and her individual caring personality.
11 de agosto de 2022
Resposta da Agria Ireland
Dear Sir/Madam,
We are delighted to hear that your claim was dealt with swiftly as this is exactly what we would hope for in terms of service to yourself.
Thank you so much for the kind words, we will certainly share your feedback with Rachel.
We would also like to thank you for taking the time to provide this review, as we truly appreciate your feedback!
All the best,
The Petinsure team
Rachel was the girl who I was dealing…
Rachel was the girl who I was dealing with and what a fantastic help she was. She broke everything down for me and explained absolutely everything in the policy. I would highly appreciate these for Pet insurance
11 de agosto de 2022
Resposta da Agria Ireland
Dear Sinead,
Thank you for joining the Petinsure Family!
We strive to provide the best possible customer service, so to find that your experience was good is brilliant news!
Thank you so much for the kind words, we will certainly share your feedback with Rachel.
We look forward to being of any assistance to you that you may need.
Please feel free to get in touch should you have any queries or questions at all!
We would also like to thank you for taking the time to provide this review, as we truly appreciate your feedback!
All the best,
The Petinsure team
Was very pleasantly surprised in this…
Was very pleasantly surprised in this day and age that when I rang several times I was treated really well. Never too long waiting and always a pleasant understanding and understandable person on the other end. No robots!!!
Claim was easy to process and was paid out without any issues.
Would very happily recommend.
Mar Fogarty
9 de agosto de 2022
Resposta da Agria Ireland
Dear Mr Fogarty,
We are so happy to hear that your claim process ran smoothly and was easy, this is just the kind of feedback we are delighted to get!
We would also like to thank you for taking the time to provide this review, as we truly appreciate your feedback!
All the best,
The Petinsure team
Best price & very straight forward &…
Best price & very straight forward & its for my dogs life.
Also petinsure.ie will ask me every year if i wish to continue with them & its automatic....easy.
9 de agosto de 2022
Resposta da Agria Ireland
Dear Mrs Barry Duke,
Thank you for joining the Petinsure Family!
We look forward to being of any assistance to you that you may need. Please feel free to get in touch should you have any queries or questions at all!
We would also like to thank you for taking the time to provide this review, as we truly appreciate your feedback!
All the best,
The Petinsure team
Excellent Customer Care
First time doing business with PetInsure so it's too early to say how things would go in the unlikely event of a claim. However, I was impressed with the courteous but frank approach to presales by their customer care. The policy premium seems to be competitive too, although one would wish that certain breeds are not penalised so heavily with exclusions and additional excess. This seems to be the standard practice with the insurance firms that we have checked and it is not clear if these cover limitations are accounted for with a reduced premium.
Thank you and look forward to a happy long term business relationship.
4 de agosto de 2022
Resposta da Agria Ireland
Dear Sandra,
Thank you for joining the Petinsure Family!
We look forward to being of any assistance to you that you may need. Please feel free to get in touch should you have any queries or questions at all!
We would also like to thank you for taking the time to provide this review, as we truly appreciate your feedback!
All the best,
The Petinsure team
Very efficient and a pleasure to deal…
Very efficient and a pleasure to deal with.
3 de agosto de 2022
Resposta da Agria Ireland
Dear Mrs O'Sullivan,
Thank you for joining the Petinsure Family!
We strive to provide the best possible customer service, so to find that your experience was good is brilliant news!
Thank you so much for the kind words, we will certainly share your feedback with Rachel.
We look forward to being of any assistance to you that you may need.
Please feel free to get in touch should you have any queries or questions at all!
We would also like to thank you for taking the time to provide this review, as we truly appreciate your feedback!
All the best,
The Petinsure team
PetInsure was really good to deal with
PetInsure was really good to deal with. Very clear on the policy cover and a good price too!
3 de agosto de 2022
Resposta da Agria Ireland
Dear Mrs Devlin,
Thank you for joining the Petinsure Family!
We strive to provide the best possible customer service, so to find that your experience was good is brilliant news!
Thank you so much for the kind words, we will certainly share your feedback with Fran.
We look forward to being of any assistance to you that you may need.
Please feel free to get in touch should you have any queries or questions at all!
We would also like to thank you for taking the time to provide this review, as we truly appreciate your feedback!
All the best,
The Petinsure team
Top class customer service
Top class customer service. Agents lovely to speak too and explained the policy in detail.
29 de julho de 2022
Resposta da Agria Ireland
Dear Ms O'Brien,
Thank you for joining the Petinsure Family!
We strive to provide the best possible customer service, so to find that your experience was good is brilliant news!
Thank you so much for the kind words, we will certainly share your feedback with Jeroen.
We look forward to being of any assistance to you that you may need.
Please feel free to get in touch should you have any queries or questions at all!
We would also like to thank you for taking the time to provide this review, as we truly appreciate your feedback!
All the best,
The Petinsure team
The staff in petinsure could not have…
The staff in petinsure could not have been more helpful when I was rearranging a new account. They went out of their way to ensure our pet was insured. Great customer service.
29 de julho de 2022
Resposta da Agria Ireland
Dear Rachel,
We strive to provide the best possible customer service, so to find that your experience was good is brilliant news!
Thank you so much for the kind words, we will certainly share your feedback with Rachel.
We would also like to thank you for taking the time to provide this review, as we truly appreciate your feedback!
All the best,
The Petinsure team
Great experience
28 de julho de 2022
Resposta da Agria Ireland
Dear Marcella,
Thank you for joining the Petinsure Family!
We look forward to being of any assistance to you that you may need. Please feel free to get in touch should you have any queries or questions at all!
We would also like to thank you for taking the time to provide this review, as we truly appreciate your feedback!
All the best,
The Petinsure team
Resposta da Agria Ireland
Dear Ms Rowe,
Thank you for joining the Petinsure Family!
We look forward to being of any assistance to you that you may need. Please feel free to get in touch should you have any queries or questions at all!
We would also like to thank you for taking the time to provide this review, as we truly appreciate your feedback!
All the best,
The Petinsure team
Resposta da Agria Ireland
Dear Sir/Madam,
Thank you for joining the Petinsure Family!
We strive to provide the best possible customer service, so to find that your experience was good is brilliant news!
Thank you so much for the kind words, we will certainly share your feedback with Fran.
We look forward to being of any assistance to you that you may need.
Please feel free to get in touch should you have any queries or questions at all!
We would also like to thank you for taking the time to provide this review, as we truly appreciate your feedback!
All the best,
The Petinsure team
Efficient service
Excellent service requested quote and was insured within minutes very efficient
26 de julho de 2022
Resposta da Agria Ireland
Dear Mrs Casey,
Thank you for joining the Petinsure Family!
We look forward to being of any assistance to you that you may need. Please feel free to get in touch should you have any queries or questions at all!
We would also like to thank you for taking the time to provide this review, as we truly appreciate your feedback!
All the best,
The Petinsure team
The lady I dealt with on the phone was…
The lady I dealt with on the phone was excellent, she explained in detail any questions I had. If only there were more people like her. Last week we agreed a time for her to call me and she called at that time. (to me this is customer care which is sadly lacking in most organisations.)
26 de julho de 2022
Resposta da Agria Ireland
Dear Ms Kearney,
Thank you for joining the Petinsure Family!
We strive to provide the best possible customer service, so to find that your experience was good is brilliant news!
Thank you so much for the kind words, we will certainly share your feedback with Rachel.
We look forward to being of any assistance to you that you may need.
Please feel free to get in touch should you have any queries or questions at all!
We would also like to thank you for taking the time to provide this review, as we truly appreciate your feedback!
All the best,
The Petinsure team
Top class ,really puts your dog’s…
Top class ,really puts your dog’s welfare first ,
24 de julho de 2022
Resposta da Agria Ireland
Dear Fergal,
We strive to provide the best possible service, so to find that your experience was good is brilliant news!
We would also like to thank you for taking the time to provide this review, as we truly appreciate your feedback!
All the best,
The Petinsure team
I’m very happy with petInsure
I’m very happy with petInsure
Very easy to deal with to insure my dog
Great experience
20 de julho de 2022
Resposta da Agria Ireland
Dear Sir/Madam,
Thank you for joining the Petinsure Family!
We look forward to being of any assistance to you that you may need. Please feel free to get in touch should you have any queries or questions at all!
We would also like to thank you for taking the time to provide this review, as we truly appreciate your feedback!
All the best,
The Petinsure team
Well informed and friendly staff
PetInsure were a pleasure to deal with when getting my insurance sorted. Their staff, Fran in particular, are well informed and answered all my questions about cover.
20 de julho de 2022
Resposta da Agria Ireland
Dear Alexander,
Thank you for joining the Petinsure Family!
We strive to provide the best possible customer service, so to find that your experience was good is brilliant news!
Thank you so much for the kind words, we will certainly share your feedback with Fran.
We look forward to being of any assistance to you that you may need.
Please feel free to get in touch should you have any queries or questions at all!
We would also like to thank you for taking the time to provide this review, as we truly appreciate your feedback!
All the best,
The Petinsure team
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